The DOI matches its Crossref record; 67 of the 67 references it cites were found in a registry or an index.
Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality?
Open accessOverview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
A new product growth for model consumer durables
Bass, F. M. (1969) · Management Science · doi:10.1287/mnsc.15.5.215 · Cited by 6,008
The Effect of Word of Mouth on Sales: Online Book Reviews
Chevalier, J. A., & Mayzlin, D. (2006) · Journal of Marketing Research · doi:10.1509/jmkr.43.3.345 · Cited by 6,003
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004) · Journal of Interactive Marketing · doi:10.1002/dir.10073 · Cited by 5,916
Kennedy, P. (1979) · Cited by 4,340
UNCERTAINTY AND THE WELFARE ECONOMICS OF MEDICAL CARE
Arrow, K. J. (2003) · Uncertain Times · doi:10.2307/j.ctv11sn34h.6 · Cited by 4,078
A New Product Growth Model for Consumer Durables
Bass, F. M. (1976) · Lecture Notes in Economics and Mathematical Systems · doi:10.1007/978-3-642-51565-1_107 · Cited by 3,948
Using Online Conversations to Study Word-of-Mouth Communication
Godes, D., & Mayzlin, D. (2004) · Marketing Science · doi:10.1287/mksc.1040.0071 · Cited by 2,601
What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1
Mudambi, S. M., & Schuff, D. (2010) · MIS Quarterly · doi:10.2307/20721420 · Cited by 2,490
Trusov, M., Bucklin, R. E., & Pauwels, K. (2009) · Journal of Marketing · doi:10.1509/jmkg.73.5.90 · Cited by 2,451
A New Product Growth for Model Consumer Durables
Bass, F. M. (2004) · Management Science · doi:10.1287/mnsc.1040.0264 · Cited by 2,414
Cited by
Fake It Till You Make It: Reputation, Competition, and Yelp Review Fraud
Luca, M., & Zervas, G. (2016) · Management Science · doi:10.1287/mnsc.2015.2304 · Cited by 1,263
Kwark, Y., Chen, J., & Raghunathan, S. (2017) · MIS Quarterly · doi:10.25300/misq/2017/41.3.05 · Cited by 350
Hiring Preferences in Online Labor Markets: Evidence of a Female Hiring Bias
Chan, J., & Wang, J. (2018) · Management Science · doi:10.1287/mnsc.2017.2756 · Cited by 178
How Unbecoming of You: Gender Biases in Perceptions of Ridesharing Performance
Greenwood, B., Adjerid, I., & Angst, C. (2019) · Proceedings of the Annual Hawaii International Conference on System Sciences · doi:10.24251/hicss.2019.789 · Cited by 8
Self-citation
Metadata
- Authors
- Gao, G. (., Greenwood, B. N., Agarwal, R., & McCullough, P.
- Venue
- SSRN Electronic Journal
- Publisher
- Elsevier BV
- Published
- 2015
- Volume
- 39
- Issue
- 3
- Pages
- 565-588
- ISSN
- 0276-7783 (ISSN-L)
- 1556-5068
- OpenAlex
- W1449692765
- Cited by
- 278
- References
- 67
- FWCI
- 67.55
- Type
- journal article
- Language
- en
- Open access
- green
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality? https://app.cochat.ai/papers/10.2139/ssrn.2629837
- The paper
- Gao, G. (., Greenwood, B. N., Agarwal, R., & McCullough, P. (2015). Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality? SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2629837
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.