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Cited by 559

The DOI matches its Crossref record; 1 of the 1 references it cites were found in a registry or an index.

Routine Technology, Social Structure, and Organization Goals

Hage, Jerald, Aiken, Michael·1969·Administrative Science Quarterly

Abstract

This paper investigates the relationship between organizational technology, specifically the degree of routineness of work, and the social structure and goals of health and welfare organizations.! Hypotheses relating four aspects of social structure and two aspects of organizational goals with the degree of routine work are tested with data from sixteen social welfare and health organizations located in a Midwestern metropolis in 1967. The social structure of organizations with more routine work are found to be more centralized, more formalized, and to have less professionally trained staffs, but no relationship with stratification is found. Organizations with routine work are further found to emphasize goals of efficiency and the quantity of clients served, not innovativeness, staff morale, or quality of client services.

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Metadata

Authors
Hage, J., & Aiken, M.
Venue
Administrative Science Quarterly
Publisher
JSTOR
Published
1969-09
Volume
14
Issue
3
Pages
366
ISSN
0001-8392 (ISSN-L)
OpenAlex
W2329529559
Cited by
559
References
1
FWCI
7.14
Type
journal article
Language
en
Open access
closed

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CoChat. (2026). Citation check: Routine Technology, Social Structure, and Organization Goals. https://app.cochat.ai/papers/10.2307/2391132
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Hage, J., & Aiken, M. (1969). Routine Technology, Social Structure, and Organization Goals. Administrative Science Quarterly. https://doi.org/10.2307/2391132

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Contains information from the Semantic Scholar Academic Graph Datasets, made available under the ODC Attribution License (ODC-BY 1.0).

Semantic Scholar’s data is described in: Kinney, R., et al. (2023). The Semantic Scholar Open Data Platform. arXiv:2301.10140.