Digital inclusion and social inequality: Gender differences in ICT access and use in five developing countries
Abstract
The diffusion of new information and communication technologies (ICTs) like computers and Internet provides great opportunities for the well-being of people in developing countries. Does this promise hold true for marginalized socioeconomic groups such as women? This article explores gender differences in ICT provision in Bangladesh, Brazil, Chile, Ghana, and the Philippines, analyzing survey data with around 5,000 respondents who use public access ICT venues. In analyzing the gender differences we used the concept of digital inclusion—measured by various characteristics like skills, user attitude, and other related factors of two ICTs: computer and Internet. The findings show that women in Bangladesh are more likely to suffer from digital exclusion compared to the other countries. In exploring the factors for digital inclusion we found tertiary education and the ability to use ICTs at home significant. The findings further support, the argument, that the issue of digital inclusion needs to be seen in terms of the unique information needs of various socioeconomic groups and in specific social contexts.
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Prior research in IS has established the imbalanced access that women have to both ICT devices and facilities in developing regions.
“Prior research in IS has established the imbalanced access that women have to both ICT devices and facilities in developing regions (Rashid, 2016).”
From Climate change and COP26: Are digital technologies and information management part of the problem or the solution? An editorial reflection and call to action (2022) · cites this paper as Rashid, 2016
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Dwivedi, Y. K., Hughes, L., Kar, A. K., Baabdullah, A. M., Grover, P., Abbas, R., Andreini, D., Abumoghli, I., Barlette, Y., Bunker, D., et al. (2022) · International Journal of Information Management · doi:10.1016/j.ijinfomgt.2021.102456 · Cited by 761 · see citing works
- Authors
- Rashid, A. T.
- Affiliations
- University of Ottawa (CA)
- Corresponding author
- Rashid, Ahmed Tareq
- Venue
- Gender Technology and Development
- Publisher
- Informa UK Limited
- Published
- 2016-01
- Volume
- 20
- Issue
- 3
- Pages
- 306-332
- ISSN
- 0971-8524 (ISSN-L)
- 0973-0656
- OpenAlex
- W2558220685
- Cited by
- 101
- References
- 15
- Citations by year
- 2026: 9 · 2025: 9 · 2024: 15 · 2023: 13 · 2022: 14 · 2021: 25 · 2020: 7 · 2019: 7 · 2018: 2
- FWCI
- 6.82
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Gender Technology and Development (publishedVersion)
- Topics
- Social Sciences › Gender Studies › Gender and Technology in Education
- Physical Sciences › Computer Science › Information Systems › ICT in Developing Communities
- Physical Sciences › Engineering › Media Technology › ICT Impact and Policies
- Keywords
- digital inclusion, digital exclusion, gender differences, ICT access, internet use, women, social inequality, developing countries, higher education, Bangladesh, Brazil, Chile, Ghana, Philippines
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