Responses to informal accommodation requests from employees with disabilites: Multistudy evidence on willingness to comply
Abstract
The authors developed and tested hypotheses describing the psychological process invoked when managers receive requests for accommodations from employees with disabilities. In two scenario-based ex...
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Suggested organisational factors contributing to the gap between adjustment requests and implementation include the size of the organisation, workplace adjustment policies in place and the cost of the adjustment to the organisation.
“Suggested social factors include the characteristics of the individual requesting the adjustments and the impact of adjustments on others within the organisation [34, 35], while suggested organisational factors include the size of the organisation, workplace adjustment policies in place and the cost of the adjustment to the organisation [36–38].”
From Autistic adults’ views and experiences of requesting and receiving workplace adjustments in the UK (2022) · cites this paper as [37]
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The theory of planned behavior
Ajzen, I. (1991) · Organizational Behavior and Human Decision Processes · doi:10.1016/0749-5978(91)90020-t · Cited by 90,587 · see citing works
Group inhibition of bystander intervention in emergencies.
Latane, B., & Darley, J. M. (1968) · Journal of Personality and Social Psychology · doi:10.1037/h0026570 · Cited by 1,252 · see citing works
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Gajendran, R. S., & Harrison, D. A. (2007) · Journal of Applied Psychology · doi:10.1037/0021-9010.92.6.1524 · Cited by 2,616 · see citing works
Self-citationAutistic adults’ views and experiences of requesting and receiving workplace adjustments in the UK
Davies, J., Heasman, B., Livesey, A., Walker, A., Pellicano, E., & Remington, A. (2022) · PLOS ONE · doi:10.1371/journal.pone.0272420 · Cited by 65 · see citing works
Solovieva, T. I., Walls, R. T., Hendricks, D. J., & Dowler, D. L. (2009) · Disability and Health Journal · doi:10.1016/j.dhjo.2009.04.002 · Cited by 47 · see citing works
Disability and the Performance Paradox: Can Social Capital Bridge the Divide?
Williams‐Whitt, K., & Taras, D. (2010) · British Journal of Industrial Relations · doi:10.1111/j.1467-8543.2009.00738.x · Cited by 43 · see citing works
- Authors
- Florey, A. T., & Harrison, D. A.
- Affiliations
- University of Missouri (US)
- The University of Texas at Arlington (US)
- ORCID
- Harrison, D. A.
- Venue
- Academy of Management Journal
- Publisher
- Academy of Management
- Published
- 2000-04-01
- Volume
- 43
- Issue
- 2
- Pages
- 224-233
- ISSN
- 0001-4273 (ISSN-L)
- 1948-0989
- OpenAlex
- W2072861482
- Cited by
- 131
- References
- 2
- Citations by year
- 2026: 7 · 2025: 4 · 2024: 3 · 2023: 5 · 2022: 6 · 2021: 1 · 2020: 3 · 2019: 5 · 2018: 9 · 2017: 8 · 2016: 8 · 2015: 7 · 2014: 5 · 2013: 9 · 2012: 5
- FWCI
- 7.89
- Type
- journal article
- Language
- en
- Open access
- closed
- Locations
- Academy of Management Journal (publishedVersion)
- Topics
- Social Sciences › Safety Research › Disability Education and Employment
- Social Sciences › Safety Research › Disability Rights and Representation
- Social Sciences › Business, Management and Accounting › Organizational Behavior and Human Resource Management › Job Satisfaction and Organizational Behavior
- Keywords
- workplace accommodations, disabled workers, accommodation requests, willingness to comply, cognitive processes, scenario-based research, disability management
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