The DOI matches its Crossref record; 115 of the 115 references it cites were found in a registry or an index.
Health Information—Seeking Behavior
Abstract
Seeking information about one's health is increasingly documented as a key coping strategy in health-promotive activities and psychosocial adjustment to illness. In this article, the authors critically examine the scientific literature from 1982 to 2006 on the concept of health information-seeking behavior (HISB) to determine its level of maturity and clarify the concept's essential characteristics. A principle-based method of concept analysis provides the framework for exploring the nature of HISB. The authors reviewed approximately 100 published articles and five books reporting on HISB. Although HISB is a popular concept used in various contexts, most HISB definitions provide little insight into the concept's specific meanings. The authors describe the concept's characteristics, contributing to a clearer understanding of HISB, and discuss operationalizations, antecedents, and outcomes of HISB. Such an analysis of HISB might guide further theorizing on this highly relevant concept and assist health care providers in designing optimal informational interventions.
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“This blend of qualitative methods, sometimes referred to as methodological triangulation, supported insight from the subjective and the group realities and has been reported as contributing to both data completeness and the trustworthiness of research (Creswell and Miller 2000; Golafshani 2003; Lambert and Loiselle 2007; Vandermause 2007).”
From "You Have the Choice of Whether You're Going to Get Help or Attempt Suicide": Exploring the Process and Impact of Mental Health Help-Seeking with Young People (16–25 Years) (2025) · cites this paper as Lambert and Loiselle 2007
In the citing paper
“Both focus groups and individual interviews were included as several researchers in the healthcare space [47] have found that the combination of individual interviews and focus groups can offer a more nuanced understanding of clinical phenomena.”
From A Qualitative Study of Participant Feedback on an Acceptance and Commitment Therapy Group-Based Intervention for Parents of Youth with Anxiety Disorders. (2026) · cites this paper as [47]
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Safipour, J. (2020) · doi:10.46940/ssrj.01.1006 · Cited by 1
“Health information-seeking behavior is the first step for health-promotion and health-protective activities [52].”
BackgroundComportamiento de autocuidado y de búsqueda de información en internet sobre la COVID-19
Cánovas, B. R., Rogala, A., & Rincón, A. G. (2022) · VISUAL REVIEW International Visual Culture Review / Revista Internacional de Cultura Visual · doi:10.37467/revvisual.v9.3639 · Cited by 1
Information-Seeking Behavior for COVID-19 Boosters in China: A Cross-Sectional Survey
Li, X. A., Wu, Q., Hubbard, K., Hwang, J., & Zhong, L. (2023) · Vaccines · doi:10.3390/vaccines11020323 · Cited by 1
Perbawaningsih, Y., Rejeki, M. N. S., & Tunggal, I. D. A. (2022) · Asian Journal of Media and Communication · doi:10.20885/asjmc.vol6.iss1.art4 · Cited by 1
Online health information use among hail city residents: A look into e-health literacy
Alhur, A., Alhur, A. A., Alshammari, M., Alshakhs, B., Almusabi, A., Hussain, M. A.-A., Asiry, A., Alqahtani, A. H., Alenazi, F., Alamri, B., et al. (2023) · International Journal of Biosciences (IJB) · doi:10.12692/ijb/23.5.1-9 · Cited by 1
Cole, A. (2014) · UWM Digital Commons (University of Wisconsin–Milwaukee) · Cited by 1
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Chronic kidney disease: Patient information needs, preferences and priorities
Ormandy, P. (2008) · University of Salford Institutional Repository (University of Salford) · Cited by 1
Exploring Health Website Users by Web Mining
Kong, W. J., & Jones, J. (2011) · Lecture notes in computer science · doi:10.1007/978-3-642-21657-2_40 · Cited by 1
“Like Lambert & Loiselle mentioned, “Seeking information about one's health is increasingly documented as a key coping strategy in health-promotive activities”[11].”
BackgroundGwinn, D. A. (2014) · University of Minnesota Digital Conservancy (University of Minnesota) · Cited by 1
Allen, S. (n.d.) · ProQuest Demo Repository · Cited by 1
Rutledge, M. H. (2015) · doi:10.12794/metadc801947 · Cited by 1
“Information seeking helps the patients and families define and understand their roles within the medical decision-making (Lambert & Loiselle, 2007).”
BackgroundInfluentialHird, A. E., Lemke, M., Turovsky, M., DeAngelis, C., Chow, E., & Ko, Y. (2012) · Journal of Clinical Oncology · doi:10.1200/jco.2012.30.34_suppl.12 · Cited by 1
Mason, N. F. (2019) · doi:10.31390/gradschool_dissertations.4841 · Cited by 1
“Although significant, an information need is not enough to prompt information seeking; rather, personal and situational factors influence what type and how much information is sought, what sources are used, and how the information is obtained (Lambert & Loiselle, 2007).”
BackgroundInfluentialNunn, E. B. (2019) · White Rose eTheses Online (University of Leeds, The University of Sheffield, University of York) · Cited by 1
Applying a model of risk information seeking to a newly discovered drug risk
Williams, C. K. (2012) · Cited by 1
Panpanit, L. (2012) · Victoria University Research Repository (Victoria University) · Cited by 1
Haydarov, R. (2010) · K-State Research Exchange (Kansas State University) · Cited by 1
Raftery-Helmer, J., Hart, A. S., Faro, A. L., Baez, D., & Moore, P. (2026) · Children · doi:10.3390/children13060837
“Both focus groups and individual interviews were included as several researchers in the healthcare space [47] have found that the combination of individual interviews and focus groups can offer a more nuanced understanding of clinical phenomena.”
Socioeconomic position and mass media campaigns to prevent chronic disease
Armstrong, R. (2014)
Tan, A. S. L. (2013) · ScholarlyCommons (University of Pennsylvania)
Glycopantis, D., & Stavropoulou, C. (2015) · SSRN Electronic Journal · doi:10.2139/ssrn.2632934
“The two parties act beyond simple maximization of health outcomes, and elements such as information preferences (Elkin et al, 2007; Lambert and Loiselle, 2007) and effort from the doctor’s side are vital in understanding better some of these conflicts.”
Bouwman, L. I., & van Woerkum, C. (2009) · Elsevier eBooks · doi:10.1016/b978-0-12-374125-7.00007-2
Hodgson, C. S. (2014) · The University of Bath Online Publications Store (The University of Bath)
대장암 수술 후 퇴원 환자에게 적용한 컴퓨터 기반 애니메이션 동영상 교육의 효과
김영미, 김민영, 권원경, 김호숙, 박승현, 천명숙, & 한혜정 (2013)
Older adults' online health information-seeking and diagnostic reasoning
Luger, T. M. (2012) · doi:10.17077/etd.bz8r0h9i
“First, similar to stress and coping theories, adults seek health information when they are facing a health-threat such as new symptoms or a new diagnosis (Lambert & Loiselle, 2007).”
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Duduciuc, A. C. (2014) · STUDIES AND SCIENTIFIC RESEARCHES ECONOMICS EDITION · doi:10.29358/sceco.v0i20.274
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Hurst, G., Wilson, P. M., & Dickinson, A. M. (2013) · British Journal of Healthcare Assistants · doi:10.12968/bjha.2013.7.5.224
Mello, S. (2013) · ScholarlyCommons (University of Pennsylvania)
Matingwina, T. (2015) · Open University of Cape Town (University of Cape Town)
A Tool For Analysing The Information Behaviour Of Expectant And New Mothers
Mahony, C., Heavin, C., & Sammon, D. (2013) · Arrow@dit (Dublin Institute of Technology)
The Complex Nature of Information Behavior
(2016) · Studies in information · doi:10.1108/s2055-53772016002
Research by Roles and Contexts
(2016) · Studies in information · doi:10.1108/s2055-53772016010
Internet and Social Network as Health/Physical Activity Information Sources
Esteves, D., Pinheiro, P. G., O’Hara, K., & Brás, R. M. M. (2016) · IGI Global eBooks · doi:10.4018/978-1-4666-9978-6.ch049
“Lambert and Loiselle (2007) consider two main dimensions when defining the concept of Health information seeking behavior: (1) the information dimension, that emphasizes the characteristics of the information sought, namely the type (content and diversity of the search) and the amount (how much…”
BackgroundMetatheories, Theories, and Paradigms
(2016) · Studies in information · doi:10.1108/s2055-53772016008
Internet Use and Health Decision Making by Breast Cancer Patients in Malaysia
Goh, G. G. G., & Lim, K. Y. (2010) · IGI Global eBooks · doi:10.4018/978-1-61520-670-4.ch041
The History and Focus of Information Behavior Research
(2016) · Studies in information · doi:10.1108/s2055-53772016003
Research Design, Methodology, and Methods
(2016) · Studies in information · doi:10.1108/s2055-53772016009
Reviewing, Critiquing, Concluding
(2016) · Studies in information · doi:10.1108/s2055-53772016011
Interventions for improving psychosocial care and support in routine oncology practice
Ingleson, E. (2015) · White Rose eTheses Online (University of Leeds, The University of Sheffield, University of York)
Responding to the opportunities : a grounded theory of clinical nurse leadership learning
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Effective use of patient-centric health information systems : The influence of patient emotions
Savoli, A., & Barki, H. (2017) · Cairn.info · doi:10.9876/sim.v22i1.789
Consumer Health Information Behavior in Public Libraries
Yi, Y. J. (2012)
Hoe online informatie het beste aan ouderen met kanker gepresenteerd kan worden
Bol, N. (2017) · Tijdschrift voor Communicatiewetenschappen · doi:10.5117/2017.045.001.005
The Effect of Contextual Factors on Health Information Seeking Behavior of Isfahan Diabetic Patients
Zare‐Farashbandi, F., Lalazaryan, A., Rahimi, A., & Hassanzadeh, A. (2016) · Iranian Journal of Nursing Research
Tobi, S. N. M., Masrom, M. B., Kassim, E. S., & Wah, Y. B. (2018) · Environment-Behaviour Proceedings Journal · doi:10.21834/e-bpj.v3i7.1263
Time as a trigger for health information seeking
Tana, J. (2018) · Informaatiotutkimus · doi:10.23978/inf.76090
“This includes different health related issues and threats that trigger information needs and information seeking (Lambert & Loiselle, 2007).”
BackgroundFerrão, A. C., Guiné, R. P. F., Correia, P., Ferreira, M., & Cardoso, A. P. (2018) · Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT) · doi:10.25757/invep.v8i2.157
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Understanding and Managing Genomic Uncertainty
Makhnoon, S. (2018) · ResearchWorks at the University of Washington (University of Washington)
Education as an Aspiration for Girls of Turkish Muslim Origin in Germany
Güner, P. B. (2019) · ETHICS IN PROGRESS · doi:10.14746/eip.2018.2.7
“The term ‘triangulation’ is reserved for instances where methods are combined for the purpose of confirmation (Lambert & Loiselle 2007, 230).”
BackgroundHealth information seeking behaviour of women in a web-based environment: A survey of literature
Mulauzi, F., & Akakandelwa, A. (2016)
Baig, S. A. (2019) · Carolina Digital Repository (University of North Carolina at Chapel Hill) · doi:10.17615/aqvf-6p70
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Tana, J., Eirola, E., & Eriksson‐Backa, K. (2019) · Informaatiotutkimus · doi:10.23978/inf.83315
“Within the health and illness continuum, the health issues and threats that individuals face have been suggested to trigger health information behaviour, which is essential in regards to coping and maintaining proper health and health behaviours (Ek, 2013; Lambert and Loiselle, 2007).”
BackgroundThe Information Experience of Going Mobile for Health and Wellness: A Grounded Theory Study
Lee, J. M. (2019) · Queensland University of Technology · doi:10.5204/thesis.eprints.132726
USDA Instructional Risk Messages for High Pathogen Avian Influenza
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Health-Related Communication and Rare Diseases
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Online Health Information Seeking Behaviors among African Americans
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“Health information-seeking behaviors (HISB) can be defined as the ways in which people intentionally seek information about their health, health risks, conditions/diseases, and treatment options (Lambert & Loiselle, 2007; Mukherjee & Bawden, 2012; Mills & Todorova, 2016).”
BackgroundMcGuire, T., Sidhu, K., van Driel, M., & Hollingworth, S. (2020) · Substance Use & Misuse · doi:10.1080/10826084.2020.1784948
“Although there is extensive literature about health information seeking behavior (Anker et al., 2011; Lambert & Loiselle, 2007; Rains & Tukachinsky, 2015), socio-pharmacological research on medicines information seeking is limited (Maiti & Alloza, 2014; Newby et al., 2001; Pache et al., 2019).”
Salajegheh, M., Moazed, V., & Janati, Z. (2020) · Multidisciplinary Cancer Investigation · doi:10.30699/mci.4.3.15
“There are three main fields behind the health informationseeking field: coping with illness; involvement in medicinal decisions; and preventing the illness [4].”
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Johnson, M. H. (2019) · Sheffield Hallam University · doi:10.7190/shu-thesis-00293
أبوعیطة, أ. م. ع. (2020) · مجلة البحوث الإعلامیة · doi:10.21608/jsb.2020.109043
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Health Information Seeking Behaviour: A Review of Literature
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Boyce, L. (2020) · University of North Texas Digital Library (University of North Texas) · doi:10.12794/metadc1752334
Use of the Internet by Older People for Health-Related Issues: A Case Study of German Seniors
Rodat, S. (2021) · Anuarul Universitatii Petre Andrei din Iasi - Fascicula Drept Stiinte Economice Stiinte Politice · doi:10.18662/upalaw/78
“Cu toate acestea, tendinţa de a fi mai implicat în deciziile medicale personale devine din ce în ce mai frecventă şi în rândul persoanelor în vârstă (Lambert & Loiselle, 2007).”
BackgroundInfluential(2016) · Studies in information · doi:10.1108/s2055-53772016032
(2016) · Studies in information · doi:10.1108/s2055-53772016013
Online Health Information Behavior: A study based on PLS-SEM
Oberai, H., & Anand, I. M. (2021) · International Conference on Information Systems and Computer Networks (ISCON) · doi:10.1109/iscon52037.2021.9702326
Health-Related Communication and Rare Diseases
Liuccio, M. (2020) · Advances in medical technologies and clinical practice book series · doi:10.4018/978-1-7998-2088-8.ch002
How Do Adolescents Obtain Health Information
Stars, I., & Rubene, Z. (2021) · IGI Global eBooks · doi:10.4018/978-1-7998-8960-1.ch009
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Nonomura, H., & Imamura, K. (2020) · Asian Pacific Journal of Health Economics and Policy · doi:10.6011/apj.2020.02 · Cited by 1
A Narrative Review of Literature of Health Information Seeking Behaviour
T.R. Gopalakrishnan1, R. J. (2020) · Indian Journal of Public Health Research & Development · doi:10.37506/ijphrd.v11i3.1376
“This has led attempts to clarify terminologies and construct an integrated model that can support cross-disciplinary research and applications of insights from HIB studies (Lambert & Loiselle, 2007)17; (Martzoukou, 2005)21.”
BackgroundAn appointment with Dr. google: Online searching for health information in times of stress
(2014) · Proceedings of the American Society for Information Science and Technology · doi:10.1002/meet.2014.14505101136
(2016) · Studies in information · doi:10.1108/s2055-53772016006
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Coulibaly, S. (2022) · Queensland University of Technology · doi:10.5204/thesis.eprints.236175 · Cited by 1
Psychosocial Determinants of Health Information Seeking Behavior
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Ashley, R. R. (2022) · Health Communication · doi:10.1080/10410236.2022.2144281
“The theoretical and conceptual purpose is to understand how health information-seeking behavior (Lambert & Loiselle, 2007) can help explain self-modification and maintenance of this health-related behavior.”
BackgroundInfluentialAdvancements in Health Care Communication
Yang, A., & Lebedoff, S. (2022) · Springer eBooks · doi:10.1007/978-3-031-12063-3_8
Psychological Effect of Discrete Outbreak Events of COVID-19 on Health Information Search in China
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“The most common motivation for health information-seeking behavior is to learn about a health concern and provide information support for self-diagnosis [19,25,26].”
BackgroundRadoja, K. K., Radoja, I., & Papić, A. (2023) · Education for Information · doi:10.3233/efi-230040
“According to (Lambert et al., 2007) health information seeking behavior includes activities such as seeking, finding, and using information about diseases, health risk factors, and health-related activities of a person.”
InfluentialThe Estimation of Consumer’s Health Information Needs and Information Seeking
Anam, F. (2021) · Journal of Information Management and Practices · doi:10.52461/jimp.v1i2.548
Organspende als Gegenstand massenmedialer und interpersonaler Kommunikation
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Paimre, M., & Osula, K. (2023) · Communications in computer and information science · doi:10.1007/978-3-031-37496-8_10
Loiselle, C. G. (2023) · Canadian Oncology Nursing Journal · doi:10.5737/23688076333377
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Metadata
- Authors
- Lambert, S. D., & Loiselle, C. G.
- Affiliations
- McGill University (CA)
- Venue
- Qualitative Health Research
- Publisher
- SAGE Publications
- Published
- 2007-10
- Volume
- 17
- Issue
- 8
- Pages
- 1006-1019
- ISSN
- 1049-7323 (ISSN-L)
- 1552-7557
- OpenAlex
- W2161788636
- Cited by
- 894
- References
- 113
- Citations by year
- 2026: 53 · 2025: 60 · 2024: 67 · 2023: 83 · 2022: 77 · 2021: 86 · 2020: 76 · 2019: 38 · 2018: 38 · 2017: 39 · 2016: 75 · 2015: 34 · 2014: 35 · 2013: 39 · 2012: 34
- FWCI
- 26.23
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Qualitative Health Research (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Health Sciences › Health Professions › General Health Professions › Patient-Provider Communication in Healthcare
- Health Sciences › Health Professions › General Health Professions › Health and Wellbeing Research
- Keywords
- health information seeking, conceptual analysis, health information, coping strategies, psychosocial adjustment to illness, health promotion, information interventions
- MeSH terms
- Books, Humans, Information Services, Patient Acceptance of Health Care, Periodicals as Topic, United States, Bibliometrics, Consumer Health Information
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