Student or educator? Sign up with your school email and get 6 months of Pro free.
Cited by 733

The DOI matches its Crossref record; 37 of the 37 references it cites were found in a registry or an index.

Concept Mapping as an Alternative Approach for the Analysis of Open-Ended Survey Responses

Jackson, Kristin M., Trochim, William M. K.·2002·Organizational Research Methods

Abstract

This article presents concept mapping as an alternative method to existing code-based and word-based text analysis techniques for one type of qualitative text data—open-ended survey questions. It is argued that the concept mapping method offers a unique blending of the strengths of these approaches while minimizing some of their weaknesses. This method appears to be especially well suited for the type of text generated by open-ended questions as well for organizational research questions that are exploratory in nature, aimed at scale or interview question development, and/or developing conceptual coding schemes. A detailed example of concept mapping on open-ended survey data is presented. Reliability and validity issues associated with concept mapping are also discussed.

Overview

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Integrity signals

Registry

Crossref · 10.1177/109442802237114

Cites

37 of 37 references verified0 citation errors · 0 not checkable

Statistics

Verification

Claims the paper makes

The claims and statistics of this paper haven’t been checked yet.

Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.

A few free checks a day · papers already verified open instantly · results are public

Self-check

Percentages, sums and reported differences re-computed from the paper’s own numbers.

The self-check needs the paper’s full text.

Citations

Cites

Show all 37 references

Research works printed but not linked: 11

  1. Boster, J. (1994, June). The successive pile sort. Cultural Anthropology Methods, pp. 11-12. · doi:10.1177/1525822x9400600205
  2. Carley, K. (1997). Network text analysis: The network position of concepts. In C. Roberts (Ed.), Text analysis for the social sciences: Methods for drawing statistical inference from texts and transcripts (pp. 79-100). Mahwah, NJ: Lawrence Erlbaum. · doi:10.4324/9781003064060-5
  3. Gerbner, G., Holsti, O., Krippendorff, K., Paisley, W. & Stone, P. (Eds.). (1969). The analysis of communication content: Development in scientific theories and computer techniques. New York: John Wiley.
  4. Kelle, U. & Laurie, H. (1998). Computer use in qualitative research and issues of validity. In U. Kelle (Ed.), Computer-aided qualitative data analysis: Theory, methods, and practice (pp. 19-28). Thousand Oaks, CA: Sage.
  5. Lindkvist, K. (1981). Approaches to textual analysis. In K. Rosengren (Ed.), Advances in content analysis (pp. 23-41). Beverly Hills, CA: Sage.
  6. 10.1037/0021-9010.75.2.117 · doi:10.1037/0021-9010.75.2.117 · Paper page
  7. 10.1080/09544120020010110 · doi:10.1080/09544120020010110
  8. Seidel, J. & Kelle, U. (1995). Different functions of coding in the analysis of textual data. In U. Kelle (Ed.), Computer-aided qualitative data analysis: Theory, methods, and practice (pp. 52-61). Thousand Oaks, CA: Sage.
  9. Shapiro, G. (1997). The future of coders: Human judgments in a world of sophisticated software. In C. Roberts (Ed.), Text analysis for the social sciences: Methods for drawing statistical inferences from texts and transcripts (pp. 225-238). Mahwah, NJ: Lawrence Erlbaum. · doi:10.4324/9781003064060-16
  10. Stone, P. (1997). Thematic text analysis: New agendas for analyzing text content. In C. Robert (Ed.), Text analysis for the social sciences: Methods for drawing statistical inferences from texts and transcripts (pp. 35-54). Mahwah, NJ: Lawrence Erlbaum. · doi:10.4324/9781003064060-3
  11. 10.1177/0022002796040003001 · DOI

Cited by

See all 733

Metadata

Authors
Jackson, K. M., & Trochim, W. M. K.
Venue
Organizational Research Methods
Published
2002-10
Volume
5
Issue
4
Pages
307-336
ISSN
  • 1094-4281 (ISSN-L)
  • 1552-7425
OpenAlex
W2162584501
Cited by
733
References
37
FWCI
42.34
Type
journal article
Language
en
Open access
closed
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)

About these checks

Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.

Statistics and arithmetic are recomputed, not judged.

Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.

What counts as a claim ›How we measure confidence ›How we check this ›

Are you an author, or do you see a problem with this page? Request a review

How to cite

Cite CoChat for the checks on this page, and the paper for its own findings.

This page
CoChat. (2026). Citation check: Concept Mapping as an Alternative Approach for the Analysis of Open-Ended Survey Responses. https://app.cochat.ai/papers/10.1177/109442802237114
The paper
Jackson, K. M., & Trochim, W. M. K. (2002). Concept Mapping as an Alternative Approach for the Analysis of Open-Ended Survey Responses. Organizational Research Methods. https://doi.org/10.1177/109442802237114

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.