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LMS-enabled blended learning utilization in distance tertiary education: establishing the relationships among facilitating conditions, voluntariness of use and use behaviour
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Abstract Distance education has evolved partly through technologies that defined them in the various generations of distance education delivery. However, in the twenty-first century, the use of Learning Management System (LMS) has changed the face of distance education delivery. Even the traditional face-to-face based distance education mode is now adopting the LMS as a mediating technology between instructors and students. However, in the usage of LMS-enabled blended learning, several factors have been cited in the literature as enablers towards actual usage of LMS technology. Factors such as facilitating conditions, voluntariness of use and actual use behaviour have been important in contemporary literature. Despite their importance, the chasm in the literature is the nuances existing in terms of relationships between these three factors. This study fills the gap by defining a model based on the three factors to provide an in depth empirical study on their relationships and how they influence LMS-enabled blended learning uptake of distance education by tutors. The study thus employs a cross country survey to collect data from 267 tutors and offer analysis by way of a Partial Least Squares Structural Equation Modelling (PLS-SEM) approach. The study revealed important relationships among facilitating conditions, voluntariness of use and use behaviour of LMS-enabled blended learning such that facilitating conditions predicted voluntariness of use and actual use behaviour; voluntariness of use determined actual LMS use behaviour for blended learning in distance education. The study finally provided recommendations based on the findings for policy and practice of LMS-enabled blended learning in distance education.
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“In the context of AR-assisted CBT, accessible devices, stable network conditions, appropriate usage environments, and timely technical support may reduce perceived barriers and improve students’ confidence in using the system [101,102].”
From Advancing Undergraduate Student Mental Healthcare of Social Anxiety Disorder: Evaluating the Acceptance of AR-Assisted Cognitive Behavioral Therapy Through TAM-Based Constructs. (2026) · cites this paper as [102]
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“The poor internet connections, students do not understand the material, students feel tired, students cannot discuss with friends are the online learning’ weakness (Bervell & Arkorful, 2020; Mulyanto et al., 2020).”
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“The LMS allows educators and students to access it anytime and anywhere and through any device such as PC, tablet or smartphone (Bervell & Arkorful, 2020; Bradley, 2020).”
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“It was initially focused on distance learning (Cigdem & Ozturk, 2016), as it provided a means to 2 / 15 diversify the learning population based on 21st-century learning needs (Bervell & Arkorful, 2020; Saidi et al., 2021).”
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“The second category of educational technology that is frequently discussed in terms of acceptance is related software or systems such as learning management systems (LMS) (Bervell & Arkorful, 2020; Buabeng-Andoh & Baah, 2020), cloud applications (Harmandaolu Baz et al., 2019), and social media (Saini & Abraham, 2019),…”
BackgroundLearner’s perception of task difficulties in technology-mediated task-based language teaching
Butarbutar, R. (2021) · Englisia Journal of language education and humanities · doi:10.22373/ej.v9i1.10079 · Cited by 44
“connection Generally, researchers agree that learner achievement unquestionably benefits from compatible tools (Bervell & Arkorful, 2020; Lawrence & Tar, 2018).”
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“Empirical evidence on the effect of performance expectancy on behavioral intention in the use of webinars in a blended learning environment (Bervell et al., 2020) was provided by Khechine et al. (2014), and LMS-enabled blended learning by Ain et al. (2015) and Bervell and Umar (2017).”
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“Today, most higher educational institutions employ LMS for distance education purposes to bridge the gap between instructors and students (Bervell & Arkorful, 2020).”
BackgroundMethodInfluentialTechnological Acceptance of Industry 4.0 by Students from Rural Areas
Castillo‐Vergara, M., Álvarez‐Marín, A., Villavicencio-Pinto, E., & Valdez-Juárez, L. E. (2022) · Electronics · doi:10.3390/electronics11142109 · Cited by 28
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Akah, L. U., Valentine Joseph Owan, P. D., Alawa, D. A., Ojie, F. C., Usoro, A. A., Dada, O. A., Olofu, M. A., Ebuara, V. O., Ikutal, A., Essien, E. E., et al. (2022) · Frontiers in Education · doi:10.3389/feduc.2022.920932 · Cited by 16
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BackgroundAssessing gamification-based LMS for EFL students: A self-directed learning framework
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“…the educational activities in Universities, especially with the implementation of Work From Home (WFH) policy for lecturers and employees and the policy of Study From Home (SFH) for the students (Bervell & Arkorful, 2020; AbadSegura et al., 2020; Maulana & Hamidi, 2020; Satyawan et al., 2020).”
MethodDewi, R. A. K., & Fatkhiyani, K. (2021) · International Journal of Elementary Education · doi:10.23887/ijee.v5i4.39411 · Cited by 17
“In blended learning on an online component, learning can combine text, images, audio, and video to offer an immersive learning experience (Bervell & Arkorful, 2020; Mcguinness & Fulton, 2019).”
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“Facilitating conditions such as access to digital devices; stable internet connectivity; capacity building of staff and students; and institutional support policies are needed (Bervell and Arkorful, 2020).”
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“For this purpose, blended learning [2-4], as a mixed educational model, incorporates both face-to-face and virtual sessions into the educational practice, therefore, they are a viable and practical alternative.”
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Mensah, M. S. B., Arthur, K. N. A., & Mensah-Williams, E. (2023) · E-Learning and Digital Media · doi:10.1177/20427530231167642 · Cited by 13
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The Used of UTAUT-2 in Examining The Usage of Mobile-LMS Binus Online Learning
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Gamification in Learning Management Systems: A Systematic Literature Review
Λαμπρόπουλος, Γ., Mukta, B. G., & Anastasiadis, T. (2025) · Information · doi:10.3390/info16121094 · Cited by 8
“As a result, there is growing interest in its integration into LMSs [31], as it has the potential to further enhance students’ learning outcomes, including engagement and motivation, through mechanisms that promote active and self-directed learning [10,32].”
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“As the pandemic disrupted the educational institutions, blended learning has become popular and has been utilized to address the challenges brought by the pandemic (Bervell & Arkorful, 2020; Hilmi & Ifawati, 2020; Rachmadtullah et al., 2020; Tadlaoui & Chekou, 2021).”
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Bravo-Adasme, N., Cataldo, A., & Toledo, E. G. (2023) · Education and Information Technologies · doi:10.1007/s10639-023-11767-9 · Cited by 7
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“It has been shown that facilitating conditions are the most important aspect influencing technology acceptance and consumer satisfaction.(26,27) This led us to formulate the following hypothesis.”
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Kamble, A. A., Golhar, D., & Kalkar, P. (2022) · Educational Media International · doi:10.1080/09523987.2022.2153989 · Cited by 6
“Earlier studies by Bervell and Arkorful (2020) established a positive and significant relationship between the organization’s conducive environment for technology adoption and users’ behavior toward the technology.”
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“Accord-ingly, the availability of resources such as computers, widespread Internet access, easy access to mobile devices, and stable power support the adoption of online learning [14].”
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“But unlike independent or self-directed study, distance education usually implies the presence of an institution that plans curriculum and provides resources and services for its students’’ p. 1 (cited in Bervell & Arkorful, 2020, p. 1; Bervell et al., 2021).”
Wilhelmus, M. M. M., & Drukarch, B. (2025) · European Journal of Pharmacology · doi:10.1016/j.ejphar.2025.177437 · Cited by 5
The Strengths and Weaknesses of Using Google Classroom for Blended Learning
Sumartini, N. L. P., Agustina, D. A. E., & Adnyani, L. D. S. (2021) · Jurnal Pendidikan Bahasa Inggris undiksha · doi:10.23887/jpbi.v9i2.34820 · Cited by 5
“Blended learning is a model of learning that combines face-to-face instruction with instruction through the computer (Akyol & Garrison, 2011; Bervell & Arkorful, 2020).”
BackgroundA holistic success model for E-learning implementation in higher education
Astuti, E., & Yusdita, E. E. (2024) · Cogent Education · doi:10.1080/2331186x.2024.2431948 · Cited by 5
“So , there is a significant relationship between using LMS as a distance learning medium with adequate facilities, the willingness to use LMS as a learning medium, and the behavior of its users (Bervell & Arkorful, 2020).”
Aivaz, K.-A., Teodorescu, D., & Radu, O. R. (2026) · Systems · doi:10.3390/systems14030323 · Cited by 4
Indonesian Higher Education Institutions Competitiveness and Digital Transformation Initiatives
Priyanto, P., & Suhandi, N. P. M. (2022) · JPI (Jurnal Pendidikan Indonesia) · doi:10.23887/jpi-undiksha.v11i1.34263 · Cited by 4
“The use of blended learning, namely, online and face-to-face, is used by Mahidol University based on the nature of the program and in line with the procedures for preventing and controlling the spread of COVID-19 (Bervell & Arkorful, 2020; Mahaisavariya, 2020; Mulyanto et al., 2020).”
MethodAhmed, M. M., Haroon, H. A., Hossain, M. K., & Tambi, F. (2024) · Open Learning The Journal of Open Distance and e-Learning · doi:10.1080/02680513.2024.2385345 · Cited by 4
“The combined benefits have made BL unavoidable and a widely accepted innovative instructional approach for contemporary education (Chowdhury, 2019), higher education (Bayyat, 2020), open and distance education (Bervell & Arkorful, 2020), and professional education (Evans et al., 2020).”
Fan, J., Wu, R., Tang, C., & Yang, X. (2025) · International Journal of Human-Computer Interaction · doi:10.1080/10447318.2025.2536624 · Cited by 4
Kibirige, I., & Odora, R. J. (2023) · Journal of Education Technology · doi:10.23887/jet.v7i2.52194 · Cited by 4
“Different LMS, such as Blackboard, WebCT, Moodle, Sakai, OLS, and KEWLNG Varsite, can be used in teaching and learning (Bervell & Arkorful, 2020; Santiana et al., 2021).”
MethodAntecedents of perceived usefulness on the use of electronic hospital management information systems
Putri, A. A., Jayanagara, O., & Julianingsih, D. (2024) · Journal of Accounting and Investment · doi:10.18196/jai.v25i1.19120 · Cited by 4
“The degree to which users feel that resources or assistance are accessible for using the system is referred to as “facilitating conditions” (Bervell & Arkorful, 2020).”
BackgroundStudent Use of Learning Management Systems in the Private Sector of New Zealand Higher Education
Shaheen, Z. (2022) · International Journal of Web-Based Learning and Teaching Technologies · doi:10.4018/ijwltt.298625 · Cited by 4
Chen, J., Sun, X., Wei, W., & Bai, J. (2025) · SAGE Open · doi:10.1177/21582440251376136 · Cited by 5
“Preparing the necessary equipment, resources, and technological support is essential for the system to be used and for users to engage in the intended behavior (Bervell & Arkorful, 2020; Emhmed et al., 2021).”
Why do people use P2P lending services? The role of AI literacy and green self identity
Setiawan, B., Utami, D., Arifin, F., Igamo, A. M., Permana, K. W. A., Nathan, R. J., & Fekete‐Farkas, M. (2026) · Journal of Financial Services Marketing · doi:10.1057/s41264-026-00357-8 · Cited by 5
Siahaan, M. M., Purba, R., & Sianturi, T. (2021) · Journal of Education Technology · doi:10.23887/jet.v5i4.40377 · Cited by 7
“Students process information new knowledge and form new meanings and structures of knowledge (Alias & Siraj, 2012; Bervell & Arkorful, 2020; Febliza & Okatariani, 2020).”
BackgroundSomuah, B. A., Dorsah, E., Sam, L., & Bervell, B. (2026) · Social Sciences & Humanities Open · doi:10.1016/j.ssaho.2026.102483 · Cited by 3
Thi, N. P., & Minh, D. N. (2021) · Advances in Social Science, Education and Humanities Research/Advances in social science, education and humanities research · doi:10.2991/assehr.k.211224.017 · Cited by 3
Bervell, B., Umar, I. N., Segbenya, M., Armah, J. K., Somuah, B. A., & Twum, R. (2022) · Online Journal of Communication and Media Technologies · doi:10.30935/ojcmt/12530 · Cited by 3
Pearce, A. (2022) · Advances in Science Technology and Engineering Systems Journal · doi:10.25046/aj070601 · Cited by 4
Levels of Madrasati (M) LMS utilization among teachers
Alharbi, H., Jalil, H. A., Omar, M. K., & Puad, M. H. M. (2023) · World Journal on Educational Technology Current Issues · doi:10.18844/wjet.v15i2.7471 · Cited by 3
Valentine Joseph Owan, P. D., Ekpenyong, J. A., Mbon, U. F., Abang, K. B., Ukpong, N. N., Sunday, M. O., Ekaette, S. O., Asuquo, M. E., Agama, V. U., Omorobi, G. O., et al. (2023) · Journal of Applied Learning & Teaching · doi:10.37074/jalt.2023.6.2.9 · Cited by 4
“…extent to which different types of school facilities are available (Akah et al., 2022; Nurabadi et al., 2020; Owan & Owan, 2022), adequate (Ademiluyi, 2019; Alabi, 2021), functional, accessible (Islam et al., 2020; Oluwalola, 2021), and utilised (Bervell & Arkorful, 2020) for teaching and learning.”
BackgroundMustaffa, N. A., Zulkifli, M., & Khan, S. (2023) · AIUB Journal of Science and Engineering (AJSE) · doi:10.53799/ajse.v22i3.886 · Cited by 3
“Researchers also found that for rural communities, value [44], facilitating conditions [45][46], and performance expectations [47][48] significantly and positively impact users’ adoption of technology.”
BackgroundLeng, C. P., & Atan, N. A. (2023) · Innovative Teaching and Learning Journal · doi:10.11113/itlj.v7.130 · Cited by 3
Levy, R., Asman, O., & Barnoy, S. (2024) · BMC Nursing · doi:10.1186/s12912-024-02466-y · Cited by 3
Amadiok, D., Abroampa, W. K., & Osei, E. O. (2025) · Education and Information Technologies · doi:10.1007/s10639-025-13544-2 · Cited by 3
“Similarly, Bervell and Arkorful (2020) combined facilitating conditions, voluntariness of use, and actual use to formulate a model for assessing e-LMS use.”
Distance learning of ELT for Chinese students in ICUTK: digital literacy practices
Irawan, N., Retnaningdyah, P., & Mustofa, A. (2021) · Journal of Physics, Conference Series · doi:10.1088/1742-6596/1842/1/012017 · Cited by 2
Blended Learning in Integrated Science Learning by a WISE Approach in Homeschooling
Tryanto, A., Sukardjo, M., & Siregar, E. (2021) · Journal of Education Technology · doi:10.23887/jet.v5i4.38365 · Cited by 3
“Based on field observations, There have been many primary and secondary education, in this case elementary to high school/vocational education levels, that have implemented Blended Learning (Bervell & Arkorful, 2020; Bock et al., 2018; Sudiarta & Sandra, 2016).”
BackgroundFaza, A., Santoso, H. B., & Putra, P. O. H. (2021) · International Conference on Information and Communications Technology (ICOIACT) · doi:10.1109/icoiact53268.2021.9564014 · Cited by 3
Acceptance and Use of Mobile-Assisted Language Learning for Vocational College Students
Zhang, Y., Zhang, L., Chen, T., Lin, H., Ye, S., Du, J., Yu, T., & Chen, C. (2022) · Lecture notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering · doi:10.1007/978-3-031-04245-4_50 · Cited by 2
Alomari, K. M., & Maghaydah, S. (2023) · International Conference on Information Systems Engineering (ICISE) · doi:10.1145/3641032.3641040 · Cited by 2
“The fundamental element is additionally supported by [6] research, which examines the interconnected nature of facilitating conditions, voluntariness of use, and use behavior.”
BackgroundMendonça, Y. V. S., Naranjo, P. G. V., & Pinto, D. C. (2024) · Frontiers in Education · doi:10.3389/feduc.2024.1461646 · Cited by 3
Kivuyo, R. B., Das, R., & Mbarak, K. S. (2025) · Cogent Education · doi:10.1080/2331186x.2025.2587492 · Cited by 2
“Facilitating conditions, understood as the environmental support that removes barriers to system use (Bervell & Arkorful, 2020), encompass infrastructure, training, and institutional backing.”
Factors Determining the Need for LMS in Saudi Arabia
Almashyakhi, A. M., & Abozandah, T. A. (2023) · International Journal of Web-Based Learning and Teaching Technologies · doi:10.4018/ijwltt.330989 · Cited by 2
“The survey questionnaire developed for the study is based on the work of Balkaya & Akkucuk (2021); Bervell & Arkorful (2020); and Garone et al. (2019).”
MethodZhou, Y., & Johar, M. G. M. (2024) · Journal of Infrastructure Policy and Development · doi:10.24294/jipd9633 · Cited by 2
Understanding the adoption of sustainable weed management in Greek agriculture
Michalis, E., Ragkos, A., Travlos, I. S., & Malesios, C. (2025) · International Journal of Pest Management · doi:10.1080/09670874.2025.2495714 · Cited by 2
“Consistent with results of previous studies (Yuan et al. 2023; Abbad 2021; Bervell and Arkorful 2020; Nejadrezaei et al. 2018), “Actual use” was found to be significantly and positively affected by “Facilitating conditions”.”
Pedati Model Online Learning in University
Astawan, I. G., Widiana, I. W., & Arafik, M. (2021) · Journal of Education Technology · doi:10.23887/jet.v5i4.41124 · Cited by 2
“Students must have a high awareness of learning and actively discuss both at LMS and during video conferences (Bervell & Arkorful, 2020; Hussin et al., 2018; Mutohhari et al., 2021).”
BackgroundAffouneh, S. J., & Alshawish, E. (2022) · Journal of Education Technology · doi:10.23887/jet.v6i3.51248 · Cited by 2
“One of the reasons for the increasing use of e-learning in both educational institutions and industry is the availability of various LMS (learning management system) software (Bervell & Arkorful, 2020; Dobre, 2015; Tere et al., 2020).”
BackgroundВладимировна, Р. Е., & Геннадьевна, П. С. (2020) · Journal of Physics Conference Series · doi:10.1088/1742-6596/1691/1/012127 · Cited by 2
Dash, G., Akmal, S., & Wasiq, M. (2021) · Advances in educational technologies and instructional design book series · doi:10.4018/978-1-7998-8327-2.ch012 · Cited by 2
Antecedents of instructors' self-efficacy and satisfaction while using LMS in new normal
Enriquez, L., Gonzales, G. G., Gonzales, R. R., Costan, E., Almacen, R. M., & Costan, F. C. (2022) · Cypriot Journal of Educational Sciences · doi:10.18844/cjes.v17i9.7960 · Cited by 2
“…include internal contingency factors (Lin & Wang, 2012), prior knowledge and motivation (Hamilton & Tee, 2013), LMS characteristics as to the quality of the system (Al-Busaidi & Al-Shihi, 2012), government support, other facilitating conditions and computer anxiety (Bervell & Arkorful, 2020).”
BackgroundResultInfluentialStudents’ perceptions of online learning based on synchronous and asynchronous learning
Purwandari, E., & Prasetyo, A. H. (2023) · AIP conference proceedings · doi:10.1063/5.0170881 · Cited by 3
Management of web-based learning system at the Durban University of Technology
Khumalo, M. (2023) · doi:10.51415/10321/5301 · Cited by 2
Needs Assessment of Alternative Learning Management Systems in Online Learning with Massive Users
Mihardi, S., Derlina, D., Siregar, A. M., & Abd Hakim, S. (2022) · International Conference on Innovation in Education, Science and Culture (ICIESC) · doi:10.4108/eai.11-10-2022.2325475 · Cited by 1
Sağlık, M. A., & Özaydınlık, K. (2024) · Batı anadolu eğitim bilimleri dergisi · doi:10.51460/baebd.1499804 · Cited by 1
Metadata
- Authors
- Bervell, B., & Arkorful, V.
- Affiliations
- University of Cape Coast (GH)
- Corresponding author
- Bervell, Brandford
- Venue
- International Journal of Educational Technology in Higher Education
- Published
- 2020-03-17
- Volume
- 17
- Issue
- 1
- ISSN
- 2365-9440 (ISSN-L)
- OpenAlex
- W3015007848
- Cited by
- 144
- References
- 72
- Citations by year
- 2026: 11 · 2025: 23 · 2024: 24 · 2023: 22 · 2022: 29 · 2021: 28 · 2020: 7
- FWCI
- 32.58
- Type
- journal article
- Language
- en
- Open access
- diamond
- doi.org
- Locations
- International Journal of Educational Technology in Higher Education (publishedVersion, cc-by)
- DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
- Greater South Information System
- Funders
- University of Cape Coast (TDS/109/V.2/97)
- Topics
- Social Sciences › Education › Online and Blended Learning
- Physical Sciences › Computer Science › Information Systems › Educational Technology and E-Learning
- Social Sciences › Decision Sciences › Information Systems and Management › Technology Adoption and User Behaviour
- Keywords
- virtual learning environments, blended learning, distance education, facilitating conditions, tutors, technology adoption, higher education
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