The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Team Training in the Skies: Does Crew Resource Management (CRM) Training Work?
Open accessAbstract
The aviation community has invested great amounts of money and effort into crew resource management (CRM) training. Using D. L. Kirkpatrick's (1976) framework for evaluating training, we reviewed 58 published accounts of CRM training to determine its effectiveness within aviation. Results indicated that CRM training generally produced positive reactions, enhanced learning, and promoted desired behavioral changes. However, we cannot ascertain whether CRM has an effect on an organization's bottom line (i.e., safety). We discuss the state of the literature with regard to evaluation of CRM training programs and, as a result, call for the need to conduct systematic, multilevel evaluation efforts that will show the true effectiveness of CRM training. As many evaluations do not collect data across levels (as suggested by D. L. Kirkpatrick, 1976, and by G. M. Alliger, S. I. Tannenbaum, W. Bennett, Jr., & H. Traver, 1997), the impact of CRM cannot be truly determined; thus more and better evaluations are needed and should be demanded.
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Citations
Cites
Kraiger, K., Ford, J. K., & Salas, E. (1993) · Journal of Applied Psychology · doi:10.1037/0021-9010.78.2.311 · Cited by 1,831 · cited 3×
“For example, Kraiger et al. (1993) expanded Kirkpatrick’s typology by arguing that learning is multidimensional and results in cognitive, affective, and skill-based learning outcomes.”
Background
Cited by
The Science of Training and Development in Organizations: What Matters in Practice
Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012) · Psychological Science in the Public Interest · doi:10.1177/1529100612436661 · Cited by 1,104
Self-citationCommunicating scientific uncertainty
Fischhoff, B., & Davis, A. L. (2014) · Proceedings of the National Academy of Sciences · doi:10.1073/pnas.1317504111 · Cited by 312
Industrial and Organisation Research on Self‐Regulation: From Constructs to Applications
Vancouver, J. B., & Day, D. V. (2005) · Applied Psychology · doi:10.1111/j.1464-0597.2005.00202.x · Cited by 190
The science of teams in the military: Contributions from over 60 years of research.
Goodwin, G. F., Blacksmith, N., & Coats, M. R. (2018) · American Psychologist · doi:10.1037/amp0000259 · Cited by 115
Metadata
- Authors
- Salas, E., Burke, C. S., Bowers, C. A., & Wilson, K. A.
- Venue
- Human Factors: The Journal of the Human Factors and Ergonomics Society
- Publisher
- SAGE Publications
- Published
- 2001-12
- Volume
- 43
- Issue
- 4
- Pages
- 641-674
- ISSN
- 0018-7208 (ISSN-L)
- 1547-8181
- OpenAlex
- W1971066463
- Cited by
- 371
- References
- 1
- FWCI
- 17.71
- Type
- journal article
- Language
- en
- Open access
- green
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