Cited by 16Speech and dialogue systemsTopic ModelingNatural Language Processing Techniques

MultiChallenge: A Realistic Multi-Turn Conversation Evaluation Benchmark Challenging to Frontier LLMs

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Deshpande, Kaustubh, Sirdeshmukh, Ved, Mols, Johannes Baptist, Jin, Lifeng, Hernandez-Cardona, Ed-Yeremai, Lee, Dean, Kritz, Jeremy, Primack, Willow E. +2 more·2025·Findings of the Association for Computational Linguistics: ACL 2025

Abstract

Kaustubh Deshpande, Ved Sirdeshmukh, Johannes Baptist Mols, Lifeng Jin, Ed-Yeremai Hernandez-Cardona, Dean Lee, Jeremy Kritz, Willow E. Primack, Summer Yue, Chen Xing. Findings of the Association for Computational Linguistics: ACL 2025. 2025.

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Crossref · 10.18653/v1/2025.findings-acl.958

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  • Existing benchmarks lack systematic evaluation of large language models across diverse memory dimensions, particularly in multi-session settings.

    “Despite recent advances in understanding and leveraging long-range conversational memory, existing benchmarks still lack systematic evaluation of large language models(LLMs) across diverse memory dimensions, particularly in multi-session settings.”

    From EvolMem: A Cognitive-Driven Benchmark for Multi-Session Dialogue Memory (2026) · cites this paper as Deshpande et al., 2025

    The Introduction says existing multi-turn benchmarks no longer discriminate effectively among frontier LLMs, supporting a general benchmark gap. The Abstract describes MultiChallenge’s four multi-turn challenges, but the cited passages do not establish a lack of systematic evaluation across diverse memory dimensions, particularly in multi-session settings. Searches for those terms found no supporting passage in our copy. (LLM, conf=0.84)

    Experimental — accuracy not yet measured
  • This mixture follows interaction patterns observed in prior conversational benchmarks.

    “This mixture follows interaction patterns observed in prior conversational benchmarks (Wu et al., 2024;Deshpande et al., 2025).”

    From From Recall to Forgetting: Benchmarking Long-Term Memory for Personalized Agents (2026) · cites this paper as Deshpande et al., 2025

    The Introduction (page not available) describes MultiChallenge as a benchmark of realistic multi-turn conversations and identifies four recurring challenges in human–LLM interactions. That supports the general reference to conversational interaction patterns, but the paper does not establish that the citing document’s unspecified mixture follows those patterns. (LLM, conf=0.76)

    Experimental — accuracy not yet measured
  • The mixture of memory-neutral and memory-grounded sessions follows interaction patterns observed in prior conversational benchmarks.

    “This mixture follows interaction patterns observed in prior conversational benchmarks (Wu et al., 2024; Deshpande et al., 2025).”

    From From Recall to Forgetting: Benchmarking Long-Term Memory for Personalized Agents (2026) · cites this paper as Deshpande et al., 2025

    Section 3.1.2 describes conversations in which a model must use user details from earlier turns, supporting the memory-grounded part of the claim. The Introduction also describes other conversational challenges, but our copy does not identify any sessions as memory-neutral or say that a mixture of memory-neutral and memory-grounded sessions is an observed benchmark pattern. Page numbers were not available in the indexed passages. (LLM, conf=0.81)

    Experimental — accuracy not yet measured
  • PerLTQA, Multichallenge, and MemoryAgentBench employ a multi-turn format closer to the basic pattern of interaction than long text input.

    “Furthermore, PerLTQA (Du et al., 2024), Multichallenge (Deshpande et al., 2025), and MemoryAgentBench (Hu et al., 2025) employ a multi-turn format closer to the basic pattern of interaction than long text input.”

    From EvolMem: A Cognitive-Driven Benchmark for Multi-Session Dialogue Memory (2026) · cites this paper as Deshpande et al., 2025

  • Most existing evaluations assess memory either within a single session or through single-turn long-context inputs.

    “First, most existing evaluations assess memory either within a single session (Deshpande et al., 2025; Hu et al., 2025) or through single-turn long-context inputs (Hsieh et al., 2024; Modarressi et al., 2025; Du et al., 2024).”

    From EvolMem: A Cognitive-Driven Benchmark for Multi-Session Dialogue Memory (2026) · cites this paper as Deshpande et al., 2025

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Authors
Deshpande, K., Sirdeshmukh, V., Mols, J. B., Jin, L., Hernandez-Cardona, E.-Y., Lee, D., Kritz, J., Primack, W. E., Yue, S., & Xing, C.
Venue
Findings of the Association for Computational Linguistics: ACL 2025
Published
2025
Pages
18632-18702
OpenAlex
W4412888095
Cited by
13
References
0
Citations by year
2026: 12 · 2025: 1
FWCI
12.43
Type
conference paper
Language
en
Open access
Licence
cc-by
Locations
Findings of the Association for Computational Linguistics: ACL (Findings of ACL) (publishedVersion, cc-by)
Topics
  • Physical Sciences › Computer Science › Artificial Intelligence › Speech and dialogue systems
  • Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
  • Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
Keywords
multi-turn dialogue, large language models, conversational AI, dialogue evaluation

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