The DOI matches its Crossref record; 21 of the 21 references it cites were found in a registry or an index.
Factors Driving Consumer Intention to Shop Online: An Empirical Investigation
Abstract
This article examines consumers’ intention to shop online during the information acquisition stage. Specifically, the study incorporates 3 essential variables, which are likely to influence consumer intentions: (a) convenience characteristic of shopping channels, (b) product type characteristics, and (c) perceived price of the product. Results indicate that convenience and product type influence consumer intention to engage in online shopping. When consumers perceive offline shopping as inconvenient, their intention to shop online is greater. Also, online shopping intention is higher when consumers perceive the product to be search goods than experience goods.
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Cites
Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
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Exploring the implications of the Internet for consumer marketing
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Electronic Commerce: A Manager's Guide
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Evaluating the Potential of Interactive Media through a New Lens: Search versus Experience Goods
Klein, L. R. (1998) · Journal of Business Research · doi:10.1016/s0148-2963(97)00062-3 · Cited by 882
Buyers' Subjective Perceptions of Price
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Cited by
Determinants of customer repurchase intention in online shopping
Chiu, C., Chang, C., Cheng, H., & Fang, Y. (2009) · Online Information Review · doi:10.1108/14684520910985710 · Cited by 657
Multichannel Shopper Segments and Their Covariates☆
KONUS, U., VERHOEF, P., & NESLIN, S. (2008) · Journal of Retailing · doi:10.1016/j.jretai.2008.09.002 · Cited by 577
Gao, L., & Waechter, K. A. (2017) · Information Systems Frontiers · doi:10.1007/s10796-015-9611-0 · Cited by 367
Gupta, A., & Arora, N. (2017) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2016.12.012 · Cited by 339
Venkatesh, V., & Agarwal, R. (2006) · Management Science · doi:10.1287/mnsc.1050.0442 · Cited by 285
Metadata
- Authors
- Chiang, K.-P., & Dholakia, R. R.
- Venue
- Journal of Consumer Psychology
- Publisher
- Wiley
- Published
- 2003-03-01
- Volume
- 13
- Issue
- 1
- Pages
- 177-183
- ISSN
- 1057-7408 (ISSN-L)
- 1532-7663
- OpenAlex
- W2060018301
- Cited by
- 393
- References
- 21
- FWCI
- 9.92
- Type
- journal article
- Language
- en
- Open access
- closed
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
