Cited by 2,263Management and Organizational StudiesManagement Theory and PracticeInformation Systems Theories and Implementation

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Information Richness. A New Approach to Managerial Behavior and Organization Design

Daft, Richard L., Lengel, Robert H.·1983

DOI 10.21236/ada128980

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Abstract

This paper introduces the concept of information richness, and proposes three models of information processing. The models describe (1) manager information behavior, (2) organizational mechanisms for coping with equivocality from the environment, and (3) organizational mechanisms for internal coordination. Concepts developed by Weick (1979) and Galbraith (1973) are integrated into two information tasks: equivocality reduction and the processing of a sufficient amount of information. The premise of this paper is that the accomplishment of these information tasks and the ultimate success of the organization are related to the balance of information richness used in the organization.

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Authors: Daft, R. L., & Lengel, R. H.
Affiliations: Texas A&M University (US)
Publisher: Defense Technical Information Center
Published: 1983-05-01
DOI: 10.21236/ada128980
OpenAlex: W1678916964
Semantic Scholar: aebced7c062997106dc3a180ccc6782639c23782
Cited by: 2,263
References: 0
Citations by year: 2026: 20 · 2025: 25 · 2024: 67 · 2023: 33 · 2022: 55 · 2021: 48 · 2020: 46 · 2019: 58 · 2018: 50 · 2017: 70 · 2016: 80 · 2015: 87 · 2014: 98 · 2013: 112 · 2012: 145
Type: report
Language: en
Open access: closed
Locations: Defense Technical Information Center (DTIC) (submittedVersion)
Topics: Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management and Organizational Studies
Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Management Theory and Practice
Social Sciences › Business, Management and Accounting › Management Information Systems › Information Systems Theories and Implementation
Keywords: information richness, organizational design, internal coordination, information processing model, organizational mechanisms, organizational success

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Information Richness. A New Approach to Managerial Behavior and Organization Design

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