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Corporate Intranet Implementation: Managing Emergent Technologies and Organizational Practices
Open accessAbstract
This paper examines the adoption and development of intranets in large business organizations. The authors demonstrate that intranet technology introduces a host of new managerial and technical challenges and requires new approaches to IS development. Evidence from two European corporations indicates that the traditional division of labor and definition of work roles in IS development breaks down. The distinction between developers and users becomes increasingly blurred and new organizational roles and structures associated with intranets are emerging. However, ready-made organizational models for implementing and managing intranets do not exist and the two organizations in this study have followed two different approaches. One organization favors a "planned change" approach, emphasizing management control and careful planning. The other organization prefers an "improvisational" approach, emphasizing experimentation, innovation and local initiative.
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Cites
A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1
Klein, H. K., & Myers, M. D. (1999) · MIS Quarterly · doi:10.2307/249410 · Cited by 5,263
The Duality of Technology: Rethinking the Concept of Technology in Organizations
Orlikowski, W. J. (1992) · Organization Science · doi:10.1287/orsc.3.3.398 · Cited by 4,957
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Understanding online purchase intentions: contributions from technology and trust perspectives
van der Heijden, H., Verhagen, T., & Creemers, M. (2003) · European Journal of Information Systems · doi:10.1057/palgrave.ejis.3000445 · Cited by 1,230
Roca, J. C., & Gagné, M. (2008) · Computers in Human Behavior · doi:10.1016/j.chb.2007.06.001 · Cited by 732
A proposed model of e-trust for electronic banking
Yousafzai, S. Y., Pallister, J. G., & Foxall, G. R. (2003) · Technovation · doi:10.1016/s0166-4972(03)00130-5 · Cited by 583
User acceptance of YouTube for procedural learning: An extension of the Technology Acceptance Model
Lee, D. Y., & Lehto, M. R. (2013) · Computers & Education · doi:10.1016/j.compedu.2012.10.001 · Cited by 565
Metadata
- Authors
- Technical University of Denmark, Bansler, J., Damsgaard, J., Aalborg University, Scheepers, R., Swinburne University of Technology, Havn, E., Technical University of Denmark, Thommesen, J., & Technical University of Denmark
- Venue
- Journal of the Association for Information Systems
- Publisher
- Association for Information Systems
- Published
- 2000-12
- Volume
- 1
- Issue
- 1
- Pages
- 1-41
- ISSN
- 1536-9323 (ISSN-L)
- OpenAlex
- W1533193701
- Cited by
- 523
- References
- 2
- FWCI
- 47.53
- Type
- journal article
- Language
- en
- Open access
- bronze
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- Technical University of Denmark, Bansler, J., Damsgaard, J., Aalborg University, Scheepers, R., Swinburne University of Technology, Havn, E., Technical University of Denmark, Thommesen, J., & Technical University of Denmark. (2000). Corporate Intranet Implementation: Managing Emergent Technologies and Organizational Practices. Journal of the Association for Information Systems. https://doi.org/10.17705/1jais.00010
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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
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