The DOI matches its Crossref record; 36 of the 36 references it cites were found in a registry or an index.
Intelligence Generation and Superior Customer Value
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Citations
Cites
The Knowledge-Creating Company
Nonaka, I. (1998) · The Economic Impact of Knowledge · doi:10.1016/b978-0-7506-7009-8.50016-1 · Cited by 14,619
Clarifying the Entrepreneurial Orientation Construct and Linking It to Performance
Lumpkin, G. T., & Dess, G. G. (1996) · The Academy of Management Review · doi:10.5465/amr.1996.9602161568 · Cited by 10,159
Interorganizational Collaboration and the Locus of Innovation: Networks of Learning in Biotechnology
Powell, W. W., Koput, K. W., & Smith-Doerr, L. (1996) · Administrative Science Quarterly · doi:10.2307/2393988 · Cited by 8,499
Organizational learning: The contributing processes and the literatures
Huber, G. P. (1991) · Organization Science · doi:10.1287/orsc.2.1.88 · Cited by 8,072
The Effect of a Market Orientation on Business Profitability
Narver, J. C., & Slater, S. F. (1990) · Journal of Marketing · doi:10.1177/002224299005400403 · Cited by 7,947
Self-citationThe Capabilities of Market-Driven Organizations
Day, G. S. (1994) · Journal of Marketing · doi:10.1177/002224299405800404 · Cited by 6,510
Senge, P. M. (1990) · Cited by 6,332
Hamel, G., & Prahalad, C. K. (1994) · CERN Document Server (European Organization for Nuclear Research) · Cited by 5,747
Lead Users: A Source of Novel Product Concepts
von Hippel, E. (1986) · Management Science · doi:10.1287/mnsc.32.7.791 · Cited by 4,650
Market Orientation and the Learning Organization
Slater, S. F., & Narver, J. C. (1995) · Journal of Marketing · doi:10.1177/002224299505900306 · Cited by 4,366
Self-citation
Cited by
Customer experience challenges: Bringing together digital, physical and social realms
Bolton, R. N., McColl-Kennedy, J. R., Cheung, L., Gallan, A., Orsingher, C., Witell, L., & Zaki, M. (2018) · Journal of Service Management · doi:10.1108/josm-04-2018-0113 · Cited by 849
Wilden, R., & Gudergan, S. P. (2015) · Journal of the Academy of Marketing Science · doi:10.1007/s11747-014-0380-y · Cited by 631
Chang, H. H., Wang, Y.-H., & Yang, W.-Y. (2009) · Total Quality Management & Business Excellence · doi:10.1080/14783360902781923 · Cited by 543
Is performance measurement and management fit for the future?
Melnyk, S. A., Bititci, U., Platts, K., Tobias, J., & Andersen, B. (2014) · Management Accounting Research · doi:10.1016/j.mar.2013.07.007 · Cited by 494
LOGISTICS INNOVATION: A CUSTOMER VALUE-ORIENTED SOCIAL PROCESS
Flint, D. J., Larsson, E., Gammelgaard, B., & Mentzer, J. T. (2005) · Journal of Business Logistics · doi:10.1002/j.2158-1592.2005.tb00196.x · Cited by 458
Metadata
- Authors
- Slater, S. F., & Narver, J. C.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 2000-01-01
- Volume
- 28
- Issue
- 1
- Pages
- 120-127
- ISSN
- 0092-0703 (ISSN-L)
- OpenAlex
- W2019945100
- Cited by
- 623
- References
- 36
- FWCI
- 51.54
- Type
- journal article
- Language
- en
- Open access
- closed
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
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- CoChat. (2026). Citation check: Intelligence Generation and Superior Customer Value. https://app.cochat.ai/papers/10.1177/0092070300281011
- The paper
- Slater, S. F., & Narver, J. C. (2000). Intelligence Generation and Superior Customer Value. Journal of the Academy of Marketing Science. https://doi.org/10.1177/0092070300281011
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
