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Management Information Systems: The Challenge to Rationality and Emotionality
Abstract
If management information systems achieve their designers' highest levels of aspiration, they will tend to create conditions where executives will experience (1) reduction of space of free movement, (2) psychological failure and double bind, (3) leadership based more on competence than formal power, and (4) decreased feelings of essentiality. These experiences will tend to create genuine resistance to MIS. MIS specialists, in turn, are not presently equipped to cope with the emotional problems caused by their systems. They react over rationally, which is an emotional response, and have difficulty in coping with their own and the executives' feelings and behavior.
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Citations
Cited by
Wade, M., & Hulland, J. (2004) · MIS Quarterly · doi:10.2307/25148626 · Cited by 2,822
MIS problems and failures: A socio- technical perspective
Bostrom, R. P., & Heinen, J. S. (1977) · MIS Quarterly · doi:10.2307/248710 · Cited by 1,329
Managing artificial intelligence
Berente, N., Gu, B., Recker, J., & Santhanam, R. (2021) · MIS Quarterly · doi:10.25300/misq/2021/16274 · Cited by 898
Strategic Planning for Management Information Systems
King, W. R. (1978) · MIS Quarterly · doi:10.2307/249104 · Cited by 474
Organizational learning and management information systems
Argyris, C. (1977) · Accounting, Organizations and Society · doi:10.1016/0361-3682(77)90028-9 · Cited by 353
Self-citation
Metadata
- Authors
- Argyris, C.
- Venue
- Management Science
- Published
- 1971-02
- Volume
- 17
- Issue
- 6
- Pages
- B-275-B-292
- ISSN
- 0025-1909 (ISSN-L)
- 1526-5501
- OpenAlex
- W2149245795
- Cited by
- 251
- References
- 0
- FWCI
- 51.50
- Type
- journal article
- Language
- en
- Open access
- closed
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Data sources
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.