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Cited by 296

The DOI matches its Crossref record; 21 of the 21 references it cites were found in a registry or an index.

We Need a Hero! Toward a Validation of the Healthy and Resilient Organization (HERO) Model

Salanova, Marisa, Llorens, Susana, Cifre, Eva, Martínez, Isabel M.·2012·Group & Organization Management
DOI 10.1177/1059601112470405
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Abstract

Two studies were conducted to validate the so-called HEalthy and Resilient Organization (HERO) Model. Results from Study 1 provided validity and psychometric support for a new measure designed to assess HEROs composed by semistructured interviews with the CEOs of 14 companies as well as questionnaires for their stakeholders (710 employees, 84 work-units, their immediate supervisors, and 860 customers). In Study 2, SEM (using data aggregated at the work-unit level, which consisted of 303 teams and their supervisors from 43 companies) showed that healthy employees fully mediated the positive relationship between healthy organizational resources and practices, and healthy organizational outcomes (assessed by supervisors). Moreover, regression analyses (at the organizational level, with 2,098 customers) showed that employees’ excellent performance positively predicts customer loyalty and satisfaction with the company.

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Metadata

Authors
Salanova, M., Llorens, S., Cifre, E., & Martínez, I. M.
Venue
Group & Organization Management
Publisher
SAGE Publications
Published
2012-12
Volume
37
Issue
6
Pages
785-822
ISSN
  • 1059-6011 (ISSN-L)
  • 1552-3993
DOI
10.1177/1059601112470405
OpenAlex
W2158028719
Cited by
296
References
21
FWCI
25.04
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: We Need a Hero! Toward a Validation of the Healthy and Resilient Organization (HERO) Model. https://app.cochat.ai/papers/10.1177/1059601112470405
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Salanova, M., Llorens, S., Cifre, E., & Martínez, I. M. (2012). We Need a Hero! Toward a Validation of the Healthy and Resilient Organization (HERO) Model. Group & Organization Management. https://doi.org/10.1177/1059601112470405

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Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.