Can Neural Machine Translation be Improved with User Feedback?
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Julia Kreutzer, Shahram Khadivi, Evgeny Matusov, Stefan Riezler. Proceedings of the 2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 3 (Industry Papers). 2018.
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Even human labelers and researchers have shown disagreements in annotation.
“Even human labelers and researchers have shown disagreements in annotation [86].”
From RLHF Deciphered: A Critical Analysis of Reinforcement Learning from Human Feedback for LLMs (2026) · cites this paper as [86]
Section 3.1 (page unavailable) reports low agreement among expert annotators rating translations (Fleiss’ κ = 0.12) and an example of disagreement between users and experts. This supports disagreement among human labelers, but the paper does not identify the annotators as researchers or report disagreement among researchers. (LLM, conf=0.83)
Experimental — accuracy not yet measuredRating feedback is easy to specify, but inter-annotator agreement is often low because of the subjective nature of the task.
“While rating feedback is easy to specify, often inter-annotator agreement is low because of the subjective nature of the task [86].”
From RLHF Deciphered: A Critical Analysis of Reinforcement Learning from Human Feedback for LLMs (2026) · cites this paper as [86]
Preference-based feedback provides no further improvement in inter-annotator agreement when compared to rating feedback.
“Moreover, preference-based feedback provides no further improvement in terms of inter-annotator agreement when compared to rating feedback [86].”
From RLHF Deciphered: A Critical Analysis of Reinforcement Learning from Human Feedback for LLMs (2026) · cites this paper as [86]
Section 3.1 reports inter-annotator agreement for five-star ratings and for a binary task in which experts agreed or disagreed with user ratings. Our copy does not report a preference-based feedback agreement measure or compare it with rating feedback (searched: preference-based feedback, pairwise ranking, inter-annotator agreement). (LLM, conf=0.76)
Experimental — accuracy not yet measured
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- Authors
- Kreutzer, J., Khadivi, S., Matusov, E., & Riezler, S.
- Affiliations
- Heidelberg University (DE)
- eBay (Ireland) (IE)
- ORCID
- Khadivi, Shahram
- Venue
- Proceedings of the 2018 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 3 (Industry Papers)
- Published
- 2018
- Pages
- 92-105
- OpenAlex
- W2798047776
- Cited by
- 49
- References
- 28
- Citations by year
- 2026: 5 · 2025: 6 · 2024: 6 · 2023: 8 · 2022: 3 · 2021: 11 · 2020: 4 · 2019: 4 · 2018: 2
- FWCI
- 2.13
- Type
- conference paper
- Language
- en
- Open access
- hybrid
- doi.org
- Licence
- cc-by
- Locations
- Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies (NAACL-HLT) (publishedVersion, cc-by)
- arXiv (Cornell University) (submittedVersion)
- arXiv (Cornell University)
- Funders
- Deutsche Forschungsgemeinschaft
- Topics
- Physical Sciences › Computer Science › Artificial Intelligence › Natural Language Processing Techniques
- Physical Sciences › Computer Science › Artificial Intelligence › Speech Recognition and Synthesis
- Physical Sciences › Computer Science › Artificial Intelligence › Topic Modeling
- Keywords
- neural machine translation, user feedback, human-in-the-loop translation, translation quality improvement
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