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Cited by 715

The DOI matches its Crossref record; 3 of the 3 references it cites were found in a registry or an index.

Interagency Communication Networks During Emergencies: Boundary Spanners in Multiagency Coordination

Open access
Kapucu, Naim·2006·The American Review of Public Administration

Abstract

This article examines the problem of effective interagency communication among organizations and the role of information technologies to achieve effective communication and decision-making goals in emergencies. It explores what factors contribute to effective interorganizational communication and decision making and what factors inhibit their development. The theoretical framework draws on the literature of emergency communication and social capital, with a particular focus on communication and decision making under conditions of uncertainty. The study applies this framework to study the relationships that emerged among public, private, and non-profit organizations following the World Trade Center disaster on September 11, 2001, in New York City. The article indicates the importance of developing a strong communication system with other organizations before a disaster occurs to establish appropriate communication in which effective interagency coordination will take place at the time of a disaster.

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Citations

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Metadata

Authors
Kapucu, N.
Venue
The American Review of Public Administration
Published
2006-06
Volume
36
Issue
2
Pages
207-225
ISSN
  • 0275-0740 (ISSN-L)
  • 1552-3357
OpenAlex
W2082601038
Cited by
715
References
3
FWCI
41.50
Type
journal article
Language
en
Open access
green
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)

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CoChat. (2026). Citation check: Interagency Communication Networks During Emergencies: Boundary Spanners in Multiagency Coordination. https://app.cochat.ai/papers/10.1177/0275074005280605
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Kapucu, N. (2006). Interagency Communication Networks During Emergencies: Boundary Spanners in Multiagency Coordination. The American Review of Public Administration. https://doi.org/10.1177/0275074005280605

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.