The DOI matches its Crossref record; 36 of the 36 references it cites were found in a registry or an index.
LOGISTICS INNOVATION: A CUSTOMER VALUE-ORIENTED SOCIAL PROCESS
Abstract
This paper reports on a qualitative, grounded theory research project conducted in the United States, Sweden, and The United Kingdom designed to explore logistics innovation as perceived by leaders of logistics service provider firms and logistics business functions within product focused firms. Analysis of 33 depth interviews conducted within seven organizations revealed activities that reflect multiple aspects of being innovative, including: (1) setting a stage for innovation; (2) identifying clues to shifts in what customers value; (3) negotiating, clarifying, and reflecting upon insights; and (4) managing inter-organizational learning.
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Cites
Basics of Qualitative Research: Grounded Theory Procedures and Techniques.
Ellis, C., Strauss, A., & Corbin, J. (1992) · Contemporary Sociology · doi:10.2307/2074814 · Cited by 29,249
The Discovery of Grounded Theory: Strategies for Qualitative Research
Glaser, B. G., & Strauss, A. L. (2017) · Aldine (Routledge reprint) · doi:10.4324/9780203793206 · Cited by 25,789
The Theory of Economic Development
Schumpeter, J., & Backhaus, U. (2006) · The European Heritage in Economics and the Social Sciences · doi:10.1007/0-306-48082-4_3 · Cited by 22,506
Evolving to a New Dominant Logic for Marketing
Vargo, S. L., & Lusch, R. F. (2004) · Journal of Marketing · doi:10.1509/jmkg.68.1.1.24036 · Cited by 14,779
Qualitative Analysis for Social Scientists
Strauss, A. L. (1987) · doi:10.1017/cbo9780511557842 · Cited by 12,277
(2003) · Cited by 9,368
Brown, J. S., & Duguid, P. (1991) · Organization Science · doi:10.1287/orsc.2.1.40 · Cited by 8,390
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Customer value: The next source for competitive advantage
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Cited by
The Supply Chain Has No Clothes: Technology Adoption of Blockchain for Supply Chain Transparency
Francisco, K., & Swanson, D. (2018) · Logistics · doi:10.3390/logistics2010002 · Cited by 951
Cichosz, M., Wallenburg, C. M., & Knemeyer, A. M. (2020) · The International Journal of Logistics Management · doi:10.1108/ijlm-08-2019-0229 · Cited by 555
SUPPLY CHAIN PROCESS INTEGRATION: A THEORETICAL FRAMEWORK
Chen, H., Daugherty, P. J., & Landry, T. D. (2009) · Journal of Business Logistics · doi:10.1002/j.2158-1592.2009.tb00110.x · Cited by 317
Mahroof, K. (2019) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2018.11.008 · Cited by 223
Applying Blockchain Technology: Evidence from Norwegian Companies
Gausdal, A. H., Czachorowski, K. V., & Solesvik, M. Z. (2018) · Sustainability · doi:10.3390/su10061985 · Cited by 155
Metadata
- Authors
- Flint, D. J., Larsson, E., Gammelgaard, B., & Mentzer, J. T.
- Venue
- Journal of Business Logistics
- Publisher
- Wiley
- Published
- 2005-03
- Volume
- 26
- Issue
- 1
- Pages
- 113-147
- ISSN
- 0735-3766 (ISSN-L)
- OpenAlex
- W1965906234
- Cited by
- 458
- References
- 36
- FWCI
- 40.46
- Type
- journal article
- Language
- en
- Open access
- closed
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- Flint, D. J., Larsson, E., Gammelgaard, B., & Mentzer, J. T. (2005). LOGISTICS INNOVATION: A CUSTOMER VALUE-ORIENTED SOCIAL PROCESS. Journal of Business Logistics. https://doi.org/10.1002/j.2158-1592.2005.tb00196.x
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
