The DOI matches its Crossref record; 73 of the 73 references it cites were found in a registry or an index.
Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content
Open accessOverview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
Prospect Theory: An Analysis of Decision under Risk
Kahneman, D., & Tversky, A. (1979) · Econometrica · doi:10.2307/1914185 · Cited by 48,524
Prospect theory: An analysis of decision under risk
Kahneman, D., & Tversky, A. (1988) · Decision, Probability and Utility · doi:10.1017/cbo9780511609220.014 · Cited by 32,474
The central role of the propensity score in observational studies for causal effects
ROSENBAUM, P. R., & RUBIN, D. B. (1983) · Biometrika · doi:10.1093/biomet/70.1.41 · Cited by 31,241
Sample Selection Bias as a Specification Error
Heckman, J. J. (1979) · Econometrica · doi:10.2307/1912352 · Cited by 28,779
The Market for "Lemons": Quality Uncertainty and the Market Mechanism
Akerlof, G. A. (1970) · The Quarterly Journal of Economics · doi:10.2307/1879431 · Cited by 23,016
How Much Should We Trust Differences-in-Differences Estimates?
Bertrand, M., Duflo, E., & Mullainathan, S. (2004) · The Quarterly Journal of Economics · doi:10.1162/003355304772839588 · Cited by 10,641
The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003
Information and Consumer Behavior
Nelson, P. (1970) · Journal of Political Economy · doi:10.1086/259630 · Cited by 5,758
(1976) · Annals of Economic and Social Measurement · Cited by 5,035
The Field behind the Screen: Using Netnography for Marketing Research in Online Communities
Kozinets, R. V. (2002) · Journal of Marketing Research · doi:10.1509/jmkr.39.1.61.18935 · Cited by 3,962
Cited by
Advances in Social Media Research: Past, Present and Future
Kapoor, K. K., Tamilmani, K., Rana, N. P., Patil, P., Dwivedi, Y. K., & Nerur, S. (2018) · Information Systems Frontiers · doi:10.1007/s10796-017-9810-y · Cited by 1,285
Advertising Content and Consumer Engagement on Social Media: Evidence from Facebook
Lee, D., Hosanagar, K., & Nair, H. S. (2018) · Management Science · doi:10.1287/mnsc.2017.2902 · Cited by 1,069
Customer engagement with tourism social media brands
Harrigan, P., Evers, U., Miles, M., & Daly, T. (2017) · Tourism Management · doi:10.1016/j.tourman.2016.09.015 · Cited by 813
Introduction to the Special Issue—Social Media and Business Transformation: A Framework for Research
Aral, S., Dellarocas, C., & Godes, D. (2013) · Information Systems Research · doi:10.1287/isre.1120.0470 · Cited by 784
Consumer behavior in social commerce: A literature review
Zhang, K. Z. K., & Benyoucef, M. (2016) · Decision Support Systems · doi:10.1016/j.dss.2016.04.001 · Cited by 631
Metadata
- Authors
- Goh, K. Y., Heng, C. S., & Lin, Z.
- Venue
- SSRN Electronic Journal
- Publisher
- Elsevier BV
- Published
- 2012
- ISSN
- 1556-5068 (ISSN-L)
- OpenAlex
- W1979286447
- Cited by
- 799
- References
- 73
- Type
- posted content
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content. https://app.cochat.ai/papers/10.2139/ssrn.2048614
- The paper
- Goh, K. Y., Heng, C. S., & Lin, Z. (2012). Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2048614
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.