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Cited by 107Emotional Intelligence and PerformanceSocial Skills and EducationHuman Resource Development and Performance Evaluation

The DOI matches its Crossref record; 69 of the 71 references it cites were found in a registry or an index.

Can emotional intelligence be improved? A randomized experimental study of a business-oriented EI training program for senior managers

Open access
Gilar-Corbi, Raquel, Pozo-Rico, Teresa, Sánchez, Bárbara, Castejón, Juan-Luís·2019·PLOS ONE
DOI 10.1371/journal.pone.0224254PMC PMC6808549
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Abstract

Purpose: This article presents the results of a training program in emotional intelligence.Design/methodology/approach: Emotional Intelligence (EI) involves two important competencies: (1) the ability to recognize feelings and emotions in oneself and others, and (2) the ability to use that information to resolve conflicts and problems to improve interactions with others.We provided a 30-hour Training Course on Emotional Intelligence (TCEI) for 54 senior managers of a private company.A pretest-posttest design with a control group was adopted.Findings: EI assessed using mixed and ability-based measures can be improved after training.Originality/value: The study's results revealed that EI can be improved within business environments.Results and implications of including EI training in professional development plans for private organizations are discussed. Defining EIVarious models of emotional intelligence (EI) have been proposed.The existing scientific literature offers three main models of EI: mixed, ability, and trait models.First, mixed models conceptualize EI as a combination of emotional skills and personality dimensions such as

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Crossref · 10.1371/journal.pone.0224254

Cites

69 of 71 references verified1 citation errors · 1 not checkable

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Fig 1 Total EQi performance of the groups at pre-test (Time 1), post-test (Time 2), and one year after (Time 3).
Fig 1 Total EQi performance of the groups at pre-test (Time 1), post-test (Time 2), and one year after (Time 3).CC BY · PubMed Central
Fig 2 STEU performance of the groups at pre-test (Time 1), post-test (Time 2), and one year after (Time 3).
Fig 2 STEU performance of the groups at pre-test (Time 1), post-test (Time 2), and one year after (Time 3).CC BY · PubMed Central
Fig 3 STEM performance of the groups at pre-test (Time 1), post-test (Time 2), and one year after (Time 3).
Fig 3 STEM performance of the groups at pre-test (Time 1), post-test (Time 2), and one year after (Time 3).CC BY · PubMed Central

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Citations

Cites

Show all 70 references

Research works printed but not linked: 9

  1. R. Bar-On, 2002, EQ-i: Bar On emotional quotient inventory: A measure of emotional intelligence: Technical manual
  2. B. Moreno-Jimenez, 2014, Social skills for the new organizations, Behavioral Psychology-Psicologia Conductual, 22, 585
  3. B. F. Batool, 2013, Emotional intelligence and effective leadership, Journal of Business Studies Quarterly, 4, 84
  4. R. Gilar-Corbi, 2019, Improving emotional intelligence in higher education students: testing program effectiveness in tree countries, Educacion Xx1, 22, 161
  5. L. D. Pool, 2012, Improving emotional intelligence and emotional self-efficacy through a teaching intervention for university students, Learning and Individual Differences, 22, 306, 10.1016/j.lindif.2012.01.010 · DOI
  6. T. Staudel, 2008, Key competences for apprentices, International Journal of Psychology, 43, 336
  7. R. Bar-On, 2004, Measuring emotional intelligence: common ground and controversy, 111
  8. C. MacCann, 2008, The brief assessment of emotional intelligence: Short forms of the Situational Test of Emotional Understanding (STEU) and Situational Test of Emotion Management (STEM)
  9. J. F. Hair, 1999, Análisis Multivariante

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Metadata

Authors
Gilar-Corbi, R., Pozo-Rico, T., Sánchez, B., & Castejón, J.-L.
Affiliations
University of Alicante (ES)
Corresponding author
Pozo-Rico, Teresa
ORCID
Venue
PLOS ONE
Publisher
Public Library of Science (PLoS)
Published
2019-10-23
Volume
14
Issue
10
Pages
e0224254
ISSN
1932-6203 (ISSN-L)
DOI
10.1371/journal.pone.0224254
PMC
PMC6808549
OpenAlex
W2982171655
Cited by
102
References
70
Citations by year
2026: 16 · 2025: 16 · 2024: 24 · 2023: 14 · 2022: 14 · 2021: 11 · 2020: 7
FWCI
10.05
Type
journal article
Language
en
Open access
Licence
Locations
  • PLoS ONE (publishedVersion, cc-by)
  • Europe PMC (PubMed Central) (publishedVersion, cc-by)
  • PubMed Central (publishedVersion, cc-by)
  • PubMed (publishedVersion)
  • RePEc: Research Papers in Economics (submittedVersion)
  • LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Científicas) (submittedVersion, cc-by)
  • DOAJ (DOAJ: Directory of Open Access Journals) (submittedVersion, cc-by-sa)
  • Figshare (submittedVersion, cc-by)
  • Repositorio Institucional de la Universidad de Alicante (Universidad de Alicante) (submittedVersion, other-oa)
Funders
Ministerio de Economía y Competitividad (EDU2015-64562-R)
Topics
  • Social Sciences › Psychology › Social Psychology › Emotional Intelligence and Performance
  • Social Sciences › Education › Social Skills and Education
  • Social Sciences › Psychology › Applied Psychology › Human Resource Development and Performance Evaluation
Keywords
emotional intelligence, emotional intelligence training, business executives, professional development, conflict resolution, workplace emotions, private enterprises
MeSH terms
Adult, Female, Humans, Leadership, Male, Negotiating, Emotional Intelligence

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