Cited by 48Emotional Intelligence and PerformanceJob Satisfaction and Organizational BehaviorTeam Dynamics and Performance

Effects of team leader emotional intelligence and team emotional climate on team member job satisfaction: A cross‐level

Liu, Xiao‐Yu, Liu, Jun·2013·Nankai Business Review International

Abstract

Purpose Western research on teams has paid an increasing attention to team's emotional process and corresponding outcomes. However, there were seldom studies examining the influence mechanism of team leader emotional intelligence on subordinate outcomes in teams, and the previous studies often neglected the team context. The aim of the study is to explore the cross‐level effect of team leader emotional intelligence and team emotional climate on team member job satisfaction. Design/methodology/approach Questionnaire survey on 148 team leaders and 840 team members was conducted. The paper applied hierarchical linear modeling analyses with the software HLM 6.06 to test the hypotheses. Findings The analyses on the matched sample showed that team negative emotional climate has negative effect on team member job satisfaction, and team emotional climate moderates the relationship between leader emotional intelligence and team member job satisfaction such that leader emotional intelligence has stronger effect on member job satisfaction as team emotional climate becomes more negative. Research limitations/implications First, it is a single time period study and cross‐sectional research design, which limits our ability to make causal inferences about the relationships proposed. Second, team leader emotional intelligence was reported by team leader themselves, and it will be better to combine self‐report and other‐report measures of emotional intelligence in the future study. Originality/value This study extends the existing theory through a cross‐level framework that examines how team emotional climate interacts with team leader emotional intelligence to affect member job satisfaction, thus enriches the studies on emotional intelligence and leadership, team emotional climate and team effectiveness. The study also provides evidence of group‐level emotion in China, a non‐Western cultural country, which enriches the existing body of studies sampling exclusively from Western cultural groups and the research of emotions in organizations at group level.

Integrity signals

Registry

Crossref · 10.1108/nbri-07-2013-0023

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53 of 53 references verified0 citation errors · 0 not checkable

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  • A team leader's emotional intelligence strongly impacts the work team's well-being as the work climate becomes stressed.

    “Consequently, a team leader's EI strongly impacts the work team's well-being as the work climate becomes stressed [83].”

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Authors
Liu, X., & Liu, J.
Affiliations
Renmin University of China (CN)
Venue
Nankai Business Review International
Publisher
Emerald
Published
2013-08-16
Volume
4
Issue
3
Pages
180-198
ISSN
2040-8749 (ISSN-L)
OpenAlex
W1550723111
Cited by
48
References
53
Citations by year
2026: 4 · 2025: 2 · 2024: 12 · 2023: 9 · 2022: 7 · 2021: 3 · 2020: 4 · 2019: 1 · 2018: 2 · 2017: 1 · 2016: 2 · 2014: 1
FWCI
1.50
Type
journal article
Language
en
Open access
closed
Locations
Nankai Business Review International (publishedVersion)
Funders
National Natural Science Foundation of China
Topics
  • Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
  • Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
  • Social Sciences › Psychology › Social Psychology › Team Dynamics and Performance
Keywords
leader emotional intelligence, job satisfaction, team members, cross-level effects, moderating effect, team leadership

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