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PreprintCited by 19Policing Practices and PerceptionsCriminal Justice and PenologyPublic Policy and Administration Research

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Different Things to Different People? The Meaning and Measurement of Trust and Confidence in Policing Across Diverse Social Groups in London

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Bradford, Ben, Jackson, Jonathan·2010·SSRN Electronic Journal
DOI 10.2139/ssrn.1628546
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Abstract

One of the first actions of the new Home Secretary was to scrap public confidence as the single performance indicator of policing in England and Wales. But public trust and confidence will remain important to policing policy and practice. Trust and confidence can (a) encourage active citizen participation in priority setting and the running of local services, (b) make public bodies more locally accountable and responsive, and (c) secure public cooperation with the police and compliance with the law. Analysing survey data from London we find that overall 'public confidence' condenses a range of complex and inter-related judgements concerning the trustworthiness of the police. This is the case across different population groups and those with different experiences of crime and policing. Even recent victims and those worried about crime seem to place less priority on police effectiveness compared to police fairness and community alignment when responding to summary confidence questions. We argue that confidence summarises a motive-based trust that is rooted in procedural fairness and a social alignment between the police and the community. This social alignment is founded upon public assessments of the ability of the police to be a 'civic guardian' who secures public respect and embodies community values (Loader & Mulcahy, 2003). By demonstrating their trustworthiness to the public, the police can strengthen their social connection with citizens, and thus encourage more active civic engagement in domains of security and policing. Please note: this is an extended version of: Jackson, J. and Bradford, B. (2010). ‘What is Trust and Confidence in the Police?’, Policing: A Journal of Policy and Practice, 4, 3, 241-248.

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  • Different cultural and ethnic groups have the same perceptions of both the antecedents and consequences of procedural justice.

    “Many studies find that different cultural and ethnic groups have the same perceptions of both the antecedents and consequences of procedural justice (Bradford & Jackson, 2010;MacCoun, 2005;Murphy & Cherney, 2011;Tankebe, 2009;Tyler & Huo, 2002).”

    From Legitimacy in Policing: A Systematic Review (2013) · cites this paper as Bradford & Jackson, 2010

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References 30 · Cited by 19

Research works printed but not linked: 31

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Metadata

Authors
Bradford, B., & Jackson, J.
Affiliations
  • University College London (GB)
  • London School of Economics and Political Science (GB)
Corresponding author
Bradford, Ben
ORCID
Venue
SSRN Electronic Journal
Publisher
Elsevier BV
Published
2010
ISSN
1556-5068 (ISSN-L)
DOI
10.2139/ssrn.1628546
OpenAlex
W304802220
Cited by
19
References
30
Citations by year
2023: 1 · 2022: 5 · 2021: 1 · 2016: 2 · 2015: 1 · 2014: 3 · 2013: 3 · 2012: 2
Type
posted content
Language
en
Open access
Locations
SSRN Electronic Journal (acceptedVersion)
Topics
  • Social Sciences › Political Science and International Relations › Policing Practices and Perceptions
  • Social Sciences › Law › Criminal Justice and Penology
  • Social Sciences › Public Administration › Public Policy and Administration Research
Keywords
public trust in police, police effectiveness, procedural justice, police-community relations, citizen participation, social group differences, police accountability

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