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Cited by 391

The DOI matches its Crossref record; 26 of the 26 references it cites were found in a registry or an index.

Opinion Fraud Detection in Online Reviews by Network Effects

Open access
Akoglu, Leman, Chandy, Rishi, Faloutsos, Christos·2021·Proceedings of the International AAAI Conference on Web and Social Media

Abstract

User-generated online reviews can play a significant role in the success of retail products, hotels, restaurants, etc. However,review systems are often targeted by opinion spammers who seek to distort the perceived quality of a product by creating fraudulent reviews. We propose a fast and effective framework, FRAUDEAGLE, for spotting fraudsters and fake reviews in online review datasets. Our method has several advantages: (1) it exploits the network effect among reviewers and products, unlike the vast majority of existing methods that focus on review text or behavioral analysis, (2) it consists of two complementary steps; scoring users and reviews for fraud detection, and grouping for visualization and sensemaking, (3) it operates in a completely unsupervised fashion requiring no labeled data, while still incorporating side information if available, and (4) it is scalable to large datasets as its run time grows linearly with network size. We demonstrate the effectiveness of our framework on syntheticand real datasets; where FRAUDEAGLE successfully reveals fraud-bots in a large online app review database.

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Metadata

Authors
Akoglu, L., Chandy, R., & Faloutsos, C.
Venue
Proceedings of the International AAAI Conference on Web and Social Media
Published
2021-08-03
Volume
7
Issue
1
Pages
2-11
ISSN
  • 2162-3449 (ISSN-L)
  • 2334-0770
OpenAlex
W2282288858
Cited by
391
References
26
FWCI
20.34
Type
conference paper
Language
en
Open access
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CoChat. (2026). Citation check: Opinion Fraud Detection in Online Reviews by Network Effects. https://app.cochat.ai/papers/10.1609/icwsm.v7i1.14380
The paper
Akoglu, L., Chandy, R., & Faloutsos, C. (2021). Opinion Fraud Detection in Online Reviews by Network Effects. Proceedings of the International AAAI Conference on Web and Social Media. https://doi.org/10.1609/icwsm.v7i1.14380

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