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Social media usage among health care providers
Open accessAbstract
OBJECTIVE: The objective of this study was to evaluate the use of social media among healthcare workers in an attempt to identify how it affects the quality of patient care. RESULTS: An anonymous survey of 35 questions was conducted in South Texas, on 366 healthcare workers. Of the 97% of people who reported owning electronic devices, 87.9% indicated that they used social media. These healthcare workers indicated that they spent approximately 1 h on social media every day. The healthcare workers below the age of 40 were more involved in social media compared to those above 40 (p < 0.05). The use of social media among physicians and nurses was noted to be identical (88% for each group), and both groups encouraged their patients to research their clinical conditions on social media (p < 0.05). A higher number of physicians reported awareness of a social media policy in their hospital compared to nurses (p < 0.05). However, a large proportion of healthcare workers (40%) were unaware of their workplace policy, which could potentially cause a privacy breach of confidential medical information. Further studies are required to evaluate specific effects of these findings on the quality of patient care.
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“A linear relationship between increasing age and decreasing SM use was also found among physicians of the same specialty or other HCPs [85,91,94,95,100,106].”
From Dangers and Benefits of Social Media on E-Professionalism of Health Care Professionals: Scoping Review (2021) · cites this paper as [94]
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“Breaches of patient privacy was a concern for many different types of HCPs [34,43,47,57,91,94,97,107,111,119].”
From Dangers and Benefits of Social Media on E-Professionalism of Health Care Professionals: Scoping Review (2021) · cites this paper as [94]
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“Compromising confidentiality concerns were described in numerous studies in this review [34, 43, 47, 57, 91, 94, 97, 107, 111, 119], especially about breaches of patient privacy or possible risks of violating HIPAA online.”
From Dangers and Benefits of Social Media on E-Professionalism of Health Care Professionals: Scoping Review (2021) · cites this paper as [94]
In the citing paper
“Amongst healthcare providers, 88% use social media regularly [18].”
From Recruiting Medical Students for a First Responder Project in the Social Age: Direct Contact Still Outperforms Social Media (2020) · cites this paper as [18]
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Metadata
- Authors
- Surani, Z., Hirani, R., Elias, A., Quisenberry, L., Varon, J., Surani, S., & Surani, S.
- Affiliations
- Hampshire College (US)
- Texas Tech University (US)
- University of North Texas (US)
- Corresponding author
- Surani, Salim
- Venue
- BMC Research Notes
- Published
- 2017-11-29
- Volume
- 10
- Issue
- 1
- Pages
- 654-654
- ISSN
- 1756-0500 (ISSN-L)
- PMC
- PMC5708107
- OpenAlex
- W2769046624
- Cited by
- 214
- References
- 19
- Citations by year
- 2026: 7 · 2025: 23 · 2024: 34 · 2023: 40 · 2022: 24 · 2021: 39 · 2020: 34 · 2019: 12 · 2018: 1
- FWCI
- 14.29
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- BMC Research Notes (publishedVersion, cc-by)
- Europe PMC (PubMed Central) (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Topics
- Social Sciences › Health › Social Media in Health Education
- Social Sciences › Sociology and Political Science › Impact of Technology on Adolescents
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Cyberloafing and Workplace Behavior
- Keywords
- social media use, healthcare workers, physicians, nurses, quality of care, patient privacy, age differences in social media use
- MeSH terms
- Adult, Female, Health Personnel, Humans, Male, Middle Aged, Surveys and Questionnaires, Texas, Young Adult, Social Media
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