What's need got to do with it? Barriers to use of nonprofit social services
Open accessAbstract
In recent years, legislators have called upon private nonprofit and proprietary organizations to assume a larger role in provision of public benefits to poor persons. Little research, however, has examined poor people's willingness to use nonprofit agencies in lieu of public welfare. This analysis draws data from over 2 years of fieldwork and in-depth interviews with twenty poor women in Philadelphia. I demonstrate that decisions to use nonprofits are contingent upon stigma, information, practical predicaments (e.g., agency hours), and perceived need. I explore the implications of these impediments in a post-welfare reform landscape, while focusing on how decisions to use private services differ from those to use public welfare. One cannot assume that because people have needs they will use nonprofit services to meet them.
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Additional support for groups such as FSM students may signal that their group has historically underperformed and thus induce threat.
“it may signal to them that their group has historically underperformed and thus induce threat (Hall, Zhao, & Shafir, 2014;House of Commons Work and Pensions Committee, 2004;Kissane, 2003;Lens, Nugent, & Wimer, 2018;Leslie & Mayer, 2014;Sahota, Woodward, Molinari, & Pike, 2014).”
From Tackling Educational Inequalities with Social Psychology: Identities, Contexts, and Interventions (2021) · cites this paper as Kissane, 2003
The Stigma section (page unavailable) reports that using nonprofit services could bring shame and a loss of self-respect, and the Discussion notes that some services target particular subgroups. The paper does not address FSM students, signals of historical academic underperformance, or the resulting threat described in the claim. (LLM, conf=0.83)
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- Authors
- Kissane, R. J.
- Affiliations
- Western Michigan University (US)
- Corresponding author
- Kissane, Rebecca Joyce
- Venue
- The Journal of Sociology & Social Welfare
- Published
- 2003-06-01
- Volume
- 30
- Issue
- 2
- ISSN
- 0191-5096 (ISSN-L)
- OpenAlex
- W1599239766
- Cited by
- 76
- References
- 35
- Citations by year
- 2026: 1 · 2025: 3 · 2024: 2 · 2023: 1 · 2022: 6 · 2021: 3 · 2020: 4 · 2019: 4 · 2018: 4 · 2017: 2 · 2016: 6 · 2015: 2 · 2014: 10 · 2013: 4 · 2012: 3
- FWCI
- 3.91
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- The Journal of Sociology & Social Welfare (publishedVersion)
- ScholarWorks - WMU (Western Michigan University) (submittedVersion)
- Topics
- Social Sciences › Sociology and Political Science › Nonprofit Sector and Volunteering
- Social Sciences › General Social Sciences › Social Sciences and Policies
- Social Sciences › Gender Studies › Gender, Labor, and Family Dynamics
- Keywords
- barriers to service use, welfare recipients, stigma, perceived need, information barriers, public welfare, low-income women, Philadelphia
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