Parental support: mothers' experience of electronic encounters
Abstract
Five mothers with normal pregnancies and healthy children met regularly during the infants' first year through an e-meeting portal. The technology made it possible to meet using realtime videoconferencing through the Web, both one to one and in groups. An experienced child-health nurse was the leader of the group. The intervention data included interviews and diary notes. Personal tape-recorded narrative interviews were conducted with the mothers, one midway through the study and one at the end. Qualitative content analysis was applied to the data and two major categories were identified: feeling support through confirmation and solidarity, and the technology presents possibilities and limitations. The mothers felt that sharing experiences with others was supportive and that having new friends reduced their feeling of loneliness. The mothers discussed the technology as fun and exciting. However, they were disturbed by sound problems and the realities of caring for an infant. The opportunity to meet other mothers in the same situation via electronic encounters and to share experiences of being a mother facilitated everyday life for these mothers.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
All studies included results on feasibility, acceptability, and effectiveness, and some reported issues connected with implementation.
“All studies included results on feasibility, acceptability, and effectiveness, and some reported issues connected with implementation [33,36-38,40-44,47].”
From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [44]
The most common technical problem reported was audio difficulties, including delays, dropouts, and background noise, followed by problems in downloading software.
“The most common problem reported was audio difficulties, which included delays, dropouts, and background noise [33,37,38,44,45], followed by problems in downloading software [38,42,43].”
From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [44]
Overall, inexperience with videoconferencing or computer use did not appear to be a major problem; the majority of studies reported that over time participants found the technology easy to use and enjoyable.
“Overall, inexperience did not appear to be a major problem as the majority of studies reported that, over time, participants found the technology easy to use [32-35,40-42,46] and found videoconferencing enjoyable [42,44-46].”
From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [44]
Eight of the 15 studies reported few technical difficulties, whereas 7 reported a number of problems, 2 of which required substantial work hours to overcome.
“Various levels of technical problems were encountered; 8 of the 15 studies reported few difficulties [31,32,34-36,38,44-46], whereas 7 reported a number of problems [33,37,39,42,43,45,47], 2 of which required substantial work hours to overcome [39,47].”
From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [44]
Some participants reported feeling more relaxed and open by being at home and valued the convenience.
“some participants reported feeling more relaxed and open by being at home and valued the convenience [33,34,36,42-46].”
From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [44]
Gender differences were noted in a study comprising one group of men and one of women.
“Gender differences were noted in a study comprising one group of men and one of women, with the men’s discussions being more problem-focused and the women’s being more emotion-focused [44,45].”
From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [44]
Qualitative studies reported discussion themes that illustrated participants' ability to discuss sensitive and personal issues and to give and receive empathetic support.
“Qualitative studies reported discussion themes that illustrated participants’ ability to discuss sensitive and personal issues and to give and receive empathetic support [33,36,42,44,45].”
From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [44]
Videoconferencing groups reduced feelings of anxiety, isolation, and loneliness.
“Videoconferencing groups helped reduced feelings of anxiety, isolation, and loneliness [36,39,42,44]”
From Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review (2018) · cites this paper as [44]
Cites
Content analysis: Method, applications, and issues
Downe‐Wamboldt, B. (1992) · Health Care for Women International · doi:10.1080/07399339209516006 · Cited by 2,682 · see citing works
A method of analysing interview transcripts in qualitative research
Burnard, P. (1991) · Nurse Education Today · doi:10.1016/0260-6917(91)90009-y · Cited by 2,510 · see citing works
Becoming a mother — an analysis of women's experience of early motherhood
Barclay, L., Everitt, L., Rogan, F., Schmied, V., & Wyllie, A. (1997) · Journal of Advanced Nursing · doi:10.1046/j.1365-2648.1997.t01-1-1997025719.x · Cited by 324 · see citing works
‘Becoming a mother’— developing a new theory of early motherhood
Rogan, F., Shimed, V., Barclay, L. M., Everitt, L. S., & Wylli, A. (1997) · Journal of Advanced Nursing · doi:10.1046/j.1365-2648.1997.1997025877.x · Cited by 139 · see citing works
The Dialectic in Becoming a Mother: Experiencing a Postpartum Phenomenon
Sethi, S. (1995) · Scandinavian Journal of Caring Sciences · doi:10.1111/j.1471-6712.1995.tb00420.x · Cited by 66 · see citing works
Supporting Parents: Can Intervention Improve Parent-Child Relationships?
Letourneau, N. L., Drummond, J. E., Fleming, D., Kysela, G. M., McDonald, L., & Stewart, M. (2001) · Journal of Family Nursing · doi:10.1177/107484070100700203 · Cited by 54 · see citing works
Maternal expectations of the child health nurse
Fägerskiöld, A. M., Wahlberg, V., & Ek, A. (2001) · Nursing and Health Sciences · doi:10.1046/j.1442-2018.2001.00081.x · Cited by 36 · see citing works
Parents’ Perceptions of the Impact of a Telephone Support Group Intervention
Ritchie, J. A., Stewart, M., Ellerton, M., Thompson, D., Meade, D., & Viscount, P. W. (2000) · Journal of Family Nursing · doi:10.1177/107484070000600103 · Cited by 32 · see citing works
Use of non-verbal communication skills to improve nursing care
Chambers, S. (2003) · British Journal of Nursing · doi:10.12968/bjon.2003.12.14.11412 · Cited by 31 · see citing works
Parenthood as talked about in Swedish Ante‐ and Postnatal Midwifery Consultations
Olsson, P., Jansson, L., & Norberg, A. (1998) · Scandinavian Journal of Caring Sciences · doi:10.1111/j.1471-6712.1998.tb00499.x · Cited by 30 · see citing works
Stern, D. N. (1998) · PEDIATRICS · doi:10.1542/peds.102.se1.1250 · Cited by 29 · see citing works
Telehealth: A new venue for health care delivery
Schlachta-Fairchild, L. (2001) · Seminars in Oncology Nursing · doi:10.1053/sonu.2001.20417 · Cited by 18 · see citing works
Family Nursing Practice in Public Health: Finland and Utah
Duffy, M. E., Vehviläinen-Julkunen, K. M., Huber, D., & Varjoranta, P. (1998) · Public Health Nursing · doi:10.1111/j.1525-1446.1998.tb00351.x · Cited by 13 · see citing works
Parenting Education as Family Support for Low-Income Families of Young Children
Nardi, D. A. (1999) · Journal of Psychosocial Nursing and Mental Health Services · doi:10.3928/0279-3695-19990701-18 · Cited by 3 · see citing works
Flagged first, then by citations
Cited by
Sorted by citations
A systematic review of telehealth tools and interventions to support family caregivers
Chi, N.-C., & Demiris, G. (2015) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x14562734 · Cited by 409 · see citing works
Plantin, L., & Daneback, K. (2009) · BMC Family Practice · doi:10.1186/1471-2296-10-34 · Cited by 403 · see citing works
Telehealth Interventions Delivering Home-based Support Group Videoconferencing: Systematic Review
Banbury, A., Nancarrow, S., Dart, J., Gray, L., & Parkinson, L. (2018) · Journal of Medical Internet Research · doi:10.2196/jmir.8090 · Cited by 336 · see citing works
Internet-based peer support for parents: A systematic integrative review
Niela-Vilén, H., Axelin, A., Salanterä, S., & Melender, H.-L. (2014) · International Journal of Nursing Studies · doi:10.1016/j.ijnurstu.2014.06.009 · Cited by 218 · see citing works
Online Social Support for Parents: A Critical Review
Doty, J. L., & Dworkin, J. (2014) · Marriage & Family Review · doi:10.1080/01494929.2013.834027 · Cited by 90 · see citing works
A Systematic Review of Loneliness Interventions Among Non-elderly Adults
Bessaha, M. L., Sabbath, E. L., Morris, Z. A., Malik, S., Scheinfeld, L., & Saragossi, J. (2019) · Clinical Social Work Journal · doi:10.1007/s10615-019-00724-0 · Cited by 92 · see citing works
Wells, M. B., & Sarkadi, A. (2012) · Journal of Child and Family Studies · doi:10.1007/s10826-011-9487-7 · Cited by 74 · see citing works
Parents’ experiences of using videoconferencing as a support in early discharge after childbirth
Lindberg, I., Christensson, K., & Öhrling, K. (2009) · Midwifery · doi:10.1016/j.midw.2007.06.002 · Cited by 56 · see citing works
Self-citationKent‐Marvick, J., Simonsen, S. E., Pentecost, R., Taylor, E., & McFarland, M. (2022) · Systematic Reviews · doi:10.1186/s13643-022-02065-5 · Cited by 52 · see citing works
Renfrew, M. E., Morton, D. P., Morton, J. K., Hinze, J. S., Beamish, P., Przybylko, G., & Craig, B. A. (2020) · Journal of Medical Internet Research · doi:10.2196/15592 · Cited by 53 · see citing works
Lindberg, B., Axelsson, K., & Öhrling, K. (2009) · Journal of Neonatal Nursing · doi:10.1016/j.jnn.2009.01.004 · Cited by 50 · see citing works
Self-citationRenfrew, M. E., Morton, D. P., Morton, J. K., Hinze, J. S., Przybylko, G., & Craig, B. A. (2020) · Journal of Medical Internet Research · doi:10.2196/19945 · Cited by 31 · see citing works
Banbury, A., Parkinson, L., Nancarrow, S., Dart, J., Gray, L. C., & Buckley, J. (2016) · Journal of Telemedicine and Telecare · doi:10.1177/1357633x16674359 · Cited by 30 · see citing works
Electronic encounters: fathers' experiences of parental support
Nyström, K., & Öhrling, K. (2008) · Journal of Telemedicine and Telecare · doi:10.1258/jtt.2007.070605 · Cited by 24 · see citing works
Self-citationLingetun, L., Fungbrant, M., Claesson, I., & Baggens, C. A. L. (2017) · Midwifery · doi:10.1016/j.midw.2017.01.015 · Cited by 20 · see citing works
Nowland, R. A., McNally, L., & Gregory, P. (2024) · Scandinavian Journal of Psychology · doi:10.1111/sjop.12998 · Cited by 9 · see citing works
Practitioner Response to Parental Need in Email Consultation: How Do They Match? A Content Analysis
Nieuwboer, C., Fukkink, R. G., & Hermanns, J. M. A. (2014) · Child & Youth Care Forum · doi:10.1007/s10566-014-9253-2 · Cited by 8 · see citing works
Pinsk, M. N., & Nicholas, D. B. (2017) · Canadian Journal of Kidney Health and Disease · doi:10.1177/2054358117714999 · Cited by 7 · see citing works
Lindberg, I. (2007) · Diva portal (Dalarna University Library) · Cited by 7 · see citing works
Nilsson, C. (2007) · Epubl LTU · Cited by 6 · see citing works
Wälivaara, B. (2009) · Diva portal (Dalarna University Library) · Cited by 5 · see citing works
An internet-based intervention program for supporting families with prematurely born infants
Lindberg, B., & Öhrling, K. (2012) · Open Journal of Nursing · doi:10.4236/ojn.2012.22012 · Cited by 4 · see citing works
Self-citationNieuwboer, C. (2014) · Cited by 3 · see citing works
Explorations of uncertainty management
Oprescu, F. (2009) · doi:10.17077/etd.gloan1f6 · Cited by 3 · see citing works
Nieuwboer, C. (2014) · UvA-DARE (University of Amsterdam) · Cited by 3 · see citing works
Hospital information technology in home care
Zhang, X., & Zhang, P.-Y. (2016) · Experimental and Therapeutic Medicine · doi:10.3892/etm.2016.3664 · Cited by 2 · see citing works
RetractedThe Maternity Experience of New Zealand Samoan First-time Mothers
Churchward, M. (2015) · doi:10.26686/wgtn.17131826.v1 · Cited by 2 · see citing works
The Maternity Experience of New Zealand Samoan First-time Mothers
Churchward, M. (2015) · doi:10.26686/wgtn.17131826 · Cited by 2 · see citing works
Wicks, C. (2015) · Digital Commons (Liberty University)
Kent‐Marvick, J., Simonsen, S. E., Pentecost, R., Taylor, E., & McFarland, M. (2021) · Research Square · doi:10.21203/rs.3.rs-812280/v1
Banbury, A., Nancarrow, S., Dart, J., Gray, L., & Parkinson, L. (2017) · doi:10.2196/preprints.8090
Peterson, I., Benjamin, L. A., Mwandumba, H. C., Ntusi, N., Diggle, P. J., Jambo, K., Afran, L., Kelly, C., Sattar, N. A., McInnes, I. B., et al. (2017) · doi:10.2196/preprints.8094
Online songwriting and postnatal loneliness
Spiro, N., Waddell, G., Adediran, R., Osmond, P., Tredget, E., Sharma, S., & Perkins, R. (2024) · doi:10.1093/oso/9780192863287.003.0005
Parent group facilitators’ reflections on accessibility of in-person and videoconference meetings
Granda, C. (2026) · Children and Youth Services Review · doi:10.1016/j.childyouth.2026.108768
Katzow, M. W., Messito, M. J., Escobar, E., Sánchez, E. V., Chaparro, V. E., Jan, S., Duh‐Leong, C., Londoño, C., & Gross, R. S. (2026) · Journal of Nutrition Education and Behavior · doi:10.1016/j.jneb.2025.12.004
- Authors
- Nyström, K., & Öhrling, K.
- Affiliations
- Luleå University of Technology (SE)
- Venue
- Journal of Telemedicine and Telecare
- Publisher
- SAGE Publications
- Published
- 2006-06-01
- Volume
- 12
- Issue
- 4
- Pages
- 194-197
- ISSN
- 1357-633X (ISSN-L)
- 1758-1109
- OpenAlex
- W2137453003
- Cited by
- 35
- References
- 14
- Citations by year
- 2026: 2 · 2024: 2 · 2022: 1 · 2021: 1 · 2020: 2 · 2019: 1 · 2018: 1 · 2017: 4 · 2016: 2 · 2015: 3 · 2014: 6 · 2012: 1
- FWCI
- 2.67
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Journal of Telemedicine and Telecare (publishedVersion)
- PubMed (publishedVersion)
- Topics
- Health Sciences › Medicine › Public Health, Environmental and Occupational Health › Telemedicine and Telehealth Implementation
- Health Sciences › Health Professions › General Health Professions › Mobile Health and mHealth Applications
- Health Sciences › Health Professions › General Health Professions › Health Literacy and Information Accessibility
- Keywords
- parental support, mothers, videoconferencing, online support groups, infant care, first year of life, loneliness, social support, technology barriers, collective experience, pediatric nursing
- MeSH terms
- Adult, Communication, Female, Humans, Mothers, Social Support, Sweden, Internet, Videoconferencing
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review