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Cited by 27

The DOI matches its Crossref record; 6 of the 6 references it cites were found in a registry or an index.

Cross-Country Validation of a Cultural Scale in Measuring Trust in Automation

Chien, Shih-Yi, Lewis, Michael, Hergeth, Sebastian, Semnani-Azad, Zhaleh, Sycara, Katia·2015·Proceedings of the Human Factors and Ergonomics Society Annual Meeting
DOI 10.1177/1541931215591149
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Abstract

Human automation interaction is a complex process. How autonomous assistance impacts trust in automation as well as how trust affects human calibration and use of automation has been investigated for both dynamic contexts, including the internal variables (e.g., cultural characteristics) and external factors (e.g., system settings). Having standardized measures to capture trust and its antecedents is particularly critical to understanding how factors associated with the human operators and autonomous applications affects the way they are used. This paper reports the development of a trust instrument and several rounds of cross-country validation, including U.S., German, Taiwanese, and Turkish populations. The results confirm that the instrument which was developed reliably measured human trust in automation across cultures.

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Crossref · 10.1177/1541931215591149

Cites

6 of 6 references verified0 citation errors · 0 not checkable

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  • Demographic factors such as gender, age, or culture and cultural aspects such as individualism and power relations within a culture can impact a person's propensity to trust an AI system.

    “Additionally, demographics factors such as gender, age, or culture (Hoff & Bashir, 2015) and various cultural aspects such as individualism and power relations within a culture can impact a person's propensity to trust an AI system (Chien, Lewis, Hergeth, Semnani-Azad, & Sycara, 2015;Chien, Lewis, & Sycara, 2016).”

    From Trust, distrust, and appropriate reliance in (X)AI: A conceptual clarification of user trust and survey of its empirical evaluation (2025) · cites this paper as Chien, Lewis, Hergeth, Semnani-Azad, & Sycara, 2015

Citations

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Research works printed but not linked: 18

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Metadata

Authors
Chien, S.-Y., Lewis, M., Hergeth, S., Semnani-Azad, Z., & Sycara, K.
Affiliations
  • School of Information Sciences, University of Pittsburgh, Pittsburgh, PA, 15260 U.S.A., ,
  • BMW Group, Research & Technology, Munich, Germany,
  • Department of Psychology, University of Waterloo, Waterloo, Ontario, Canada,
  • Robotics Institute, Carnegie Mellon University Pittsburgh, PA 15213 U.S.A.,
Venue
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Publisher
SAGE Publications
Published
2015-09
Volume
59
Issue
1
Pages
686-690
ISSN
  • 1071-1813
  • 2169-5067
DOI
10.1177/1541931215591149
Cited by
27
References
6
Language
en
Licence
journals.sagepub.com/page/policies/text-and-data-mining-license (tdm)

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