Are Social Media Platforms a Threat to Democracy? An Ecosystem Governance Perspective
Open accessAbstract
Castello, Colleoni, Scherer, and Trittin contend that social media platforms threaten democratic processes by facilitating the spread of misinformation and fostering polarized debates — dynamics that ultimately serve to monetize user attention. We acknowledge the problem but challenge their proposed solution of conceptualizing social media as political spaces. Instead, drawing on ecosystem theory, we propose an “ecosystem failure” analysis as a more robust analytical framework. Within this perspective, we see these information-related problems as negative externalities that weaken the entire platform ecosystem. These externalities are structurally distinct due to algorithmic curation that selectively amplifies content in ways that reinforce user biases, strong network effects with almost zero replication costs, and engagement-based monetization that decouples production from editorial standards. We therefore advance a reflexive ecosystem governance approach that accounts for broader ecosystem value, shifting the focus beyond short-term economic performance to encompass overall ecosystem health. This approach transforms the management of negative externalities into a core strategic interest for the platform, and aligns the incentives of individual actors ex ante, by design, prioritizing risk-adjusted reach and demotion of low-integrity content over ex post moderation. We analyze the mechanisms that align private incentives with democratic resilience and highlight the inherent trade-offs involved.
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Unpacking social media platform heterogeneity challenges traditional perspectives that focus on a handful of US corporate platforms operating in Western democratic countries.
“Unpacking social media platform heterogeneity challenges traditional perspectives, such as those of Castelló et al. (2025) and Cennamo and Karanović (2025), who focus on a handful of US corporate platforms operating in Western democratic countries.”
From Make Social Media Social Again: How Platform Interoperability Can Fix Social Media and Future‐Proof Democracy (2025) · cites this paper as Cennamo and Karanović (2025)
The paper does not confine its discussion to platforms operating in Western democracies. In “How Social Media Platforms Can Empower Democratic Resilience” (page unavailable), it discusses participation across the globe, especially in authoritarian regimes; “Limits of SMPs’ Current Governance Models” also discusses content moderation in India and Thailand. These passages contradict the citing sentence’s characterization of its geographic focus. (LLM, conf=0.84)
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Experimental — accuracy not yet measuredPluralism is radically different from both the self-regulation status quo proposed by Cennamo and Karanović (2025) and the technocratic public-utility model that Castelló et al. (2025) would have the state enforce.
“Pluralism is radically different from both the self-regulation status quo proposed by Cennamo and Karanović (2025) and the technocratic public-utility model that Castelló et al. (2025) would have the state enforce.”
From Make Social Media Social Again: How Platform Interoperability Can Fix Social Media and Future‐Proof Democracy (2025) · cites this paper as Cennamo and Karanović (2025)
Cennamo and Karanović do not propose maintaining a self-regulation status quo. In “Limits of SMPs’ Current Governance Models,” they say self-regulation measures often lack meaningful impact; in “How Social Media Platforms Can Empower Democratic Resilience,” they call for better, more accountable governance, including stakeholder participation and algorithmic oversight. The verdict concerns only the characterization attributed to Cennamo and Karanović, not the separate claim about Castelló et al. (LLM, conf=0.90)
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Cited by
Sorted by citations
Vergne, J. P. (2025) · Journal of Management Studies · doi:10.1111/joms.70048 · Cited by 1 · see citing works
- Authors
- Cennamo, C., & Karanovic, J.
- Affiliations
- Copenhagen Business School (DK)
- Corresponding author
- Cennamo, Carmelo
- ORCID
- Cennamo, Carmelo
- Venue
- Journal of Management Studies
- Publisher
- Elsevier BV
- Published
- 2025
- Volume
- 63
- Issue
- 7
- Pages
- 4403-4424
- ISSN
- 0022-2380 (ISSN-L)
- OpenAlex
- W7123802408
- Cited by
- 4
- References
- 0
- Citations by year
- 2026: 4
- FWCI
- 16.01
- Type
- journal article
- Language
- en
- Open access
- bronze
- doi.org
- Locations
- Journal of Management Studies (publishedVersion)
- SSRN Electronic Journal (acceptedVersion)
- EUR Research Repository (Erasmus University Rotterdam) (publishedVersion, other-oa)
- CBS Research Portal (Copenhagen Business School) (submittedVersion)
- Topics
- Social Sciences › Business, Management and Accounting › Strategy and Management › Digital Platforms and Economics
- Social Sciences › Communication › Social Media and Politics
- Social Sciences › Sociology and Political Science › Misinformation and Its Impacts
- Keywords
- social networking sites, democracy, ecosystem governance, misinformation, polarization, algorithmic curation, network effects, negative externalities, content moderation, democratic resilience, platform incentives, ecosystem health
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