The DOI matches its Crossref record; 4 of the 4 references it cites were found in a registry or an index.
Dimensions of Information Systems Success
Abstract
The value added by an organization's IT assets is a critical concern to both research and practice. Not surprisingly, a large number of IS effectiveness measures can be found in the IS literature. What is not clear in the literature is what measures are appropriate in a particular context. In this paper we propose a two-dimensional matrix for classifying IS Effectiveness measures. The first dimension is the type of system studied. The second dimension is the stakeholder in whose interests the system is being evaluated. The matrix was tested by using it to classify IS effectiveness measures from 186 empirical papers in three major IS journals for the last nine years. The results indicate that the classifications are meaningful. Hence, the IS Effectiveness Matrix provides a useful guide for conceptualizing effectiveness measurement in IS research, and for choosing appropriate measures, both for research and practice.
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Cites
Perceived usefulness, perceived ease of use, and user acceptance of information technology
Davis, F. D. (1989) · MIS Quarterly · doi:10.2307/249008 · Cited by 68,483
Information Systems Success: The Quest for the Dependent Variable
DeLone, W. H., & McLean, E. R. (1992) · Information Systems Research · doi:10.1287/isre.3.1.60 · Cited by 10,697
Task-Technology Fit and Individual Performance
Goodhue, D. L., & Thompson, R. L. (1995) · MIS Quarterly · doi:10.2307/249689 · Cited by 6,006
Thong, J. Y. L., Yap, C.-S., & Raman, K. S. (1996) · Information Systems Research · doi:10.1287/isre.7.2.248 · Cited by 655
Cited by
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
(2003) · Journal of Management Information Systems · doi:10.1080/07421222.2003.11045748 · Cited by 11,791
Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis
Rai, A., Lang, S. S., & Welker, R. B. (2002) · Information Systems Research · doi:10.1287/isre.13.1.50.96 · Cited by 1,611
Creating Strategic Business Value from Big Data Analytics: A Research Framework
Grover, V., Chiang, R. H. L., Liang, T.-P., & Zhang, D. (2018) · Journal of Management Information Systems · doi:10.1080/07421222.2018.1451951 · Cited by 961
Research in e-HRM: Review and implications
Strohmeier, S. (2007) · Human Resource Management Review · doi:10.1016/j.hrmr.2006.11.002 · Cited by 571
Research on information systems failures and successes: Status update and future directions
Dwivedi, Y. K., Wastell, D., Laumer, S., Henriksen, H. Z., Myers, M. D., Bunker, D., Elbanna, A., Ravishankar, M. N., & Srivastava, S. C. (2015) · Information Systems Frontiers · doi:10.1007/s10796-014-9500-y · Cited by 448
Metadata
- Authors
- Seddon, P. B., Staples, S., Patnayakuni, R., & Bowtell, M.
- Venue
- Communications of the Association for Information Systems
- Publisher
- Association for Information Systems
- Published
- 1999
- Volume
- 2
- ISSN
- 1529-3181 (ISSN-L)
- OpenAlex
- W4249226423
- Cited by
- 471
- References
- 4
- FWCI
- 14.31
- Type
- journal article
- Language
- en
- Open access
- closed
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- Seddon, P. B., Staples, S., Patnayakuni, R., & Bowtell, M. (1999). Dimensions of Information Systems Success. Communications of the Association for Information Systems. https://doi.org/10.17705/1cais.00220
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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