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Cited by 294

The DOI matches its Crossref record; 29 of the 29 references it cites were found in a registry or an index.

The Ongoing Quality Improvement Journey: Next Stop, High Reliability

Chassin, Mark R., Loeb, Jerod M.·2011·Health Affairs
DOI 10.1377/hlthaff.2011.0076
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Abstract

Quality improvement in health care has a long history that includes such epic figures as Ignaz Semmelweis, the nineteenth-century obstetrician who introduced hand washing to medical care, and Florence Nightingale, the English nurse who determined that poor living conditions were a leading cause of the deaths of soldiers at army hospitals. Systematic and sustained improvement in clinical quality in particular has a more brief and less heroic trajectory. Over the past fifty years, a variety of approaches have been tried, with only limited success. More recently, some health care organizations began to adopt the lessons of high-reliability science, which studies organizations such as those in the commercial aviation industry, which manage great hazard extremely well. We review the evolution of quality improvement in US health care and propose a framework that hospitals and other organizations can use to move toward high reliability.

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Metadata

Authors
Chassin, M. R., & Loeb, J. M.
Venue
Health Affairs
Publisher
Health Affairs Publishing, LLC
Published
2011-04
Volume
30
Issue
4
Pages
559-568
ISSN
  • 0278-2715 (ISSN-L)
  • 1544-5208
DOI
10.1377/hlthaff.2011.0076
OpenAlex
W2074049598
Cited by
294
References
29
FWCI
49.16
Type
journal article
Language
en
Open access
closed

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

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