The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.
Routine Technology, Social Structure, and Organization Goals
Abstract
This paper investigates the relationship between organizational technology, specifically the degree of routineness of work, and the social structure and goals of health and welfare organizations.! Hypotheses relating four aspects of social structure and two aspects of organizational goals with the degree of routine work are tested with data from sixteen social welfare and health organizations located in a Midwestern metropolis in 1967. The social structure of organizations with more routine work are found to be more centralized, more formalized, and to have less professionally trained staffs, but no relationship with stratification is found. Organizations with routine work are further found to emphasize goals of efficiency and the quantity of clients served, not innovativeness, staff morale, or quality of client services.
Overview
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Integrity signals
Registry
Cites
Statistics
Verification
Claims the paper makes
The claims and statistics of this paper haven’t been checked yet.
Run the check — free, no account needed. It reads the open-access text and checks the sources it cites.
Self-check
Percentages, sums and reported differences re-computed from the paper’s own numbers.
The self-check needs the paper’s full text.
Citations
Cites
A Framework for the Comparative Analysis of Organizations
Perrow, C. (1967) · American Sociological Review · doi:10.2307/2091811 · Cited by 2,509
Cited by
Organizational Structure, Environment and Performance: The Role of Strategic Choice
Child, J. (1972) · Sociology · doi:10.1177/003803857200600101 · Cited by 4,790
Organizational Theories: Some Criteria for Evaluation
Bacharach, S. B. (1989) · The Academy of Management Review · doi:10.5465/amr.1989.4308374 · Cited by 2,305
10 Sociomateriality: Challenging the Separation of Technology, Work and Organization
Orlikowski, W. J., & Scott, S. V. (2008) · Academy of Management Annals · doi:10.5465/19416520802211644 · Cited by 2,571
Implicit Voice Theories: Taken-for-Granted Rules of Self-Censorship at Work
Detert, J. R., & Edmondson, A. C. (2011) · Academy of Management Journal · doi:10.5465/amj.2011.61967925 · Cited by 998
Burkhardt, M. E., & Brass, D. J. (1990) · Administrative Science Quarterly · doi:10.2307/2393552 · Cited by 947
Metadata
- Authors
- Hage, J., & Aiken, M.
- Venue
- Administrative Science Quarterly
- Publisher
- JSTOR
- Published
- 1969-09
- Volume
- 14
- Issue
- 3
- Pages
- 366
- ISSN
- 0001-8392 (ISSN-L)
- OpenAlex
- W2329529559
- Cited by
- 559
- References
- 1
- FWCI
- 7.14
- Type
- journal article
- Language
- en
- Open access
- closed
About these checks
Registry, retraction, Cites and statistics results are computed, not judged, with one exception: a printed reference that no index lists is read once by a model before it counts as a citation error. Claims are extracted by a model and kept only when their quote appears verbatim in the text; each cited source is then checked, with a model’s help, for whether it says what the claim relies on. Those verdicts can be wrong — read the claim’s quote and the cited source before relying on one.
Statistics and arithmetic are recomputed, not judged.
Confidence bands are shown only for fields calibrated on our annotated test set. None is calibrated yet, so no band is shown.
What counts as a claim ›How we measure confidence ›How we check this ›
Are you an author, or do you see a problem with this page? Request a review
How to cite
Cite CoChat for the checks on this page, and the paper for its own findings.
- This page
- CoChat. (2026). Citation check: Routine Technology, Social Structure, and Organization Goals. https://app.cochat.ai/papers/10.2307/2391132
- The paper
- Hage, J., & Aiken, M. (1969). Routine Technology, Social Structure, and Organization Goals. Administrative Science Quarterly. https://doi.org/10.2307/2391132
Data sources
Bibliographic data: Semantic Scholar, OpenAlex, Crossref.
Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).
Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.