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The Main Challenges to 21st-century Business Administration: The Management of People and Knowledge. The ner Group case
Open accessAbstract
This article presents and analyses the main challenges facing business organisations today: the management of people and knowledge, derived from the great transformations caused by the Third and Fourth Industrial Revolutions. A new management model, developed in the Basque Country, and the new style of relationships (ner, using its name form in Spanish – ‘nuevo estilo de relaciones’), shared by organisations of the ner Group, are presented and the main results of a study on their cultural features are demonstrated, as perceived by the people who work with this concept. Ner is based on people (the basic pillars of an organisation) who, with communication and information, are organised in self-managed groups and share a future project with trust, freedom and responsibility. They develop an important internal solidarity (the sharing of results, not dismissals) and they dedicate budget and working hours to their commitment to society.
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“This has resulted in the fact no person has ever been fired from the NER Group for economic reasons.”
From What is the business of business? Who said we had to be greedy? (2021) · cites this paper as Sainz and Apellaniz, 2017
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“The community of businesses, for example, do not accept the existence of large salary differences within one business, meaning that the highest earning can earn no more than 2.3 times the salary of the lowest earning.”
From What is the business of business? Who said we had to be greedy? (2021) · cites this paper as Sainz and Apellaniz, 2017
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“As such, over the last 15 years, they have developed 150 initiatives with partners from the region to develop and strengthen the local community.”
From What is the business of business? Who said we had to be greedy? (2021) · cites this paper as Sainz and Apellaniz, 2017
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“This implies that there is a solidary agreement between the companies to voluntarily relocate staff to other businesses within the community for the time the critical situation lasts, guaranteeing job security for staff.”
From What is the business of business? Who said we had to be greedy? (2021) · cites this paper as Sainz and Apellaniz, 2017
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“Between 2012 and 2015, 68 such relocations were performed (Sainz and Apellaniz, 2017).”
From What is the business of business? Who said we had to be greedy? (2021) · cites this paper as Sainz and Apellaniz, 2017
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“The businesses donate 2.5% of their profits and 2% of their staff's working time to community projects.”
From What is the business of business? Who said we had to be greedy? (2021) · cites this paper as Sainz and Apellaniz, 2017
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“Yes, there are. A most remarkable example of such a community of businesses is called the NER Group.”
From What is the business of business? Who said we had to be greedy? (2021) · cites this paper as Sainz and Apellaniz, 2017
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“The community also created an aid fund (€20,000) to help staff that finds themselves in a sudden critical economic situation.”
From What is the business of business? Who said we had to be greedy? (2021) · cites this paper as Sainz and Apellaniz, 2017
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What is the business of business? Who said we had to be greedy?
Fleurbaey, M., & Minnaar, J. (2021) · RIMHE : Revue Interdisciplinaire Management, Homme & Entreprise · doi:10.3917/rimhe.042.0069
Metadata
- Authors
- Alvarez Sainz, M., & Apellaniz, K. X.
- Affiliations
- University of the Basque Country (UPV/EHU)
- Venue
- BOGA: Basque Studies Consortium Journal
- Publisher
- Boise State University
- Published
- 2017-10
- ISSN
- 2325-7628 (ISSN-L)
- OpenAlex
- W2966911999
- Cited by
- 0
- References
- 0
- FWCI
- 0.54
- Type
- journal article
- Language
- en
- Open access
- Locations
- BOGA Basque Studies Consortium Journal (publishedVersion)
- ScholarWorks (Boise State University) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Management and Organizational Practices
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management Theory and Practice
- Social Sciences › Business, Management and Accounting › Strategy and Management › Leadership and Management in Organizations
- Keywords
- personnel management, knowledge management, Industrial Revolution, innovative management models, organizational culture, trust, Basque Country
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