Piloting a mental health training programme for community health workers in South Africa: an exploration of changes in knowledge, confidence and attitudes
Open accessAbstract
BACKGROUND: There is a shortage of trained mental health workers in spite of the significant contribution of psychiatric disorders to the global disease burden. Task shifting, through the delegation of health care tasks to less specialised health workers such as community health workers (CHWs), is a promising approach to address the human resource shortage. CHWs in the Western Cape province of South Africa provide comprehensive chronic support which includes that for mental illness, but have thus far not received standardized mental health training. It is unknown whether a structured mental health training programme would be acceptable and feasible, and result improved knowledge, confidence and attitudes amongst CHWs. METHODS: We developed and piloted a mental health training programme for CHWs, in line with the UNESCO guidelines; the WHO Mental Health Gap Action Programme and the South African National framework for CHW training. In our quasi-experimental (before-after) cohort intervention study we measured outcomes at the start and end of training included: 1) Mental health knowledge, measured through the use of case vignettes and the Mental Health Knowledge Schedule; 2) confidence, measured with the Mental Health Nurse Clinical Confidence Scale; and 3) attitudes, measured with the Community Attitudes towards the Mentally Ill Scale. Knowledge measures were repeated 3 months later. Acceptability data were obtained from daily evaluation questionnaires and a training evaluation questionnaire, while feasibility was measured by participant attendance at training sessions. RESULTS: Fifty-eight CHWs received the training, with most (n = 56, 97.0%) attending at least 7 of the 8 sessions. Most participants (n = 29, 63.04%) demonstrated significant improvement in knowledge, which was sustained at 3-months. There was significant improvement in confidence, along with changes in attitude, indicating improved benevolence, reduced social restrictiveness, and increased tolerance to rehabilitation of the mentally ill in the community but there was no change in authoritarian attitudes. The training was acceptable and feasible. CONCLUSIONS: Mental health training was successful in improving knowledge, confidence and attitudes amongst trained CHWs. The training was acceptable and feasible. Further controlled studies are required to evaluate the impact of such training on patient health outcomes. TRIAL REGISTRATION: PACTR PACTR201610001834198 , Registered 26 October 2016.
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Providers with higher education were perceived as being more receptive to training.
“Additionally, providers with higher education were perceived as being more receptive to training [55].”
From Barriers and facilitators to implementation of evidence-based task-sharing mental health interventions in low- and middle-income countries: a systematic review using implementation science frameworks (2022) · cites this paper as [55]
The Results (Training outcomes; page unavailable) find that higher education was associated with greater gains in knowledge after training. The Discussion links this to CHW trainability, but the paper does not report that providers with higher education were perceived as more receptive to training. (LLM, conf=0.84)
Experimental — accuracy not yet measuredSuch providers viewed clients as potentially dangerous to themselves and others, hampering effective implementation.
“Such providers viewed clients as potentially dangerous to themselves and others, hampering effective implementation [55].”
From Barriers and facilitators to implementation of evidence-based task-sharing mental health interventions in low- and middle-income countries: a systematic review using implementation science frameworks (2022) · cites this paper as [55]
The Discussion (page not supplied) links authoritarian attitudes to perceived danger from people with mental disorders, and the Results report no improvement in authoritarian attitudes after training. The paper does not establish that these providers viewed clients as dangerous to themselves and others, or that such views hampered effective implementation; it says patient outcomes were not evaluated. (LLM, conf=0.82)
Experimental — accuracy not yet measuredPrior depression and substance use trainings for community health workers did not incorporate contact with people with lived experience of substance use and depression treatment and recovery.
“Critically, these prior trainings did not incorporate contact with people with lived experience of SU and depression treatment and recovery.”
From Siyakhana: A Hybrid Type 2 Effectiveness-Implementation Stepped-Wedge Trial to Reduce Stigma Towards Substance Use and Depression Among Community Health Workers in HIV/TB Care in South Africa (2025) · cites this paper as Sibeko et al., 2018
The Methods sections ‘Training programme’ and ‘Delivery of the training’ describe the sessions and a social-worker facilitator, but do not state whether participants had contact with people with lived experience. The paper also does not establish that prior trainings lacked such contact. I searched for contact, lived experience, recovery, and previous training programmes; an omission from the session outline alone cannot verify the claim. (LLM, conf=0.72)
Experimental — accuracy not yet measured
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- Authors
- Sibeko, G., Milligan, P. D., Roelofse, M., Molefe, L., Jonker, D., Ipser, J., Lund, C., & Stein, D. J.
- Affiliations
- University of Cape Town (ZA)
- Western Cape Department of Health (ZA)
- South African Medical Research Council (ZA)
- Corresponding author
- Sibeko, Goodman
- Venue
- BMC Psychiatry
- Published
- 2018-06-14
- Volume
- 18
- Issue
- 1
- Pages
- 191-191
- ISSN
- 1471-244X (ISSN-L)
- PMC
- PMC6001068
- OpenAlex
- W2808380477
- Cited by
- 72
- References
- 27
- Citations by year
- 2026: 4 · 2025: 15 · 2024: 16 · 2023: 5 · 2022: 11 · 2021: 14 · 2020: 5 · 2019: 2
- FWCI
- 7.12
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- Locations
- BMC Psychiatry (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, other-oa)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Open University of Cape Town (University of Cape Town) (submittedVersion)
- Funders
- Government of the United Kingdom
- South African Medical Research Council
- Medical Research Council
- Topics
- Social Sciences › Psychology › Social Psychology › Mental Health Treatment and Access
- Health Sciences › Health Professions › Emergency Medical Services › Global Health Workforce Issues
- Social Sciences › Psychology › Clinical Psychology › Psychiatric care and mental health services
- Keywords
- community health workers, mental health training, task shifting, mental health workforce shortage, mental health knowledge, clinical confidence, attitudes toward mental illness, training acceptability, training feasibility, Western Cape
- MeSH terms
- Adult, Mental Disorders, Community Health Workers, Community Mental Health Services, Delivery of Health Care, Female, Humans, Inservice Training, Health Knowledge, Attitudes, Practice, Male, Mental Health, Middle Aged, South Africa, Needs Assessment, Quality Improvement
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