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Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality?

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Gao, Guodong (Gordon), Greenwood, Brad N, Agarwal, Ritu, McCullough, PhD, Jeffrey S·2015·SSRN Electronic Journal

DOI 10.2139/ssrn.2629837

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Authors: Gao, G. (., Greenwood, B. N., Agarwal, R., & McCullough, P.
Venue: SSRN Electronic Journal
Publisher: Elsevier BV
Published: 2015
Volume: 39
Issue: 3
Pages: 565-588
ISSN: 0276-7783 (ISSN-L)
1556-5068
DOI: 10.2139/ssrn.2629837
OpenAlex: W1449692765
Cited by: 278
References: 67
FWCI: 67.55
Type: journal article
Language: en
Open access: green

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Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality?

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