Managers’ Trait Emotional Intelligence and Group Outcomes: The Case of Group Job Satisfaction
Abstract
The purpose of this study is to extend the emerging literature on the effects of managers’ emotional skills on group outcomes. Specifically, the authors propose and test a theoretical model that examines impact of managers’ trait emotional intelligence (EI) on group job satisfaction. Data are based on middle managers and their immediate team members from public service organizations. Results, using Bayesian path analysis, indicate that middle managers’ trait EI has a significant indirect effect on group job satisfaction via group evaluative judgment toward manager’s trait EI. Results advance the emerging literature on the effects of team leader EI on group dynamics in the context where the manager holds legitimate authority.
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Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003) · Journal of Applied Psychology · doi:10.1037/0021-9010.88.5.879 · Cited by 82,194 · see citing works
Emotions and leadership: The role of emotional intelligence
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Petrides, K. V., & Furnham, A. (2001) · European Journal of Personality · doi:10.1002/per.416 · Cited by 1,997 · see citing works
Emotional intelligence in the workplace: a critical review
Zeidner, M., Matthews, G., & Roberts, R. D. (2004) · Applied Psychology · doi:10.1111/j.1464-0597.2004.00176.x · Cited by 740 · see citing works
Pirola-Merlo, A., Härtel, C., Mann, L., & Hirst, G. (2002) · The Leadership Quarterly · doi:10.1016/s1048-9843(02)00144-3 · Cited by 451 · see citing works
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Developments in Trait Emotional Intelligence Research
Petrides, K. V., Mikolajczak, M., Mavroveli, S., Sanchez-Ruiz, M.-J., Furnham, A., & Pérez-González, J.-C. (2016) · Emotion Review · doi:10.1177/1754073916650493 · Cited by 564 · see citing works
Liu, X., & Liu, J. (2013) · Nankai Business Review International · doi:10.1108/nbri-07-2013-0023 · Cited by 48 · see citing works
- Authors
- Zampetakis, L. A., & Moustakis, V.
- Affiliations
- Technical University of Crete (GR)
- Corresponding author
- Zampetakis, Leonidas A.
- Venue
- Small Group Research
- Publisher
- SAGE Publications
- Published
- 2010-08-18
- Volume
- 42
- Issue
- 1
- Pages
- 77-102
- ISSN
- 1046-4964 (ISSN-L)
- 1552-8278
- OpenAlex
- W2169731423
- Cited by
- 31
- References
- 5
- Citations by year
- 2026: 1 · 2025: 3 · 2023: 4 · 2022: 1 · 2021: 4 · 2020: 2 · 2019: 2 · 2018: 2 · 2017: 1 · 2016: 3 · 2015: 3 · 2014: 2 · 2013: 1
- FWCI
- 1.31
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Small Group Research (publishedVersion)
- Topics
- Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
- Keywords
- trait emotional intelligence, middle managers, group dynamics, public service organizations, legitimate authority
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