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Cited by 306

The DOI matches its Crossref record; 59 of the 59 references it cites were found in a registry or an index.

How Does Enterprise Architecture Add Value to Organisations?

Open access
Tamm, Toomas, Seddon, Peter B., Shanks, Graeme, Reynolds, Peter·2011·Communications of the Association for Information Systems
DOI 10.17705/1cais.02810
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Abstract

Enterprise architecture (EA) is the definition and representation of a high-level view of an enterprise’s business processes and IT systems, their interrelationships, and the extent to which these processes and systems are shared by different parts of the enterprise. EA aims to define a suitable operating platform to support an organisation’s future goals and the roadmap for moving towards this vision. Despite significant practitioner interest in the domain, understanding the value of EA remains a challenge. Although many studies make EA benefit claims, the explanations of why and how EA leads to these benefits are fragmented, incomplete, and not grounded in theory. This article aims to address this knowledge gap by focusing on the question: How does EA lead to organisational benefits? Through a careful review of EA literature, the paper consolidates the fragmented knowledge on EA benefits and presents the EA Benefits Model (EABM). The EABM proposes that EA leads to organisational benefits through its impact on four benefit enablers: Organisational Alignment, Information Availability, Resource Portfolio Optimisation, and Resource Complementarity. The article concludes with a discussion of a number of potential avenues for future research, which could build on the findings of this study.

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Metadata

Authors
Tamm, T., Seddon, P. B., Shanks, G., & Reynolds, P.
Venue
Communications of the Association for Information Systems
Publisher
Association for Information Systems
Published
2011
Volume
28
ISSN
1529-3181 (ISSN-L)
DOI
10.17705/1cais.02810
OpenAlex
W2135961559
Cited by
306
References
59
FWCI
36.91
Type
journal article
Language
en
Open access
bronze

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