Varieties of Representational Forms: Towards Designing an Information Infrastructure for an Organization
Abstract
This paper discusses the use of a variety of representations to analyze work in a complex organizational setting. We emphasize the forms we chose for different purposes and show how they informed design of a prototype information infrastructure.
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Representations are fundamental tools for knowledge work used by employees to manage information and carry out tasks.
“Such representations are fundamental tools for knowledge work [14, 15, 37, 38, 57, 65, 68] used by employees to manage information and carry out tasks [27, 37, 68].”
From Accessibility-Driven Information Transformations in Mixed-Visual Ability Work Teams (2026) · cites this paper as [38]
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Cites
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Research works printed but not linked: 1
- Auramaki, E., Robinson, M., Aaltonen, A., Kovalainen, M., and Tuuna-Vaiska, T. (1996). Paperwork at 78 k.p.h. Proceedings of CSC W'96.
Cited by
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Accessibility-Driven Information Transformations in Mixed-Visual Ability Work Teams
Zhao, Y., A. Nacenta, M., A. Sukhai, M., & Somanath, S. (2026) · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems · doi:10.1145/3772318.3790872 · Cited by 2 · see citing works
- Authors
- Jones, P. M., & Chin, G. W.
- Affiliations
- University of Illinois Urbana-Champaign (US)
- University of the West Indies (TT)
- ORCID
- Jones, Patricia M.
- Venue
- Proceedings of the Human Factors and Ergonomics Society Annual Meeting
- Publisher
- SAGE Publications
- Published
- 1998-10
- Volume
- 42
- Issue
- 3
- Pages
- 346-349
- ISSN
- 0163-5182 (ISSN-L)
- 1071-1813
- 2169-5067
- OpenAlex
- W2065470239
- Cited by
- 3
- References
- 19
- FWCI
- 4.36
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Proceedings of the Human Factors and Ergonomics Society Annual Meeting (publishedVersion)
- Funders
- National Science Foundation
- Topics
- Social Sciences › Sociology and Political Science › Information Systems Theories and Implementation
- Physical Sciences › Computer Science › Computer Vision and Pattern Recognition › Data Visualization and Analytics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Keywords
- representational forms, information infrastructure, information design, organizational analysis, prototype design
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