Identifying the antecedents of work-role overload in police organizations
Abstract
This paper describes a three-phase multi-method research initiative to develop and validate measures used to quantify sources of work-role overload in policing. Phase I used qualitative techniques to generate items that predicted work-role overload in policing. These items were used to construct the initial measure and then tested (Phase II) using a sample of 202 police officers from one organization. Phase III tested the unidimensionality, validity, and reliability of the five measures identified in Phase II using a larger survey of 2,755 sworn officers working in 25 police organizations. Exploratory factor analysis identified and confirmatory factor analysis validated five antecedents to work-role overload in policing: competing demands, the court system, pressures to perform work outside one’s mandate, understaffing, and a nonsupportive organizational culture.
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Operational stress appears inherent to the PSP work context.
“Operational stress appears inherent to the PSP work context [16,17,18,20].”
From Canadian Public Safety Personnel and Occupational Stressors: How PSP Interpret Stressors on Duty (2020) · cites this paper as [20]
There is similar evidence regarding organizational stress and burnout from other para-military structures, such as police, correctional, and paramedic services.
“There is similar evidence regarding organizational stress and burnout from other para-military structures, such as police [20,22], correctional [28], and paramedic services [29].”
From Canadian Public Safety Personnel and Occupational Stressors: How PSP Interpret Stressors on Duty (2020) · cites this paper as [20]
Organizational stressors (job context) constitute one of the most common and tangible forms of occupational stress impacting PSP and have physiological and cognitive implications.
“Organizational stressors (job context) constitute one of the most common and tangible forms of occupational stress impacting PSP and have undeniable physiological and cognitive implications [16,17,18,20].”
From Canadian Public Safety Personnel and Occupational Stressors: How PSP Interpret Stressors on Duty (2020) · cites this paper as [20]
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- Authors
- Duxbury, L., Higgins, C., & Halinski, M.
- Affiliations
- Carleton University (CA)
- Western University (CA)
- Venue
- Criminal Justice and Behavior
- Publisher
- SAGE Publications
- Published
- 2014-10-15
- Volume
- 42
- Issue
- 4
- Pages
- 361-381
- ISSN
- 0093-8548 (ISSN-L)
- 1552-3594
- OpenAlex
- W2133780691
- Cited by
- 59
- References
- 61
- Citations by year
- 2026: 4 · 2025: 15 · 2024: 7 · 2023: 1 · 2022: 4 · 2021: 11 · 2020: 7 · 2019: 3 · 2018: 4 · 2017: 3
- FWCI
- 6.51
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Criminal Justice and Behavior (publishedVersion)
- Topics
- Social Sciences › Political Science and International Relations › Policing Practices and Perceptions
- Social Sciences › Psychology › Social Psychology › Stress and Burnout Research
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- police officers, competing demands, judiciary, understaffing, organizational culture, police organization, measurement validation
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Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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