The DOI matches its OpenAlex record; 7 of the 7 references it cites were found in a registry or an index.
Boundary Role Ambiguity: Facets, Determinants, and Impacts
Abstract
The study of the organizational determinants of role ambiguity among sales and marketing professionals and its dysfunctional impact on job outcomes is an important area of research in marketing. Re...
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Citations
Cites
On the Evaluation of Structural Equation Models
Bagozzi, R. P., & Yi, Y. (1988) · Journal of the Academy of Marketing Science · doi:10.1007/bf02723327 · Cited by 26,163
Significance tests and goodness of fit in the analysis of covariance structures.
Bentler, P. M., & Bonett, D. G. (1980) · Psychological Bulletin · doi:10.1037//0033-2909.88.3.588 · Cited by 19,023
Estimating Nonresponse Bias in Mail Surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.2307/3150783 · Cited by 12,222
Estimating nonresponse bias in mail surveys
Armstrong, J. S., & Overton, T. S. (1977) · Journal of Marketing Research · doi:10.1177/002224377701400320 · Cited by 10,390
Simultaneous Factor Analysis in Several Populations
Jöreskog, K. G. (1971) · Psychometrika · doi:10.1007/bf02291366 · Cited by 2,051
Role conflict and ambiguity as critical variables in a model of organizational behavior
House, R. J., & Rizzo, J. R. (1972) · Organizational Behavior and Human Performance · doi:10.1016/0030-5073(72)90030-x · Cited by 1,068 · cited 2×
“The job tension construct was assessed by an 8item measure based on that of House and Rizzo (1972). This measure has a 5-point scale ranging from "never" to "always" to assess how often boundary spanners have experienced symptoms of job-related tension.”
MethodRole conflict and role ambiguity: A critical assessment of construct validity.
King, L. A., & King, D. W. (1990) · Psychological Bulletin · doi:10.1037/0033-2909.107.1.48 · Cited by 302
Cited by
The Management of Customer-Contact Service Employees: An Empirical Investigation
Hartline, M. D., & Ferrell, O. C. (1996) · Journal of Marketing · doi:10.1177/002224299606000406 · Cited by 1,920
Singh, J., Goolsby, J. R., & Rhoads, G. K. (1994) · Journal of Marketing Research · doi:10.2307/3151883 · Cited by 608
Self-citationBartsch, S., Weber, E., Büttgen, M., & Huber, A. (2020) · Journal of Service Management · doi:10.1108/josm-05-2020-0160 · Cited by 475
Social contracts and marketing ethics
Dunfee, T. W., Smith, N. C., & Ross, W. T. (1999) · Journal of Marketing · doi:10.1177/002224299906300302 · Cited by 370
The adoption of information technology in the sales force
Schillewaert, N., Ahearne, M. J., Frambach, R. T., & Moenaert, R. K. (2005) · Industrial Marketing Management · doi:10.1016/j.indmarman.2004.09.013 · Cited by 362
Metadata
- Authors
- Singh, J.
- Venue
- Journal of Marketing
- Publisher
- SAGE Publishing
- Published
- 1993-04-01
- Volume
- 57
- Issue
- 2
- Pages
- 11-11
- ISSN
- 0022-2429 (ISSN-L)
- OpenAlex
- W2071692078
- Cited by
- 329
- References
- 7
- FWCI
- 10.34
- Type
- journal article
- Language
- en
- Open access
- closed
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- Singh, J. (1993). Boundary Role Ambiguity: Facets, Determinants, and Impacts. Journal of Marketing. https://doi.org/10.2307/1252024
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.
