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Explaining the Adoption of E-Government Features: A Case Study of Iowa County Treasurers’ Offices
Open accessAbstract
Recently, many studies have emerged to document how the public sector uses the Internet to provide information and services, but very few have analyzed the factors that influence the adoption decision of e-government features. This study proposes a model of innovation adoption that integrates internal organizational factors and external peer influence and empirically tests how these factors influence Iowa county treasurers’ decisions to launch a departmental Web site and adopt other e-government features. Our results show that the factors influencing these two decisions are different but that both decisions are driven by the concerns about staff resistance. The authors conclude by discussing the implications of these findings for policy makers and directions for future research on e-government development.
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Citations
Cited by
Bertot, J. C., Jaeger, P. T., & Grimes, J. M. (2010) · Government Information Quarterly · doi:10.1016/j.giq.2010.03.001 · Cited by 2,451
Internet, trust in government, and citizen compliance
Im, T., Cho, W., Porumbescu, G., & Park, J. (2014) · Journal of Public Administration Research and Theory · doi:10.1093/jopart/mus037 · Cited by 245
Overcoming barriers to digital government: mapping the strategies of digital champions
Wilson, C., & Mergel, I. (2022) · Government Information Quarterly · doi:10.1016/j.giq.2022.101681 · Cited by 193
Gerpott, T. J., & Ahmadi, N. (2016) · Transforming Government: People, Process and Policy · doi:10.1108/tg-05-2016-0025 · Cited by 9
Metadata
- Authors
- Ho, A. T.-K., & Ni, A. Y.
- Venue
- The American Review of Public Administration
- Publisher
- SAGE Publications
- Published
- 2004-06
- Volume
- 34
- Issue
- 2
- Pages
- 164-180
- ISSN
- 0275-0740 (ISSN-L)
- 1552-3357
- OpenAlex
- W1972141709
- Cited by
- 170
- References
- 0
- FWCI
- 34.32
- Type
- journal article
- Language
- en
- Open access
- bronze
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- CoChat. (2026). Citation check: Explaining the Adoption of E-Government Features: A Case Study of Iowa County Treasurers’ Offices. https://app.cochat.ai/papers/10.1177/0275074004264355
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- Ho, A. T.-K., & Ni, A. Y. (2004). Explaining the Adoption of E-Government Features: A Case Study of Iowa County Treasurers’ Offices. The American Review of Public Administration. https://doi.org/10.1177/0275074004264355
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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
