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Cited by 33Information Systems Theories and ImplementationGender and Technology in EducationElectronic Health Records Systems

It, Gender, and Professional Practice: Or, Why an Automated Drug Distribution System Was Sent Back to the Manufacturer

Novek, Joel·2002·Science, Technology, & Human Values
DOI 10.1177/016224390202700303
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Abstract

Recent research has focused on how gender and computer technology contribute to the structuring of professional roles. A case study was carried out at a long-term care facility in Winnipeg, Canada, in which a nursing unit-based automated system had been installed to control the distribution of medication to patients. A questionnaire was distributed to all nursing staff, and detailed interviews were carried out with pharmacists and nursing administrators. It was found that gender and technological change did interact to produce an ambivalent impact on professional practice and identities. New clinical pharmacy positions were established; however, the pharmacy was split into clinical and deskilled data entry positions. Nurses hoped the new system would improve medication accuracy, but they resented features that controlled their time and their autonomy. Neither group accepted the new system as a boundary object effectively linking the nursing and pharmacy departments, and it eventually was returned to the manufacturer.

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  • Making work more visible can come with regimes of surveillance, micromanaging, or self-censorship.

    “While there is often an impulse to always make work visible, other literature show how making this work more visible can come with regimes of surveillance, micromanaging, or self-censorship[14,97,121].”

    From The Labor of Maintaining and Scaling Free and Open-Source Software Projects (2021) · cites this paper as [97]

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Authors
Novek, J.
Affiliations
The University of Winnipeg (CA)
Corresponding author
Novek, Joel
Venue
Science, Technology, & Human Values
Publisher
SAGE Publications
Published
2002-07
Volume
27
Issue
3
Pages
379-403
ISSN
  • 0162-2439 (ISSN-L)
  • 1552-8251
DOI
10.1177/016224390202700303
OpenAlex
W2062654345
Cited by
33
References
55
Citations by year
2026: 1 · 2024: 1 · 2023: 1 · 2021: 2 · 2020: 1 · 2018: 2 · 2017: 1 · 2016: 1 · 2015: 1 · 2014: 1 · 2012: 3
FWCI
9.12
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations
Science Technology & Human Values (publishedVersion)
Topics
  • Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
  • Social Sciences › Gender Studies › Gender and Technology in Education
  • Health Sciences › Health Professions › Health Information Management › Electronic Health Records Systems
Keywords
gender, professional practice, pharmacy, long-term care, technological change, professional roles, professional identity, nursing autonomy, medication accuracy, boundary objects, deskilling, data entry

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