The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.
The Influence of Store Environment on Quality Inferences and Store Image
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Citations
Cites
Baron, R. M., & Kenny, D. A. (1986) · Journal of Personality and Social Psychology · doi:10.1037/0022-3514.51.6.1173 · Cited by 91,532
SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality
Parasuraman, A., Berry, L. L., & Zeithaml, V. A. (1988) · Zenodo · doi:10.5281/zenodo.14579729 · Cited by 21,118
Self-citation
Cited by
Atmospheric Effects on Shopping Behavior
Turley, L. W., & Milliman, R. E. (2000) · Journal of Business Research · doi:10.1016/s0148-2963(99)00010-7 · Cited by 1,923
The four levels of loyalty and the pivotal role of trust: a study of online service dynamics
Harris, L. C., & Goode, M. M. H. (2004) · Journal of Retailing · doi:10.1016/j.jretai.2004.04.002 · Cited by 1,425
The effect of the servicescape on customers’ behavioral intentions in leisure service settings
Wakefield, K. L., & Blodgett, J. G. (1996) · Journal of Services Marketing · doi:10.1108/08876049610148594 · Cited by 862
Bai, B., Law, R., & Wen, I. (2008) · International Journal of Hospitality Management · doi:10.1016/j.ijhm.2007.10.008 · Cited by 749
Determinants of retail patronage: A meta-analytical perspective
Pan, Y., & Zinkhan, G. M. (2006) · Journal of Retailing · doi:10.1016/j.jretai.2005.11.008 · Cited by 732
Metadata
- Authors
- Baker, J., Grewal, D., & Parasuraman, A.
- Venue
- Journal of the Academy of Marketing Science
- Published
- 1994-09-01
- Volume
- 22
- Issue
- 4
- Pages
- 328-339
- ISSN
- 0092-0703 (ISSN-L)
- OpenAlex
- W2048168224
- Cited by
- 1,536
- References
- 2
- FWCI
- 24.73
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
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Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
