The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
A Means-End Chain Model Based on Consumer Categorization Processes
Abstract
To practitioner and researcher alike, consumer values play an important role in understanding behavior in the marketplace. This paper presents a model linking perceived product attributes to values.
Overview
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
In the citing paper
“MEC provides tools to study the interrelationships among the consumption values.”
From What drives subscribing to premium in freemium services? A consumer value‐based view of differences between upgrading to and staying with premium (2020) · cites this paper as Gutman, 1982
In the citing paper
“According to the MEC, consumers purchase and use products and services to obtain desirable outcomes or ends (Chiu, Wang, Fang, & Huang, 2014;Gutman, 1982;Gutman, 1997).”
From What drives subscribing to premium in freemium services? A consumer value‐based view of differences between upgrading to and staying with premium (2020) · cites this paper as Gutman, 1982
In the citing paper
“Specifically, the MEC posits that a customer's knowledge about products, stored in long-term memory, gets organized in three interlinked cognitive categories: attributes, benefits, and terminal values (Gutman, 1982).”
From What drives subscribing to premium in freemium services? A consumer value‐based view of differences between upgrading to and staying with premium (2020) · cites this paper as Gutman, 1982
Citations
Cites
Elimination by aspects: A theory of choice
Tversky, A. (1972) · Psychological Review · doi:10.1037/h0032955 · Cited by 3,365
Research works printed but not linked: 28
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- BourgeoisJ. D., HainesG. H., and SommersM. S. (1979), “Defining an Industry,” paper presented to the TIMS/ORSA Special Interest Conference on Market Measurement and Analysis, Stanford, CA, March 26.
- Butler B., 1970, “Hendrodynamics: Fundamental Laws of Consumer Dynamics,”
- Butler B., 1971, “Hendrodynamics: Fundamental Laws of Consumer Dynamics,”
- 10.1177/002224297804200207 · DOI
- Green P., 1969, Journal of the Market Research Society, 11, 70
- Green P., 1978, Research for Marketing Decisions
- Gutman J., 1977, Proceedings of the Twenty-third Annual Conference of the Advertising Research Foundation, 71
- Gutman J., 1977, Moving Ahead with Attitude Research, 19
- Gutman J., 1979, Attitude Research Under the Sun, 128
- 10.1177/002224296803200306 · DOI
- Howard J. A., 1977, Consumer Behavior: Application and Theory
- Kelly G. A., 1955, The Psychology of Personal Constructs
- Lewin K., 1951, Field Theory in Social Science
- Lunn T., 1972, Consumer Market Research Handbook
- Maloney J. C., 1979, Attitude Research Plays for High Stakes
- Moran W. R., 1973, Journal of Advertising Research, 13, 5, 10.1080/00218499.1973.12519115 · DOI
- 10.1177/002224297604000403 · DOI
- Reynolds T. J., Educational and Psychological Measurement.
- Rokeach M. J., 1968, Beliefs, Attitudes and Values
- Rokeach M. J., 1973, The Nature of Human Values
- Rosch E., 1978, Cognition and Categorization, 25
- 10.1037/h0044579 · DOI
- Tversky A., 1978, Cognition and Categorization, 81
- 10.1177/002224297704100215 · DOI
- 10.1177/002224377801500302 · DOI
- Yankelovich D., 1981, New Rules
- 10.1177/002224297503900315 · DOI
Cited by
Evolving to a New Dominant Logic for Marketing
Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.1.1.24036 · Cited by 14,779
Chiu, C., Wang, E. T. G., Fang, Y., & Huang, H. (2014) · Information Systems Journal · doi:10.1111/j.1365-2575.2012.00407.x · Cited by 1,332
The concept of perceived value: a systematic review of the research
Sánchez-Fernández, R., & Iniesta-Bonillo, M. Á. (2007) · Marketing Theory · doi:10.1177/1470593107083165 · Cited by 1,269
Padel, S., & Foster, C. (2005) · British Food Journal · doi:10.1108/00070700510611002 · Cited by 1,214
Mapping the reasons for resistance to internet banking: A means-end approach
Kuisma, T., Laukkanen, T., & Hiltunen, M. (2007) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2006.08.006 · Cited by 530
Metadata
- Authors
- Gutman, J.
- Affiliations
- University of Southern California.
- Venue
- Journal of Marketing
- Publisher
- SAGE Publications
- Published
- 1982-04
- Volume
- 46
- Issue
- 2
- Pages
- 60-72
- ISSN
- 0022-2429
- 1547-7185
- Cited by
- 2,625
- References
- 1
- Language
- en
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
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Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: A Means-End Chain Model Based on Consumer Categorization Processes. https://app.cochat.ai/papers/10.2307/3203341
- The paper
- Gutman, J. (1982). A Means-End Chain Model Based on Consumer Categorization Processes. Journal of Marketing. https://doi.org/10.2307/3203341
