Cripping the content: An analysis of disability-related digital content at engineering-intensive universities
Open accessAbstract
It is well known that disabled students face a myriad of barriers to inclusion while navigating higher education. Institutional policies and practices serve as fundamental drivers to the operation of a university and, as such, play a significant role in the support, experiences, protections, and inclusion of disabled students. This study critically analyzes the current state of disability-related institutional policies and practices across five large U.S. higher education institutions through a content analysis of their student support-related websites. As much of the analysis criteria for assessing disability inclusion are based on adherence to legal requirements, our findings showcase the extent to which universities meet or fail to meet the mere minimum accessibility legal requirements. Further, this paper extends beyond the evaluation of legal adherence to present a more comprehensive assessment of the current state of structural institutional support, marking a necessary first step for enhancing disability inclusion within higher education. We offer implications for improved disability support and enforcement of disability-related policies and practices within U.S. institutions of higher education.
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There is a critical empirical gap regarding how top US public universities scale siloed efforts into comprehensive, institution-wide digital mobilization.
“However, while [15] analyzed the state of disability-related institutional policies in five large U.S. universities, there is still a critical empirical gap regarding how top US public universities scale these siloed efforts into comprehensive, institution-wide digital mobilization.”
From Toward universal access to information: an analysis of digital accessibility policy readiness in U.S. public universities (2026) · cites this paper as [15]
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“A connection exists between the lived experiences of those at the university (i.e., students, faculty, and staff) and institutional messaging across the university ’ s public-facing platforms (Lemus et al., 2022; Russell et al., 2012; Squire 2017).”
Expanding Diversity, Equity, and Inclusion to Disability: Opportunities for Biological Psychiatry
Zurn, P., Stramondo, J. A., Reynolds, J. M., & Bassett, D. S. (2022) · Biological Psychiatry Cognitive Neuroscience and Neuroimaging · doi:10.1016/j.bpsc.2022.08.008 · Cited by 9 · see citing works
Figard, R., & Carberry, A. R. (2023) · IEEE Transactions on Education · doi:10.1109/te.2023.3326760 · Cited by 9 · cited 2× · see citing works
“As such, U.S. disability policy remains grossly behind in the simultaneously evolving landscape of higher education, speci fi cally as it relates to digital and technological accessibility (Figard and Carberry, 2022, 2024; Straumsheim, 2017).”
Self-citationAustralian Higher Education Policy and Inclusion of People with Disabilities: A Review.
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“A connection exists between the lived experiences of those at the university (i.e., students, faculty, and staff) and institutional messaging across the university ’ s public-facing platforms (Lemus et al., 2022; Russell et al., 2012; Squire 2017).”
Vélez, G., & Jessup‐Anger, J. E. (2022) · Emerging Adulthood · doi:10.1177/21676968221094489 · Cited by 7 · cited 1× · see citing works
“…the cycle of exclusion, universities must prioritize DEI efforts across all levels of the institution, not merely as performative gestures but as active and intentional practices that address the systems of ableism in which they were created (Biesta et al., 2022; Velez and Jessup-Anger, 2022).”
Putting the disability in DEI through inclusive imagery
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“Previous literature has emphasized the exclusion of disabled people and ableism in DEI measures, research, and action (Edwards, 2022; Singleton et al., 2021; Wolbring and Lillywhite, 2021).”
Figard, R., Brunhaver, S. R., & Bekki, J. (2024) · ASEE Annual Conference & Exposition · doi:10.18260/1-2--42321 · Cited by 6 · cited 1× · see citing works
“Along each step of the disability accommodations process, students encounter both systemic and personal barriers that must be circumnavigated to receive accommodations (Crabtree et al., 2023; Figard et al., 2023; Haegele and Hodge, 2016; Moriña, 2024; Wilke et al., 2023; Zongrone et al., 2021).”
Self-citationFigard, R., & Carberry, A. R. (2022) · 2022 IEEE Frontiers in Education Conference (FIE) · doi:10.1109/fie56618.2022.9962642 · Cited by 5 · see citing works
Self-citationDisability, Diversity, and Higher Education
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“The inclusion or exclusion of information may not always be intentional but does re fl ect an overall awareness around disability (Gabel et al., 2017).”
Disability Services at Institutions of Higher Education
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Yerbury, H., Darcy, S., Burridge, N., & Almond, B. (2022) · Disability & Society · doi:10.1080/09687599.2022.2142523 · Cited by 3 · cited 1× · see citing works
“…in Australian, Canadian, and U.K. higher education (e.g., Brooks, 2020; Bruce and Aylward, 2021; Cox, 2017; Hartley, 2015; Pitman et al., 2023; Yerbury et al., 2024), there is limited research about the roles of institutional policies and practices related to accessibility and disability…”
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Cited by
Sorted by citations
Figard, R., Bekki, J., & Brunhaver, S. R. (2025) · ASEE Annual Conference & Exposition · doi:10.18260/1-2--56512 · Cited by 1 · see citing works
Self-citationFigard, R., Thomas, K., Brunhaver, S. R., & Bekki, J. (2026) · Journal of Engineering Education · doi:10.1002/jee.70053 · Cited by 1 · see citing works
Self-citationCudjoe, E. K., & Asilevi, P. A. (2026) · Research Square · doi:10.21203/rs.3.rs-8419469/v1
Figard, R., Bekki, J., & Brunhaver, S. R. (2026) · Disability & Society · doi:10.1080/09687599.2026.2684749
“Several studies have examined the barriers to registering with disability services and requesting accommodations in higher education (e.g. Duerksen and Seymour 2025; Figard et al. 2023; Figard, Brunhaver, and Bekki 2025; García-González et al. 2021; Kutscher and Tuckwiller 2019).”
Self-citationCudjoe, E. K., & Asilevi, P. A. (2026) · Universal Access in the Information Society · doi:10.1007/s10209-026-01379-8
“The alignment not only strengthens institutional governance around accessibility [15] but also positions institutions to more efficiently and confidently meet the April 2026 ADA Title II compliance mandate.”
- Authors
- Figard, R., Brunhaver, S., & Bekki, J.
- Affiliations
- University of Georgia (US)
- Arizona State University (US)
- Corresponding author
- Figard, Rachel
- Venue
- Policy Futures in Education
- Publisher
- SAGE Publications
- Published
- 2025-02-14
- Volume
- 23
- Issue
- 5
- Pages
- 916-946
- ISSN
- 1478-2103 (ISSN-L)
- OpenAlex
- W4407572403
- Cited by
- 4
- References
- 87
- Citations by year
- 2026: 3 · 2025: 1
- FWCI
- 4.18
- Type
- journal article
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- Locations
- Policy Futures in Education (publishedVersion, cc-by-nc)
- Funders
- National Science Foundation (2233001)
- Topics
- Social Sciences › Safety Research › Disability Education and Employment
- Social Sciences › Human Factors and Ergonomics › Digital Accessibility for Disabilities
- Social Sciences › Safety Research › Disability Rights and Representation
- Keywords
- disability inclusion, higher education, students with disabilities, accessibility, institutional policy, student support services, university websites
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