A Human-Centered Design Methodology to Enhance the Usability, Human Factors, and User Experience of Connected Health Systems: A Three-Phase Methodology
Open accessAbstract
BACKGROUND: Design processes such as human-centered design, which involve the end user throughout the product development and testing process, can be crucial in ensuring that the product meets the needs and capabilities of the user, particularly in terms of safety and user experience. The structured and iterative nature of human-centered design can often present a challenge when design teams are faced with the necessary, rapid, product development life cycles associated with the competitive connected health industry. OBJECTIVE: We wanted to derive a structured methodology that followed the principles of human-centered design that would allow designers and developers to ensure that the needs of the user are taken into account throughout the design process, while maintaining a rapid pace of development. In this paper, we present the methodology and its rationale before outlining how it was applied to assess and enhance the usability, human factors, and user experience of a connected health system known as the Wireless Insole for Independent and Safe Elderly Living (WIISEL) system, a system designed to continuously assess fall risk by measuring gait and balance parameters associated with fall risk. METHODS: We derived a three-phase methodology. In Phase 1 we emphasized the construction of a use case document. This document can be used to detail the context of use of the system by utilizing storyboarding, paper prototypes, and mock-ups in conjunction with user interviews to gather insightful user feedback on different proposed concepts. In Phase 2 we emphasized the use of expert usability inspections such as heuristic evaluations and cognitive walkthroughs with small multidisciplinary groups to review the prototypes born out of the Phase 1 feedback. Finally, in Phase 3 we emphasized classical user testing with target end users, using various metrics to measure the user experience and improve the final prototypes. RESULTS: We report a successful implementation of the methodology for the design and development of a system for detecting and predicting falls in older adults. We describe in detail what testing and evaluation activities we carried out to effectively test the system and overcome usability and human factors problems. CONCLUSIONS: We feel this methodology can be applied to a wide variety of connected health devices and systems. We consider this a methodology that can be scaled to different-sized projects accordingly.
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Claims other papers make about this one
Each is checked against this paper’s own text: does it say what the citing paper says it does?
Human-centered approaches have the potential to enhance the uptake of CAs as mental health digital solutions.
“the advocated human centered approaches, that have the potential to enhance the uptake of CAs as mental health digital solutions50,51”
From Use of automated conversational agents in improving young population mental health: a scoping review (2024) · cites this paper as [50]
The Introduction (Background; page unavailable) links user-friendly interface design to whether connected health products succeed in the marketplace, supporting the broader idea that human-centered design could help uptake. The paper does not address conversational agents (CAs) as mental health solutions, so it does not establish that application specifically. (LLM, conf=0.82)
Experimental — accuracy not yet measured
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Cites
Norman, D. A., & DRAPER, S. W. (1986) · CRC Press eBooks · doi:10.1201/b15703 · Cited by 3,154 · see citing works
Designing for usability---key principles and what designers think
Gould, J. D., & Lewis, C. (1983) · Communications of the ACM · doi:10.1145/3166.3170 · Cited by 2,069 · see citing works
(2013) · Cited by 1,951 · see citing works
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Rubin, J. N. (1994) · Cited by 1,750 · see citing works
(2012) · Cited by 1,032 · see citing works
Configuring the User: The Case of Usability Trials
Woolgar, S. (1990) · The Sociological Review · doi:10.1111/j.1467-954x.1990.tb03349.x · Cited by 935 · see citing works
The Quantified Self: Fundamental Disruption in Big Data Science and Biological Discovery
Swan, M. (2013) · Big Data · doi:10.1089/big.2012.0002 · Cited by 931 · see citing works
Mobile Health Technology Evaluation
Kumar, S., Nilsen, W. J., Abernethy, A., Atienza, A., Patrick, K., Pavel, M., Riley, W. T., Shar, A., Spring, B., Spruijt-Metz, D., et al. (2013) · American Journal of Preventive Medicine · doi:10.1016/j.amepre.2013.03.017 · Cited by 900 · see citing works
Cognitive and usability engineering methods for the evaluation of clinical information systems.
Kushniruk, A. W., & Patel, V. L. (2004) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2004.01.003 · Cited by 760 · see citing works
Requirements engineering: fundamentals, principles, and techniques
Pohl, K. 1. (2011) · Choice Reviews Online · doi:10.5860/choice.48-3304 · Cited by 610 · see citing works
Kvedar, J., Coye, M., & Everett, W. (2014) · Health Affairs · doi:10.1377/hlthaff.2013.0992 · Cited by 606 · see citing works
New directions in eHealth communication: Opportunities and challenges
Kreps, G. L., & Neuhauser, L. (2010) · Patient Education and Counseling · doi:10.1016/j.pec.2010.01.013 · Cited by 546 · see citing works
Millen, D. R. (2000) · Designing Interactive Systems Conference · doi:10.1145/347642.347763 · Cited by 501 · see citing works
Usability testing: a review of some methodological and technical aspects of the method
Bastien, J. M. C. (2009) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2008.12.004 · Cited by 388 · see citing works
State of the Art on the Cognitive Walkthrough Method, Its Variants and Evolutions
Mahatody, T., Sagar, M., & Kolski, C. (2010) · International Journal of Human-Computer Interaction · doi:10.1080/10447311003781409 · Cited by 338 · see citing works
Guerrilla HCI: using discount usability engineering to penetrate the intimidation barrier
Nielsen, J. (1994) · Academic Press, Inc. eBooks · Cited by 324 · see citing works
Pohl, K. (2010) · Springer eBooks · doi:10.1007/978-3-642-12578-2 · Cited by 324 · see citing works
Usability engineering at a discount
Nielsen, J. (1989) · International Conference on Human-Computer Interaction · Cited by 240 · see citing works
A systematic literature review for agile development processes and user centred design integration
Salah, D., Paige, R. F., & Cairns, P. A. (2014) · International Conference on Evaluation and Assessment in Software Engineering (EASE) · doi:10.1145/2601248.2601276 · Cited by 166 · see citing works
Universal Design for Individual Differences.
Meyer, A. E., & Rose, D. H. (2000) · Educational leadership · Cited by 156 · see citing works
Cooke, L. (2010) · IEEE Transactions on Professional Communication · doi:10.1109/tpc.2010.2052859 · Cited by 152 · see citing works
van der Weegen, S., Verwey, R., Spreeuwenberg, M., Tange, H., van der Weijden, T., & de Witte, L. (2013) · JMIR mhealth and uhealth · doi:10.2196/mhealth.2526 · Cited by 128 · see citing works
Zickler, C., Halder, S., Kleih, S. C., Herbert, C., & Kübler, A. (2013) · Artificial Intelligence in Medicine · doi:10.1016/j.artmed.2013.08.003 · Cited by 126 · see citing works
The user action framework: a reliable foundation for usability engineering support tools
Andre, T. S., Hartson, H. R., Belz, S. M., & McCreary, F. A. (2001) · International Journal of Human-Computer Studies · doi:10.1006/ijhc.2000.0441 · Cited by 119 · see citing works
An interdisciplinary heuristic evaluation method for universal building design.
Afacan, Y., & Erbug, Ç. (2009) · Applied Ergonomics · doi:10.1016/j.apergo.2008.07.002 · Cited by 116 · see citing works
Facilitating the transition from use case models to analysis models
Yue, T., Briand, L., & Labiche, Y. (2013) · ACM Transactions on Software Engineering and Methodology · doi:10.1145/2430536.2430539 · Cited by 115 · see citing works
Usability Heuristics for Touchscreen-based Mobile Devices
Inostroza, R., Rusu, C., Roncagliolo, S., Jimenez, C., & Rusu, V. (2012) · 2012 Ninth International Conference on Information Technology - New Generations · doi:10.1109/itng.2012.134 · Cited by 110 · see citing works
Heuristic evaluation of infusion pumps: implications for patient safety in Intensive Care Units
GRAHAM, M., Kubose, T. T., JORDAN, D., ZHANG, J., Johnson, T. R., & Patel, V. L. (2004) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2004.08.002 · Cited by 108 · see citing works
A Usability Study of a Mobile Health Application for Rural Ghanaian Midwives
Vélez, O., Okyere, P. B., Kanter, A. S., & Bakken, S. (2014) · Journal of Midwifery & Women's Health · doi:10.1111/jmwh.12071 · Cited by 105 · see citing works
Applying heuristic evaluation to improve the usability of a telemedicine system
Tang, Z., Johnson, T. R., Tindall, R. D., & Zhang, J. (2006) · Telemedicine and e-Health · doi:10.1089/tmj.2006.12.24 · Cited by 102 · cited 1× · see citing works
“In addition, usability inspections have been used to assess the usability of electronic health record systems [53], Web-based interfaces for telemedicine apps [54], online educational websites [55], infusion pumps [56], pacemaker programmers [57], instrumented insoles [51], and mobile phone apps [58].”
Human Centred Design Considerations for Connected Health Devices for the Older Adult
Harte, R., Glynn, L. G., Broderick, B. J., Rodríguez‐Molinero, A., Baker, P. M. A., McGuinness, B., O'Sullivan, L. W., Boladeras, M. D., Quinlan, L. R., & OLaighin, G. M. (2014) · Journal of Personalized Medicine · doi:10.3390/jpm4020245 · Cited by 90 · see citing works
Self-citationUsability testing of mobile ICT for clinical settings: Methodological and practical challenges
Svanæs, D., Alsos, O. A., & Dahl, Y. (2008) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2008.06.014 · Cited by 80 · see citing works
Connected health and integrated care: Toward new models for chronic disease management
Chouvarda, I., Goulis, D. G., Lambrinoudaki, I. V., & Maglaveras, N. (2015) · Maturitas · doi:10.1016/j.maturitas.2015.03.015 · Cited by 79 · see citing works
Joe, J., Chaudhuri, S., Le, T., Thompson, H. J., & Demiris, G. (2015) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2015.06.001 · Cited by 74 · see citing works
Martínez-Pérez, B., Díez, I. D. L. T., Candelas-Plasencia, S., & López-Coronado, M. (2013) · Journal of Medical Systems · doi:10.1007/s10916-013-9976-x · Cited by 74 · see citing works
Sesto, M. E., Irwin, C. B., Chen, K. B., Chourasia, A. O., & Wiegmann, D. A. (2012) · Human Factors: The Journal of the Human Factors and Ergonomics Society · doi:10.1177/0018720811433831 · Cited by 73 · see citing works
Manzari, L., & Trinidad-Christensen, J. (2006) · Information Technology and Libraries · doi:10.6017/ital.v25i3.3348 · Cited by 71 · see citing works
Vermeulen, J., Neyens, J., Spreeuwenberg, van Rossum, E., Sipers, Habets, Hewson, D., & de Witte (2013) · Patient Preference and Adherence · doi:10.2147/ppa.s45897 · Cited by 64 · see citing works
The Usability Problem Taxonomy: A Framework for Classification and Analysis
Keenan, S. L., Hartson, H. R., Kafura, D. G., & Schulman, R. S. (1999) · Empirical Software Engineering · doi:10.1023/a:1009855231530 · Cited by 62 · see citing works
Gkatzidou, V., HONE, K. S., Sutcliffe, L. J., Gibbs, J., Sadiq, S. T., Szczepura, A. K., Sonnenberg, P., & Estcourt, C. S. (2015) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-015-0197-8 · Cited by 60 · see citing works
Das, A., & Svanæs, D. (2013) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2013.06.008 · Cited by 58 · see citing works
Iterative user centered design for development of a patient-centered fall prevention toolkit
Katsulis, Z., Ergai, A., Leung, W. Y., Schenkel, L., Rai, A., Adelman, J. S., Benneyan, J. C., Bates, D. W., & Dykes, P. C. (2016) · Applied Ergonomics · doi:10.1016/j.apergo.2016.03.011 · Cited by 50 · see citing works
Classification and prioritization of usability problems using an augmented classification scheme
Khajouei, R., Peute, L., Hasman, A., & Jaspers, M. (2011) · Journal of Biomedical Informatics · doi:10.1016/j.jbi.2011.07.002 · Cited by 48 · see citing works
Agboola, S. O., Jethwani, K., Khateeb, K., Moore, S. A., & Kvedar, J. C. (2015) · Journal of Medical Internet Research · doi:10.2196/jmir.4417 · Cited by 42 · see citing works
Usability evaluation of an NHS library website
Ebenezer, C. (2003) · Health Information & Libraries Journal · doi:10.1046/j.1365-2532.2003.00450.x · Cited by 42 · see citing works
The Role of Human Factors in the Design and Development of an Insulin Pump
Schaeffer, N. E. (2012) · Journal of Diabetes Science and Technology · doi:10.1177/193229681200600208 · Cited by 40 · see citing works
Vermeulen, J., Verwey, R., Hochstenbach, L. M., van der Weegen, S., Man, Y. P., & de Witte, L. P. (2014) · Journal of Medical Internet Research · doi:10.2196/jmir.3195 · Cited by 35 · see citing works
A Framework for reporting on Human Factor/Usability studies of Health Information Technologies
Peute, L., Driest, K. F., Marcilly, R., Sabrina, B. D. C., Beuscart-Zéphir, M. C., & Jaspers, M. (2013) · Studies in health technology and informatics · doi:10.3233/978-1-61499-293-6-54 · Cited by 35 · see citing works
Software engineering: a methodical approach
(2015) · Choice Reviews Online · doi:10.5860/choice.190047 · Cited by 25 · see citing works
Heuristic evaluation of eNote: an electronic notes system.
Bright, T. J., Bakken, S. R., & Johnson, S. B. (2006) · PubMed · Cited by 24 · see citing works
A Requirement Engineering Approach to User Centered Design
Zimmermann, D., & Grötzbach, L. (2007) · Lecture notes in computer science · doi:10.1007/978-3-540-73105-4_40 · Cited by 20 · see citing works
Usability Assessment of Pacemaker Programmers
Chiu, C., Vicente, K. J., Buffo, I., HAMILTON, R. M., & McCrindle, B. W. (2004) · Pacing and Clinical Electrophysiology · doi:10.1111/j.1540-8159.2004.00643.x · Cited by 20 · see citing works
Harte, R., Quinlan, L. R., Glynn, L. G., Rodríguez‐Molinero, A., Scharf, T., Carenas, C., Reixach, E., Garcia, J., Carrabina, J., & OLaighin, G. M. (2015) · Journal of Personalized Medicine · doi:10.3390/jpm5040487 · Cited by 18 · see citing works
Self-citationEvaluating eXtreme scenario-based design in a distributed agile team
Lee, J. C., Judge, T. K., & McCrickard, D. S. (2011) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/1979742.1979681 · Cited by 17 · see citing works
Kanai, S., HORIUCHI, S., Kikuta, Y., Yokoyama, A., & Shiroma, Y. (2007) · Lecture notes in computer science · doi:10.1007/978-3-540-73335-5_52 · Cited by 16 · see citing works
Evaluation of a game used to teach usability to undergraduate students in computer science
Benitti, F. B. V., & Sommariva, L. (2015) · Journal of Usability Studies archive · doi:10.5555/2870660.2870663 · Cited by 15 · see citing works
Advances in Information Technology and Communication in Health
McDaniel, J. G. (2009) · Medical Entomology and Zoology · Cited by 14 · see citing works
Experimenting on the cognitive walkthrough with users
Lira, W., Ferreira, R., de Souza, C. R. B., & Carvalho, S. R. (2014) · International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI) · doi:10.1145/2628363.2628428 · Cited by 12 · see citing works
Context Sensitive Health Informatics. Human and Sociotechnical Approaches
Botin, L. (2013) · Cited by 6 · see citing works
Flagged first, then by citations
1 of the 60 references couldn’t be matched to a known paper.
Research works printed but not linked: 2
- [17]Astbrink G Beekhuyzen J The Synergies Between Universal Design and User-Centred Design 2003 01 2017-03-12 Brisbane, Australia Griffith University School of Computing and Information Technology https://pdfs.semanticscholar.org/9be4/49a9b7f75e271799ebdf0da0bcd47b3c43ba.pdf?_ga=1.160889150.2018493194.1489338408
- [42]Sefelin R Tscheligi M Giller V Paper prototyping - What is it good for?: A comparison of paper-computer-based low-fidelity prototyping Proceedings of the CHI 2003 Conference on Human Factors in Computing Systems 2003 The CHI 2003 Conference on Human Factors in Computing Systems April 5-10, 2003 Fort Lauderdale, FL 778 779
Cited by
Sorted by citations
Methods of usability testing in the development of eHealth applications: A scoping review
Maramba, I., Chatterjee, A., & Newman, C. (2019) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2019.03.018 · Cited by 602 · see citing works
Designing mobile technology for elderly. A theoretical overview
Iancu, I. R., & Iancu, B. (2020) · Technological Forecasting and Social Change · doi:10.1016/j.techfore.2020.119977 · Cited by 203 · see citing works
Immersive virtual reality health games: a narrative review of game design
Tao, G., Garrett, B., Taverner, T., Cordingley, E., & Sun, C. (2021) · Journal of NeuroEngineering and Rehabilitation · doi:10.1186/s12984-020-00801-3 · Cited by 189 · see citing works
Developing Embodied Conversational Agents for Coaching People in a Healthy Lifestyle: Scoping Review
Kramer, L. L., ter Stal, S., Mulder, B. C., de Vet, E., & van Velsen, L. (2020) · Journal of Medical Internet Research · doi:10.2196/14058 · Cited by 121 · see citing works
“Different authors have therefore recommended to apply a human-centered and stakeholder-inclusive design approach, as well as to incorporate persuasive design features in the technology [11,13,14].”
BackgroundDuffy, A., Christie, G. J., & Moreno, S. (2022) · JMIR Human Factors · doi:10.2196/35693 · Cited by 114 · see citing works
Usability evaluation of mHealth apps for elderly individuals: a scoping review
Wang, Q., Liu, J., Zhou, L., Tian, J., Chen, X., Zhang, W., Wang, H., Zhou, W., & Gao, Y. (2022) · BMC Medical Informatics and Decision Making · doi:10.1186/s12911-022-02064-5 · Cited by 113 · see citing works
Friis-Healy, E. A., Nagy, G. A., & Kollins, S. H. (2021) · JMIR Mental Health · doi:10.2196/25456 · Cited by 109 · see citing works
Active upper limb prostheses: a review on current state and upcoming breakthroughs
Marinelli, A., Boccardo, N., Tessari, F., Domenico, D. D., Caserta, G., Canepa, M., Gini, G. C., Barresi, G., Laffranchi, M., Michieli, L. D., et al. (2022) · Progress in Biomedical Engineering · doi:10.1088/2516-1091/acac57 · Cited by 110 · see citing works
A Technological Review of Wearable Cueing Devices Addressing Freezing of Gait in Parkinson’s Disease
Sweeney, D., Quinlan, L. R., Browne, P., Richardson, M., Meskell, P., & ÓLaighin, G. (2019) · Sensors · doi:10.3390/s19061277 · Cited by 103 · see citing works
Self-citationKnop, M., Weber, S., Mueller, M., & Niehaves, B. (2022) · JMIR Human Factors · doi:10.2196/28639 · Cited by 103 · see citing works
Harte, R., Quinlan, L. R., Glynn, L. G., Rodríguez‐Molinero, A., Baker, P. M. A., Scharf, T., & OLaighin, G. M. (2017) · JMIR mhealth and uhealth · doi:10.2196/mhealth.7046 · Cited by 91 · see citing works
Self-citationAssessing the usability of complex psychosocial interventions: The Intervention Usability Scale
Lyon, A. R., Pullmann, M. D., Jacobson, J., Osterhage, K. P., Achkar, M. A., Renn, B. N., Munson, S. A., & Areán, P. A. (2021) · Implementation Research and Practice · doi:10.1177/2633489520987828 · Cited by 87 · see citing works
Fischer, M., Safaeinili, N., Haverfield, M. C., Brown‐Johnson, C. G., Zionts, D. L., & Zulman, D. M. (2021) · Journal of General Internal Medicine · doi:10.1007/s11606-020-06451-4 · Cited by 80 · see citing works
Chu, C. H., Biss, R. K., Cooper, L., Quan, A. M. L., & Matulis, H. (2021) · JMIR Serious Games · doi:10.2196/22370 · Cited by 74 · see citing works
Lessons Learned from a Human-Centered Design of an Immersive Exergame for People with Dementia
Karaosmanoglu, S., Rings, S., Kruse, L., Stein, C., & Steinicke, F. (2021) · Proceedings of the ACM on Human-Computer Interaction · doi:10.1145/3474679 · Cited by 59 · see citing works
Jacob, C., Bourke, S., & Heuss, S. (2022) · JMIR Human Factors · doi:10.2196/41481 · Cited by 55 · see citing works
Smith, P., Buttenheim, A., Schmucker, L., Bekker, L.-G., Thirumurthy, H., & Davey, D. L. J. (2021) · AIDS and Behavior · doi:10.1007/s10461-021-03284-y · Cited by 56 · see citing works
Hehn, J., & Uebernickel, F. (2018) · IEEE International Requirements Engineering Conference (RE) · doi:10.1109/re.2018.00-18 · Cited by 55 · see citing works
Use of automated conversational agents in improving young population mental health: a scoping review
Balan, R., Dobrean, A., & Poetar, C. R. (2024) · npj Digital Medicine · doi:10.1038/s41746-024-01072-1 · Cited by 56 · see citing works
Walsh, D. M. J., Moran, K., Cornelissen, V., Buys, R., Claes, J., Zampognaro, P., Melillo, F., Maglaveras, N., Chouvarda, I., Triantafyllidis, A. K., et al. (2018) · Translational Behavioral Medicine · doi:10.1093/tbm/iby017 · Cited by 51 · see citing works
Extended Reality for Enhanced Telehealth During and Beyond COVID-19: Viewpoint
Ong, T., Wilczewski, H., Paige, S. R., Soni, H., Welch, B. M., & Bunnell, B. E. (2021) · JMIR Serious Games · doi:10.2196/26520 · Cited by 55 · see citing works
Chatterjee, A., Prinz, A., Gerdes, M. W., Martínez, S., Pahari, N., & Meena, Y. K. (2022) · BMC Health Services Research · doi:10.1186/s12913-022-08441-0 · Cited by 47 · see citing works
Chinsen, A., Berg, A., Nielsen, S., Trewella, K., Cronin, T. J., Pace, C. C., Pang, K. C., & Tollit, M. A. (2025) · The Lancet Child & Adolescent Health · doi:10.1016/s2352-4642(25)00063-x · Cited by 47 · see citing works
Sucala, M. L., Ezeanochie, N., Cole-Lewis, H. J., & Turgiss, J. L. (2019) · Translational Behavioral Medicine · doi:10.1093/tbm/ibz109 · Cited by 45 · see citing works
Laur, C. V., Agarwal, P., Mukerji, G., Goulbourne, E., Baranek, H., Pus, L., Bhatia, R. S., Martin, D., & Bhattacharyya, O. K. (2020) · Journal of Medical Internet Research · doi:10.2196/25507 · Cited by 41 · see citing works
Dashboards for visual display of patient safety data: a systematic review
Murphy, D. R., Savoy, A., Satterly, T., Sittig, D. F., & Singh, H. (2021) · BMJ Health & Care Informatics · doi:10.1136/bmjhci-2021-100437 · Cited by 39 · see citing works
Development of methodology for classification of user experience (UX) in online customer review
Son, Y., & Kim, W. (2022) · Journal of Retailing and Consumer Services · doi:10.1016/j.jretconser.2022.103210 · Cited by 44 · see citing works
Waselewski, M. E., Flickinger, T., Canan, C. E., Harrington, W., Franklin, T., Otero, K., Huynh, J., Waldman, A. L., Hilgart, M. M., Ingersoll, K. S., et al. (2021) · JMIR Formative Research · doi:10.2196/24561 · Cited by 39 · see citing works
Kamnardsiri, T., Phirom, K., Boripuntakul, S., & Sungkarat, S. (2021) · JMIR Serious Games · doi:10.2196/27848 · Cited by 44 · see citing works
Jacobsohn, G. C., Leaf, M. A., Liao, F., Maru, A., Engstrom, C. J., Salwei, M. E., Pankratz, G. T., Eastman, A., Carayon, P., Wiegmann, D. A., et al. (2021) · Healthcare · doi:10.1016/j.hjdsi.2021.100598 · Cited by 40 · see citing works
Patel, D., Berger, C. A., Kityamuwesi, A., Ggita, J. M., Tinka, L. K., Turimumahoro, P., Feler, J. R., Chehab, L. Z., Chen, A. Z., Gupta, N., et al. (2020) · JMIR Formative Research · doi:10.2196/19270 · Cited by 37 · see citing works
Peahl, A. F., Moniz, M. H., Heisler, M., Doshi, A., Daniels, G., Caldwell, M. T., Dalton, V. K., Roo, A. C. D., & Byrnes, M. E. (2022) · JAMA Network Open · doi:10.1001/jamanetworkopen.2022.38161 · Cited by 36 · see citing works
Haun, J. N., Chavez, M., Nazi, K. M., Antinori, N., Melillo, C., Cotner, B. A., Hathaway, W. A., Cook, A., Wilck, N. R., & Noonan, A. (2017) · Journal of Medical Internet Research · doi:10.2196/jmir.8614 · Cited by 35 · see citing works
Tong, C., Kernoghan, A., Lemmon, K., Fernandes, P., Elliott, J. B., Sacco, V., Bodemer, S., & Stolee, P. (2022) · JMIR Aging · doi:10.2196/39189 · Cited by 33 · see citing works
Cho, H., Oh, O., Greene, N., Gordon, L., Morgan, S., Walke, L. M., & Demiris, G. (2025) · The Journals of Gerontology Series A · doi:10.1093/gerona/glaf024 · Cited by 33 · see citing works
A Parent-focused Child Sexual Abuse Prevention Program: Development, Acceptability, and Feasibility
Guastaferro, K., Zadzora, K. M., Reader, J. M., Shanley, J. R., & Noll, J. G. (2019) · Journal of Child and Family Studies · doi:10.1007/s10826-019-01410-y · Cited by 33 · see citing works
Diener, J., Rayling, S., Bezold, J., Krell‐Roesch, J., Wöll, A., & Wunsch, K. (2022) · Frontiers in Physiology · doi:10.3389/fphys.2022.894397 · Cited by 33 · see citing works
Betsch, C., Rossmann, C., Pletz, M. W., Vollmar, H. C., Freytag, A., Wichmann, O., Hanke, R., Hanke, W., Heinemeier, D. K., Schmid, P., et al. (2018) · BMC Public Health · doi:10.1186/s12889-018-5787-9 · Cited by 32 · see citing works
ETHICA: Designing Human Digital Twins—A Systematic Review and Proposed Methodology
Lauer-Schmaltz, M. W., Cash, P. J., & Rivera, D. G. T. (2024) · IEEE Access · doi:10.1109/access.2024.3416517 · Cited by 33 · see citing works
Harte, R., Hall, T., Glynn, L. G., Rodríguez‐Molinero, A., Scharf, T., Quinlan, L. R., & OLaighin, G. M. (2018) · JMIR Human Factors · doi:10.2196/humanfactors.7718 · Cited by 31 · see citing works
Self-citationTechnology Usability for People Living With Dementia: Concept Analysis
Chien, S., Zaslavsky, O., & Berridge, C. W. (2024) · JMIR Aging · doi:10.2196/51987 · Cited by 32 · see citing works
Lupiáñez‐Villanueva, F., Folkvord, F., & Abeele, M. V. (2020) · JMIR mhealth and uhealth · doi:10.2196/17272 · Cited by 33 · see citing works
Development of a Novel Home-Based Exergame With On-Body Feedback: Usability Study
Schättin, A., Pickles, J., Flagmeier, D., Schärer, B. M., Riederer, Y., Niedecken, S., Villiger, S., Jurt, R., Kind, N., Scott, S. N., et al. (2022) · JMIR Serious Games · doi:10.2196/38703 · Cited by 30 · see citing works
Dominguez-Rodriguez, A., & De La Rosa-Gómez, A. (2022) · Frontiers in Digital Health · doi:10.3389/fdgth.2022.866155 · Cited by 28 · see citing works
Effect of an iOS App on Voice Therapy Adherence and Motivation
van Leer, E., Lewis, B., & Porcaro, N. (2021) · American Journal of Speech-Language Pathology · doi:10.1044/2020_ajslp-19-00213 · Cited by 27 · see citing works
Technology-assisted peer therapy: a new way of delivering evidence-based psychological interventions
Atif, N., Nazir, H., Sultan, Z. H., Rauf, R., Waqas, A., Malik, A., Sikander, S., & Rahman, A. (2022) · BMC Health Services Research · doi:10.1186/s12913-022-08233-6 · Cited by 34 · see citing works
Longacre, M. R., Grande, S. W., Hager, A., Montan, M. V., Bergquist, R. P., Mårtensson, M. B., & Kotzbauer, G. (2018) · JMIR Pediatrics and Parenting · doi:10.2196/11080 · Cited by 27 · see citing works
Mann, D. M., Chokshi, S. K., & Kushniruk, A. W. (2018) · JMIR Human Factors · doi:10.2196/10721 · Cited by 26 · see citing works
Carbonnel, F., & Ninot, G. (2019) · Journal of Medical Internet Research · doi:10.2196/13606 · Cited by 26 · see citing works
Mostajeran, F., Katzakis, N., Ariza, O., Freiwald, J. P., & Steinicke, F. (2019) · IEEE Conference on Virtual Reality and 3D User Interfaces (VR) · doi:10.1109/vr.2019.8797813 · Cited by 26 · see citing works
Design fiction diegetic prototyping: a research framework for visualizing service innovations
Harwood, T. G., Garry, T., & Belk, R. W. (2019) · Journal of Services Marketing · doi:10.1108/jsm-11-2018-0339 · Cited by 29 · see citing works
RECOVER-E – a mobile app for patients undergoing total knee or hip replacement: study protocol
Stauber, A., Schüßler, N., Palmdorf, S., Schürholz, N., Bruns, D., Osterbrink, J., & Nestler, N. (2020) · BMC Musculoskeletal Disorders · doi:10.1186/s12891-020-3090-2 · Cited by 24 · see citing works
Morse, R. S., Lambden, K., Quinn, E., Ngoma, T., Mushi, B., Ho, Y. X., Ngoma, M., Mahuna, H., Sagan, S. B., Mmari, J., et al. (2021) · JMIR Cancer · doi:10.2196/24062 · Cited by 25 · see citing works
Fundamentals and issues of user experience in the process of designing consumer products
Berni, A., Borgianni, Y., Basso, D., & Carbon, C. (2023) · Design Science · doi:10.1017/dsj.2023.8 · Cited by 25 · see citing works
Kennedy, M., Kumar, R., Ryan, N., Bennett, J., Hera-Fuentes, G. L., & Gould, G. S. (2021) · BMJ Open · doi:10.1136/bmjopen-2021-052545 · Cited by 23 · see citing works
Extended User Centered Design (UCD) Process in the Aspect of Human Computer Interaction
Mithun, A. M., Mithun, A. M., & Yafooz, W. M. S. (2018) · International Conference on Smart Computing and Electronic Enterprise (ICSCEE) · doi:10.1109/icscee.2018.8538388 · Cited by 24 · see citing works
Young, S. R., Lattie, E. G., Berry, A. B. L., Bui, L., Byrne, G. J., Benavente, J. Y., Bass, M., Gershon, R. C., Wolf, M. S., & Nowinski, C. J. (2022) · JMIR Formative Research · doi:10.2196/42416 · Cited by 24 · see citing works
Cruz, A. C., Kirbac, A., Dennett, C., & Daim, T. U. (2023) · Technology in Society · doi:10.1016/j.techsoc.2023.102248 · Cited by 24 · see citing works
Agarwal, P., Kithulegoda, N., Bouck, Z., Bosiak, B., Birnbaum, I., Reddeman, L. E., Steiner, L., Altman, L., Mawson, R., Propp, R., et al. (2019) · Journal of Medical Internet Research · doi:10.2196/15424 · Cited by 21 · see citing works
Harst, L., Wollschlaeger, B., Birnstein, J., Fuchs, T., & Timpel, P. (2021) · International Journal of Integrated Care · doi:10.5334/ijic.5529 · Cited by 23 · see citing works
Nesbitt, K., Beleigoli, A. M. R., Du, H., Tirimacco, R., & Clark, R. A. (2021) · European Journal of Cardiovascular Nursing · doi:10.1093/eurjcn/zvab127 · Cited by 23 · see citing works
Chu, C. H., Quan, A. M. L., Souter, A., Krisnagopal, A., & Biss, R. K. (2022) · Gerontology · doi:10.1159/000521832 · Cited by 23 · see citing works
User Experience: A Bibliometric Review of the Literature
Zuo, W., Mu, B., Fang, H., & Wan, Y. (2023) · IEEE Access · doi:10.1109/access.2023.3241968 · Cited by 22 · see citing works
Al-Hatem, A. I., Masood, M., & Al‐Samarraie, H. (2018) · Journal of Information Technology Education Research · doi:10.28945/4110 · Cited by 25 · see citing works
The Extent and Coverage of Current Knowledge of Connected Health: Systematic Mapping Study
Karampela, M., Isomursu, M., Porat, T., Maramis, C., Mountford, N., Giunti, G., Chouvarda, I., & Lehocki, F. (2019) · Journal of Medical Internet Research · doi:10.2196/14394 · Cited by 22 · see citing works
Usability Assessment of an Innovative Device in Infusion Therapy: A Mix-Method Approach Study
Parreira, P., Sousa, L. B., Marques, I. A., Santos‐Costa, P., Cortez, S., Carneiro, F., Cruz, A., & Salgueiro‐Oliveira, A. (2020) · International Journal of Environmental Research and Public Health · doi:10.3390/ijerph17228335 · Cited by 21 · see citing works
Personal health data: A systematic mapping study
Karampela, M., Ouhbi, S., & Isomursu, M. (2018) · International Journal of Medical Informatics · doi:10.1016/j.ijmedinf.2018.08.006 · Cited by 20 · see citing works
Salisbury, J. P., Aronson, T. M., & Simon, T. J. (2020) · Annual Symposium on Computer-Human Interaction in Play · doi:10.1145/3383668.3419935 · Cited by 21 · see citing works
OR Management and Metrics: How It All Fits Together for the Healthcare System
Boggs, S. A., Tan, D. W., Watkins, C. L., & Tsai, M. H. (2019) · Journal of Medical Systems · doi:10.1007/s10916-019-1272-y · Cited by 21 · see citing works
Forecasting the future of smart hospitals: findings from a real-time delphi study
Jovy-Klein, F., Stead, S., Salge, T. O., Sander, J., Diehl, A., & Antons, D. (2024) · BMC Health Services Research · doi:10.1186/s12913-024-11895-z · Cited by 25 · see citing works
McGovern, Ó., Glennon, S., Walsh, I., Gallagher, P., & McCashin, D. (2025) · Internet Interventions · doi:10.1016/j.invent.2025.100835 · Cited by 20 · see citing works
Sun, K., Goodfellow, H., Konstantara, E., Hill, A., Lennard, D., Lloyd-Dehler, E., Mughal, M. M., Pritchard‐Jones, K., Robson, C., & Murray, E. (2021) · Digital Health · doi:10.1177/20552076211038410 · Cited by 21 · see citing works
Hehn, J., & Méndez, D. (2022) · Progress in IS · doi:10.1007/978-3-030-90594-1_2 · Cited by 20 · see citing works
Liu, Q., Chen, X., & Tang, X. (2023) · Expert Systems with Applications · doi:10.1016/j.eswa.2023.122279 · Cited by 20 · see citing works
Ridzi, F., & Prior, T. (2020) · International Journal of Community Well-Being · doi:10.1007/s42413-020-00098-z · Cited by 19 · see citing works
Virbel-Fleischman, C., Rétory, Y., Hardy, S., Huiban, C., Corvol, J., & Grabli, D. (2022) · PLoS ONE · doi:10.1371/journal.pone.0265438 · Cited by 19 · see citing works
Ng, J. Y. M., Lim, T. W., Tarib, N. A., & Ho, T. K. (2021) · Health Informatics Journal · doi:10.1177/14604582211035821 · Cited by 19 · see citing works
Understanding user experience for mobile applications: a systematic literature review
Lu, G., Qu, S., & Chen, Y. (2025) · Discover Applied Sciences · doi:10.1007/s42452-025-07170-3 · Cited by 38 · see citing works
Birnie, K. A., Killackey, T., Stinson, J., Noel, M. E., Lorenzetti, D., Marianayagam, J., Jordán, I., Jordan, E., Neville, A., Pavlova, M., et al. (2021) · PAIN Reports · doi:10.1097/pr9.0000000000000935 · Cited by 19 · see citing works
Design concept towards a human-centered learning factory
Mattsson, S., Salunke, O., Fast–Berglund, Å., Li, D., & Skoogh, A. (2018) · Procedia Manufacturing · doi:10.1016/j.promfg.2018.06.121 · Cited by 17 · see citing works
Salisbury, J. P. (2021) · JMIR Biomedical Engineering · doi:10.2196/26942 · Cited by 17 · see citing works
Anders, C., Moorthy, P., Svensson, L., Müller, J., Heinze, O., Knaup, P., Wallwiener, M., Deutsch, T. M., Le, T.-V., & Weinert, L. (2024) · JMIR Human Factors · doi:10.2196/50926 · Cited by 17 · see citing works
Stara, V., Harte, R., Rosa, M. D., Glynn, L. G., Casey, M., Hayes, P. S., Rossi, L., Mirelman, A., Baker, P. M. A., Quinlan, L. R., et al. (2018) · Maturitas · doi:10.1016/j.maturitas.2018.05.002 · Cited by 17 · see citing works
Self-citationDesign of a Human-Centered Robot Framework for End-User Programming and Applications
Coronado, E., Mastrogiovanni, F., & Venture, G. (2018) · Courses and lectures · doi:10.1007/978-3-319-78963-7_56 · Cited by 17 · see citing works
Häring, I., Fehling-Kaschek, M., Miller, N., Faist, K., Ganter, S., Srivastava, K., Jain, A. K., Fischer, G., Fischer, K., Finger, J., et al. (2021) · Environment Systems & Decisions · doi:10.1007/s10669-021-09811-5 · Cited by 17 · see citing works
Reverse Engineering of Digital Measures: Inviting Patients to the Conversation
Clay, I., Peerenboom, N., Connors, D. E., Bourke, S., Keogh, A., Wac, K., Arieh, T. G., Baker, J. T., Bull, C., Cereatti, A., et al. (2023) · Digital Biomarkers · doi:10.1159/000530413 · Cited by 16 · see citing works
Wang, X., Abubaker, S., Babalola, G., & Jesso, S. T. (2024) · CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA) · doi:10.1145/3613905.3637149 · Cited by 16 · see citing works
Hervás, R., Francisco, V., Méndez, G., & Bautista, S. (2019) · Lecture notes in computer science · doi:10.1007/978-3-030-29381-9_6 · Cited by 16 · see citing works
A human centered approach to design a diet app for patients with metabolic syndrome
Joshi, A., Amadi, C., Schumer, H., Galitzdorfer, L., & Gaba, A. (2019) · mHealth · doi:10.21037/mhealth.2019.08.13 · Cited by 16 · see citing works
Falkowska, J., Sobecki, J. F., & Falkowski, M. J. (2025) · Sensors · doi:10.3390/s25196101 · Cited by 15 · see citing works
Human-Centered Design: Principles for Successful Leadership Across Health Care Teams and Technology
Wymer, J. A., Weberg, D. R., Stucky, C. H., & Allbaugh, N. N. (2022) · Nurse Leader · doi:10.1016/j.mnl.2022.11.004 · Cited by 15 · see citing works
Singh, K., Li, S. E., Jahnke, I., Alarcon, M. L., Mosa, A. S. M., & Calyam, P. P. (2023) · Behaviour and Information Technology · doi:10.1080/0144929x.2023.2196596 · Cited by 15 · see citing works
Su, Y. A., Wu, K.-C., Chien, S., Naik, A., & Zaslavsky, O. (2023) · JMIR Formative Research · doi:10.2196/50870 · Cited by 16 · see citing works
A mobile serious game about diabetes self-management: Design and evaluation
Moghadam, S. G., Khorasani, Z. M., Sharifzadeh, N., & Tabesh, H. (2024) · Heliyon · doi:10.1016/j.heliyon.2024.e37755 · Cited by 15 · see citing works
Björling, E. A., Cicero, R., Sankar, A., & Anand, S. (2019) · ACM International Conference on Interaction Design and Children (IDC) · doi:10.1145/3311927.3325313 · Cited by 15 · see citing works
Tu, Y., Hwang, G., Chen, S.-Y., Lai, C., & Chen, C. (2021) · The Electronic Library · doi:10.1108/el-07-2021-0129 · Cited by 15 · see citing works
Pesce, F., & Cheungpasitporn, W. (2025) · Renal Failure · doi:10.1080/0886022x.2025.2581933 · Cited by 16 · see citing works
Nicosia, F. M., Lee, J. A., Chesney, M. A., Benjamin, C., Lee, A. N., Mehling, W. E., Sudore, R. L., & Barnes, D. E. (2023) · Global Advances in Integrative Medicine and Health · doi:10.1177/27536130231202989 · Cited by 14 · see citing works
Parreira, P., Sousa, L. B., Marques, I. A., Santos‐Costa, P., Cortez, S., Carneiro, F., Cruz, A., & Salgueiro‐Oliveira, A. (2020) · PLoS ONE · doi:10.1371/journal.pone.0235087 · Cited by 14 · see citing works
- Authors
- Harte, R., Glynn, L., Rodríguez-Molinero, A., Baker, P. M., Scharf, T., Quinlan, L. R., & ÓLaighin, G.
- Affiliations
- Ollscoil na Gaillimhe – University of Galway (IE)
- Georgia Institute of Technology (US)
- Corresponding author
- Quinlan, Leo R
- ORCID
- Venue
- JMIR Human Factors
- Publisher
- JMIR Publications Inc.
- Published
- 2017-03-16
- Volume
- 4
- Issue
- 1
- Pages
- e8
- ISSN
- 2292-9495 (ISSN-L)
- PMC
- PMC5374275
- OpenAlex
- W2595934339
- Cited by
- 399
- References
- 60
- Citations by year
- 2026: 47 · 2025: 72 · 2024: 52 · 2023: 42 · 2022: 53 · 2021: 52 · 2020: 30 · 2019: 26 · 2018: 22 · 2017: 2
- FWCI
- 27.04
- Type
- journal article
- Language
- en
- Open access
- gold
- doi.org
- Licence
- cc-by
- Locations
- JMIR Human Factors (publishedVersion, cc-by)
- PubMed Central (publishedVersion, cc-by)
- PubMed (publishedVersion)
- University of Limerick Institutional Repository (University of Limerick) (acceptedVersion, other-oa)
- Arrow@dit (Dublin Institute of Technology) (submittedVersion, cc-by-nc-sa)
- Figshare (submittedVersion, cc-by-nc-sa)
- Newcastle University ePrints (Newcastle Univesity) (cc-by)
- Topics
- Physical Sciences › Computer Science › Human-Computer Interaction › Usability and User Interface Design
- Physical Sciences › Computer Science › Human-Computer Interaction › Innovative Human-Technology Interaction
- Social Sciences › Demography › Technology Use by Older Adults
- Keywords
- human-centered design, connected health, usability, human factors, user experience, fall risk detection, fall risk prediction, older adults, gait and balance assessment, heuristic evaluation, cognitive walkthrough, user testing, rapid product development
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
