The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Information Richness. A New Approach to Managerial Behavior and Organization Design
Abstract
This paper introduces the concept of information richness, and proposes three models of information processing. The models describe (1) manager information behavior, (2) organizational mechanisms for coping with equivocality from the environment, and (3) organizational mechanisms for internal coordination. Concepts developed by Weick (1979) and Galbraith (1973) are integrated into two information tasks: equivocality reduction and the processing of a sufficient amount of information. The premise of this paper is that the accomplishment of these information tasks and the ultimate success of the organization are related to the balance of information richness used in the organization.
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“according to Daft and Lengel’s (1984) media richness theory, media Daft and Lengel (1984), mediums differ in their capability to transmit information with while face-to-face communication being the richest medium.”
From Impact of Synchronous and Asynchronous Settings of Online Teaching and Learning in Higher Education on Students' Learning Experience During COVID-19 (2021) · cites this paper as Daft and Lengel, 1984
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Organizational learning: The contributing processes and the literatures
Huber, G. P. (1991) · Organization Science · doi:10.1287/orsc.2.1.88 · Cited by 8,072
Computer-Mediated Communication: Impersonal, Interpersonal, and Hyperpersonal Interaction
WALTHER, J. B. (1996) · Communication Research · doi:10.1177/009365096023001001 · Cited by 4,798
Pavlou, P. A., Liang, H., & Xue, Y. (2007) · MIS Quarterly · doi:10.2307/25148783 · Cited by 2,646
“Social presence, which is akin to the notion of information richness (Daft and Lengel 1984), creates a perceptual illusion in which a user perceives distant entities as being close (Choi et al.”
Interpersonal Effects in Computer-Mediated Interaction
Walther, J. B. (1992) · Communication Research · doi:10.1177/009365092019001003 · Cited by 2,664
Perspective Making and Perspective Taking in Communities of Knowing
Boland, R. J., & Tenkasi, R. V. (1995) · Organization Science · doi:10.1287/orsc.6.4.350 · Cited by 2,101
“discussing media richness ( Daft and Lengel, 1984 ) and organization design (Galbraith,”
Background
Metadata
- Authors
- Daft, R. L., & Lengel, R. H.
- Affiliations
- Texas A&M University (US)
- Publisher
- Defense Technical Information Center
- Published
- 1983-05-01
- OpenAlex
- W1678916964
- Semantic Scholar
- aebced7c062997106dc3a180ccc6782639c23782
- Cited by
- 2,263
- References
- 0
- Citations by year
- 2026: 20 · 2025: 25 · 2024: 67 · 2023: 33 · 2022: 55 · 2021: 48 · 2020: 46 · 2019: 58 · 2018: 50 · 2017: 70 · 2016: 80 · 2015: 87 · 2014: 98 · 2013: 112 · 2012: 145
- Type
- report
- Language
- en
- Open access
- closed
- Locations
- Defense Technical Information Center (DTIC) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management Theory and Practice
- Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
- Keywords
- information richness, organizational design, internal coordination, information processing model, organizational mechanisms, organizational success
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