The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.
Customer value: The next source for competitive advantage
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Citations
Cites
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Self-citation
Research works printed but not linked: 55
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Cited by
Consumer Perceived Value: The Development of a Multiple Item Scale
Sweeney, J. C., & Soutar, G. N. (2001) · Journal of Retailing · doi:10.1016/s0022-4359(01)00041-0 · Cited by 6,643
Cronin, J. J., Brady, M. K., & Hult, G. T. M. (2000) · Journal of Retailing · doi:10.1016/s0022-4359(00)00028-2 · Cited by 6,398
Consumer trust, value, and loyalty in relational exchanges
Sirdeshmukh, D., Singh, J., & Sabol, B. (2002) · Journal of Marketing · doi:10.1509/jmkg.66.1.15.18449 · Cited by 4,196
Managing the co-creation of value
Payne, A. F., Storbacka, K., & Frow, P. (2008) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-007-0070-0 · Cited by 3,502
Baker, J., Parasuraman, A., Grewal, D., & Voss, G. B. (2002) · Journal of Marketing · doi:10.1509/jmkg.66.2.120.18470 · Cited by 2,257
Metadata
- Authors
- Woodruff, R. B.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 1997-03
- Volume
- 25
- Issue
- 2
- Pages
- 139-153
- ISSN
- 0092-0703 (ISSN-L)
- 1552-7824
- OpenAlex
- W1997176931
- Cited by
- 4,656
- References
- 3
- FWCI
- 51.32
- Type
- journal article
- Language
- en
- Open access
- closed
- Licence
- www.springer.com/tdm (tdm)
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