Cited by 895Health Literacy and Information AccessibilityPatient-Provider Communication in HealthcareHealth and Wellbeing Research

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Health Information—Seeking Behavior

Lambert, Sylvie D., Loiselle, Carmen G.·2007·Qualitative Health Research

DOI 10.1177/1049732307305199

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Abstract

Seeking information about one's health is increasingly documented as a key coping strategy in health-promotive activities and psychosocial adjustment to illness. In this article, the authors critically examine the scientific literature from 1982 to 2006 on the concept of health information-seeking behavior (HISB) to determine its level of maturity and clarify the concept's essential characteristics. A principle-based method of concept analysis provides the framework for exploring the nature of HISB. The authors reviewed approximately 100 published articles and five books reporting on HISB. Although HISB is a popular concept used in various contexts, most HISB definitions provide little insight into the concept's specific meanings. The authors describe the concept's characteristics, contributing to a clearer understanding of HISB, and discuss operationalizations, antecedents, and outcomes of HISB. Such an analysis of HISB might guide further theorizing on this highly relevant concept and assist health care providers in designing optimal informational interventions.

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A cross-sectional study based on the Comprehensive Model of Information seeking: which factors influence health information-seeking behavior in patients with periodontitis
Xu, Y., Wang, M., Bao, L., Cheng, Z., & Li, X. (2024) · BMC Oral Health · doi:10.1186/s12903-024-05068-x · Cited by 12
Informational support for women with endometriosis: a scoping review
Senyel, D., Boyd, J., & Graham, M. (2025) · BMC Women s Health · doi:10.1186/s12905-025-03581-x · Cited by 13
A Conceptual Model to Understand the Factors that Drive Individual Participation in Crowdsourcing for Medical Diagnosis
Ghosh, K., & Sen, K. C. (2015) · Hawaii International Conference on System Sciences (HICSS) · doi:10.1109/hicss.2015.341 · Cited by 12
“A seeker’s need to look for online health information or crowdsource a health-related issue may be related to factors, such as value for personal health and health locus of control [15, 36].”
Background
Patients’ perceptions of medicines information received at hospital discharge in Norway: a qualitative interview study
Svensberg, K., Trapnes, E., Nguyen, D., Hasan, R. A., Sund, J. K., & Mathiesen, L. (2020) · International Journal of Clinical Pharmacy · doi:10.1007/s11096-020-01122-0 · Cited by 16
“This contradiction in the need for information is in accordance with previous studies, in particular related to information about adverse reactions [11, 13, 36].”
Result
Qualitative Study of Health Information -Seeking Barriers among Mastectomy Patients
Latifi, M., Sedaghat, M., Barahmand, N., Fahimnia, F., & Allahbakhshian, L. (2020) · Asian Pacific Journal of Cancer Prevention · doi:10.31557/apjcp.2020.21.11.3185 · Cited by 12
“Asian Pacific Journal of Cancer Prevention, Vol 21 3186 media’s inattention to providing information, inadequate health system support, costs and social and cultural factors (Lambert and Loiselle, 2007).”
BackgroundInfluential
Health Disparities in Online COVID-19 Information Seeking and Protective Behaviors: A Two-Wave Longitudinal Study
Yang, Q., & Cao, W. (2022) · Health Communication · doi:10.1080/10410236.2022.2056980 · Cited by 13
“Previous research documented that health information seeking may exert influence on individuals’ affective, cognitive, and behavioral outcomes (Lambert & Loiselle, 2007; Yang & Wu, 2021).”
Background
What difficulties did the college students encountered in information seeking during the COVID-19 pandemic?
Huang, K., Wang, X., Luo, S., Su, Q., & Li, L. (2022) · Data and Information Management · doi:10.1016/j.dim.2022.100005 · Cited by 12
“In the field of interactive information retrieval (IIR), the difficulty of information search and task difficulty have attracted more attention of researchers (White & Iivonen, 2002; Kim, 2006; Liu et al.,2014, 2019). We draw on the work of Liu et al. (2015) to examine what difficulties college students perceived in i…”
The process of behavioral change in individuals who are uninterested in health: a qualitative study based on professional health knowledge
Shimazaki, T., Okoshi, H., Yamauchi, T., Takenaka, K., & Suka, M. (2022) · Environmental Health and Preventive Medicine · doi:10.1265/ehpm.22-00072 · Cited by 14
“In addition, Lambert and Loiselle [34] found that seeking health information had positive effects on emotional, cognitive, and behavioral changes while increasing QoL.”
Background
Healthcare data integration using machine learning: A case study evaluation with health information-seeking behavior databases
Mirzaei, A., Aslani, P., & Schneider, C. R. (2022) · Elsevier eBooks · doi:10.1016/b978-0-443-44607-8.00025-x · Cited by 12
Navigating the Cancer Journey Using Web-Based Information: Grounded Theory Emerging From the Lived Experience of Cancer Patients and Informal Caregivers With Implications for Web-Based Content Design
Thiessen, M., Bouchal, S. R., Tang, P., & Sinclair, S. (2022) · JMIR Cancer · doi:10.2196/41740 · Cited by 10
“Through this theoretical lens [19-21], the published literature demonstrating a statistically correlated relationship between unmet information needs and higher levels of depression, anxiety, and increased psychosocial complaints [10,16,22] supports the important role that information plays in…”
The Effects of Online Health Information–Seeking Behavior on Sexually Transmitted Disease in China: Infodemiology Study of the Internet Search Queries
Li, X., & Tang, K. (2023) · Journal of Medical Internet Research · doi:10.2196/43046 · Cited by 13
“…information, such as cancer and chronic illness information, with respect to coping with a health-related threat or guiding medical decision-making, while some tended to seek out wellness information, such as nutrition and exercise information, with respect to adopting preventive behaviors [13,14].”
Information overload in consumers of health-related information: a scoping review protocol
Lee, K., Roehrer, E., & Cummings, E. A. (2017) · The JBI Database of Systematic Reviews and Implementation Reports · doi:10.11124/jbisrir-2016-003287 · Cited by 13
“Research on consumers’ health information-seeking behaviors suggests that consumers typically seek health information for the purposes of self-empowerment,(1-3) emotional reassurance,(3,4) acquiring additional knowledge,(1-3) and decision-making.(3) In an era where there is an increasing emphasis for consumers to play…”
Background
COVID-19 information-seeking behaviors and preventive behaviors among college students in Oklahoma
Chen, X., Ariati, J., McMaughan, D. J., Han, H., Hubach, R. D., & Miller, B. M. (2022) · Journal of American College Health · doi:10.1080/07448481.2022.2090842 · Cited by 12
“23,24 Health information-seeking behavior is closely related to compliance with measures intended to prevent the spread of COIVD-19.”
A cohort study of osteoporosis health knowledge and medication use in older adults with minimal trauma fracture
Levinson, M., Leeuwrik, T., Oldroyd, J. C., & Staples, M. (2012) · Archives of Osteoporosis · doi:10.1007/s11657-012-0084-1 · Cited by 12
Collective response to the media coverage of COVID-19 Pandemic on Reddit and WikipediaPreprint
Gozzi, N., Tizzani, M., Starnini, M., Ciulla, F., Paolotti, D., Panisson, A., & Perra, N. (2020) · arXiv (Cornell University) · doi:10.48550/arxiv.2006.06446 · Cited by 12
“HISB is the act through which individuals retrieve and acquire new knowledge about a speciﬁc topic related to health [46, 47], and it is likely to be triggered on a population scale by a disrupting event, such as the threaten of a previously unknown disease [48, 49].”
Background
Health Information Seeking Behavior on Social Networking Sites and Self-Treatment: Pilot Survey Study
Silver, R. A., & Johnson, C. (2023) · Online Journal of Public Health Informatics · doi:10.2196/51984 · Cited by 11
“…definitions of HISB remain mixed, there is some research consensus that HISB can be understood as having two dimensions: one dimension is associated with the extent to which health information is sought and the other dimension is associated with the method by which the information is sought [1].”
Background
‘Better see a doctor?’ Status quo of symptom checker apps in Germany: A cross-sectional survey with a mixed-methods design (CHECK.APP)
Wetzel, A.-J., Koch, R., Koch, N. N., Klemmt, M., Müller, R., Preiser, C., Rieger, M. A., Rösel, I., Ranisch, R., Ehni, H., et al. (2024) · Digital Health · doi:10.1177/20552076241231555 · Cited by 11
Health information-seeking behavior among people living with the two common chronic diseases in low and middle-income countries (LMICs). A systematic review and meta-analysis
Tesfa, G. A., Demeke, A. D., Jember, M. Z., & Ngusie, H. S. (2024) · Digital Health · doi:10.1177/20552076241302241 · Cited by 12
“13 In light of the changing medical landscape and the rise of medical consumers, health information-seeking behavior is an active need-ful ﬁ llment behavior in which health information is obtained from numerous sources and has become an important issue.”
Medication-related Self-management Behaviors among Arthritis Patients: Does Attentional Coping Style Matter?
Geryk, L. L., Blalock, S. J., DeVellis, R. F., Jordan, J. M., Han, P. K. J., & Carpenter, D. M. (2016) · The Open Rheumatology Journal · doi:10.2174/1874312901610010060 · Cited by 11
“Arthritis requires sufficient patient knowledge about the condition and an ability to perform self-management activities (also described in the literature as coping strategies) [4] such as taking medication and accessing information [5].”
Coming to America: Iranians' use of Telegram for immigration information seeking
Nikkhah, S., Murillo, A. P., Young, A. L., & Miller, A. (2020) · Aslib Journal of Information Management · doi:10.1108/ajim-11-2019-0321 · Cited by 13
Exploring the experiences of stroke patients treated with transcranial magnetic stimulation for upper limb recovery: a qualitative study
van Lieshout, E. C., Jacobs, L. D., Pelsma, M., Dijkhuizen, R. M., & Visser‐Meily, J. M. A. (2020) · BMC Neurology · doi:10.1186/s12883-020-01936-5 · Cited by 11
Arab women feelings while seeking information during COVID-19 pandemic: applying PMT constructs
Alwreikat, A., Shehata, A. M. K., & Eldakar, M. A. M. (2021) · Online Information Review · doi:10.1108/oir-09-2020-0419 · Cited by 12
Internet-Based Information Behavior After Pregnancy Loss: Interview Study
Andalibi, N., & Bowen, K. (2021) · JMIR Formative Research · doi:10.2196/32640 · Cited by 11
Assessing the Comprehensive Training Needs of Informal Caregivers of Cancer Patients: A Qualitative Study
Papadakos, J., Ugas, M. A., Quartey, N. K., Papadakos, C. J., & Giuliani, M. (2023) · Current Oncology · doi:10.3390/curroncol30040291 · Cited by 12
“While the categorization of health information-seeking behaviour as “seekers” and “avoiders” has been criticized as overly simplistic, as individuals may transition between the two types depending on their needs [38], our participants broadly fit these groups with most either consuming as much information as they coul…”
Background
Are there socioeconomic disparities in women having discussions on human papillomavirus vaccine with health care providers?
Wong, K. Y., & Kyung, Y. (2012) · BMC Women s Health · doi:10.1186/1472-6874-12-33 · Cited by 11
Social inequalities in health information seeking among young adults in Montreal
Gagné, T., Ghenadenik, A. E., Abel, T., & Frohlich, K. L. (2016) · Health Promotion International · doi:10.1093/heapro/daw094 · Cited by 11
Perspectives of healthcare professionals on patient Internet use during the cancer experience
Haase, K. R., Thomas, R. L., Gifford, W., & Holtslander, L. F. (2018) · European Journal of Cancer Care · doi:10.1111/ecc.12953 · Cited by 11
Information encountering and sharing behaviour of research students in an online environment
Awan, W. A., Ameen, K., & Soroya, S. H. (2019) · Aslib Journal of Information Management · doi:10.1108/ajim-10-2018-0232 · Cited by 11
Fitness information-seeking behavior among female university students: A qualitative study
Jalali, S., Keshvari, M., & Soleymani, M. R. (2020) · PLoS ONE · doi:10.1371/journal.pone.0237735 · Cited by 11
Korean Americans' Prescription Drug Information Seeking and Evaluation and Use of Different Information Sources
Huh, J., DeLorme, D. E., Reid, L. N., & Kim, J. (2013) · Journal of Health Communication · doi:10.1080/10810730.2012.743623 · Cited by 11
Older people: how do they find out about their health? A pilot study
Hurst, G., Wilson, P. M., & Dickinson, A. M. (2013) · British Journal of Community Nursing · doi:10.12968/bjcn.2013.18.1.34 · Cited by 11
Information seeking about COVID-19 and associated factors among chronic patients in Bahir Dar city public hospitals, Northwest Ethiopia: a cross-sectional study
Kassie, S. Y., Melese, T., Handebo, S., Sebastian, Y., & Ngusie, H. S. (2022) · BMC Infectious Diseases · doi:10.1186/s12879-022-07315-4 · Cited by 10
“This approach is crucial for patients to seek information, which is a purposeful search for information to meet their information needs [22].”
Background
Maternal Health Literacy, Health information‐seeking Behavior and Pregnancy Outcomes Among Iranian Pregnant Women: A Cross-Sectional Study
Sabetghadam, S., Keramat, A., Goli, S., Malary, M., & Rezaie-Chamani, S. (2022) · Community Health Equity Research & Policy · doi:10.1177/0272684x221095659 · Cited by 10
“Health information sources are essential for optimal health outcomes.(16,17) Health information-seeking for various health-related reasons is common during pregnancy.”
Background

Authors: Lambert, S. D., & Loiselle, C. G.
Affiliations: McGill University (CA)
ORCID: Lambert, Sylvie D.
Loiselle, Carmen G.
Venue: Qualitative Health Research
Publisher: SAGE Publications
Published: 2007-10
Volume: 17
Issue: 8
Pages: 1006-1019
ISSN: 1049-7323 (ISSN-L)
1552-7557
DOI: 10.1177/1049732307305199
OpenAlex: W2161788636
Cited by: 894
References: 113
Citations by year: 2026: 53 · 2025: 60 · 2024: 67 · 2023: 83 · 2022: 77 · 2021: 86 · 2020: 76 · 2019: 38 · 2018: 38 · 2017: 39 · 2016: 75 · 2015: 34 · 2014: 35 · 2013: 39 · 2012: 34
FWCI: 26.23
Type: journal article
Language: en
Open access: closed
Licence: journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)
Locations: Qualitative Health Research (publishedVersion)
PubMed (publishedVersion)
Topics: Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
Health Sciences › Health Professions › General Health Professions › Health and Wellbeing Research
Keywords: health information seeking, conceptual analysis, health information, coping strategies, psychosocial adjustment to illness, health promotion, information interventions
MeSH terms: Books, Humans, Information Services, Patient Acceptance of Health Care, Periodicals as Topic, United States, Bibliometrics, Consumer Health Information

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