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Cited by 504

The DOI matches its Crossref record; 2 of the 2 references it cites were found in a registry or an index.

Effects of Information About Firms’ Ethical and Unethical Actions on Consumers’ Attitudes

Folkes, Valerie S., Kamins, Michael A.·1999·Journal of Consumer Psychology

Abstract

Three experiments examined the manner in which consumers are influenced by information about firms’ ethical behaviors and product attribute information when forming attitudes toward the firm. Confirming principles drawn from evaluations of individuals, results showed that a superior product attribute enhances attitudes toward ethically behaving firms more than toward unethically behaving firms. Furthermore, consumers’ attitudes toward superior products differed depending on the type of ethical behavior enacted by the firm—whether refraining from unethical behavior or acting prosocially. However, when a product attribute was inferior, firms’ ethics had less impact.

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Crossref · 10.1207/s15327663jcp0803_03

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Metadata

Authors
Folkes, V. S., & Kamins, M. A.
Venue
Journal of Consumer Psychology
Publisher
Wiley
Published
1999-01
Volume
8
Issue
3
Pages
243-259
ISSN
  • 1057-7408 (ISSN-L)
  • 1532-7663
OpenAlex
W2007405820
Cited by
504
References
2
FWCI
5.94
Type
journal article
Language
en
Open access
closed

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