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Cited by 1,282

The DOI matches its Crossref record; 12 of the 12 references it cites were found in a registry or an index.

A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes

Homburg, Christian, Pflesser, Christian·2000·Journal of Marketing Research

Abstract

Previous research addressing market orientation from a cultural perspective typically has used behavioral measures of this construct. Drawing on literature in the fields of organizational theory and marketing, the authors develop a multilayer model of market-oriented organizational culture. They draw an explicit distinction among values that support market orientation, norms for market orientation, artifacts indicating high and low market orientation, and market-oriented behaviors. On the basis of qualitative research and a subsequent survey, the authors develop scales for measuring the different layers of market-oriented culture and analyze relationships among the different components of market-oriented culture. Findings indicate that artifacts play a crucial role in determining behavior within organizations. Results also indicate that a market-oriented culture influences financial performance indirectly through market performance and that this relationship is stronger in highly dynamic markets.

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Crossref · 10.1509/jmkr.37.4.449.18786

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Metadata

Authors
Homburg, C., & Pflesser, C.
Venue
Journal of Marketing Research
Published
2000-11
Volume
37
Issue
4
Pages
449-462
ISSN
  • 0022-2437 (ISSN-L)
  • 1547-7193
OpenAlex
W2041552174
Cited by
1,282
References
12
FWCI
72.68
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes. https://app.cochat.ai/papers/10.1509/jmkr.37.4.449.18786
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Homburg, C., & Pflesser, C. (2000). A Multiple-Layer Model of Market-Oriented Organizational Culture: Measurement Issues and Performance Outcomes. Journal of Marketing Research. https://doi.org/10.1509/jmkr.37.4.449.18786

Data sources

Bibliographic data: Semantic Scholar, OpenAlex, Crossref.

Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.