Social Interactions Across Media: Interpersonal Communication on the Internet, Telephone and Face-to-Face
Open accessAbstract
Two studies compared college students’ interpersonal interaction online, face-to-face, and on the telephone. A communication diary assessed the relative amount of social interactions college students conducted online compared to face-to-face conversation and telephone calls. Results indicated that while the internet was integrated into college students’ social lives, face-to-face communication remained the dominant mode of interaction. Participants reported using the internet as often as the telephone. A survey compared reported use of the internet within local and long distance social circles to the use of other media within those circles, and examined participants’ most recent significant social interactions conducted across media in terms of purposes, contexts, and quality. Internet interaction was perceived as high in quality, but slightly lower than other media. Results were compared to previous conceptualizations of the roles of internet in one’s social life.
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Different types of motivation influence media usage.
“From this perspective, we empirically confirm findings of past research [67] [68] [32][47]) that found different types of motivation influence media usage.”
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- Authors
- Baym, N. K., Zhang, Y. B., & Lin, M.-C.
- Affiliations
- University of Kansas (US)
- Corresponding author
- Baym, Nancy K.
- Venue
- New Media & Society
- Publisher
- SAGE Publications
- Published
- 2004-06
- Volume
- 6
- Issue
- 3
- Pages
- 299-318
- ISSN
- 1461-4448 (ISSN-L)
- 1461-7315
- OpenAlex
- W2565744304
- Cited by
- 471
- References
- 23
- Citations by year
- 2026: 5 · 2025: 10 · 2024: 17 · 2023: 17 · 2022: 19 · 2021: 26 · 2020: 38 · 2019: 18 · 2018: 32 · 2017: 24 · 2016: 27 · 2015: 27 · 2014: 25 · 2013: 24 · 2012: 19
- FWCI
- 11.43
- Type
- journal article
- Language
- en
- Open access
- green
- hdl.handle.net
- Locations
- New Media & Society (publishedVersion)
- KU ScholarWorks (University of Kansas) (submittedVersion, other-oa)
- Topics
- Physical Sciences › Computer Science › Computer Networks and Communications › Media and Digital Communication
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Physical Sciences › Computer Science › Human-Computer Interaction › Digital Communication and Language
- Keywords
- online social interaction, face-to-face communication, telephone communication, university students, media use, interpersonal communication, communication quality, local social networks
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
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